From high street to i-street

Having seemingly perfected the design and allure of the modern day mall, large property developers and retailers are both fearful of and flummoxed by the online purchasing revolution. With billions of Rands invested in a mass of monolithic malls that stretch from Milnerton to Matatiele, retailers are understandably bewildered by the rally on on-line transactions. While high street retailers were intent on negotiating exorbitant rentals and price-perfecting their products to cover excessive operating costs, it appears that they failed to notice their customers taking to the clouds – quite literally. With the same breed of gilt-edged glam and rows of homogenized stores, it’s somewhat unsurprising that high street consumers have taken to online shopping like mall rats to a month-end sale.

With the obvious advantages of time-saving and sheer convenience, there are a host of other factors driving consumers to i-street. The relative ease of online credit card payments removes the mechanics of purchasing from the consumer – a somewhat double-edged sword for the compulsive shopper as online transactions only serve to disassociate the buyer from reality. That said, the online consumer is able to shop at leisure at any time of the day or night with shopping aisles and queues being something they might well tell their grandchildren about. Add to this free shipping and door-to-door delivery, and most people are left wondering what the mall appeal was all about in the first instance. Ease and convenience aside, the real value of online shopping lies in consumer empowerment through the likes of price comparison engines, product reviews, social media groups and after-sales service discussions in chat rooms. The new consumer is shopping in a truly global ‘mall-in-the-clouds’ where nothing is ever out of stock and everything is for sale.

Gone are the days when granny would drive from Checkers to Pick ‘n Pay to OK Bazaars to find the best bargains on butter or the lowest price on lamb. Technology is completely transforming the shopping experience and retailers are being, albeit somewhat reluctantly, forced to reinvent their raison d’etre. Modern thought amongst retail experts is that stores will mutate into mere showrooms for their available products and brands – a place where would-be consumers can experience the brand, touch the product and view the wares, following which purchases will be made online. This school of thought follows the rise of a new trend in high street shopping now dubbed “showrooming” – where people use their smart phones in-store to determine whether prospective purchases are available cheaper either online or elsewhere. Without discriminating, it appears that “showrooming” is an under-40 phenomenon, with Millennials and Generation Z being far more digitally connected than any other generation.

Although high street is under threat by recession, high rentals and the surge towards online purchasing, it certainly isn’t facing outright extinction. Experts believe that high street will evolve into an advertising place for brands, where outlets will need to offer consumers an engaging and exciting experience of their brand. The new high street showroom will need to employ visualisation technology so as to provide the consumer with an incomparable experience of the product. Digital placement of that couch in your lounge, simulated 4×4 trails in off-road vehicles, virtual dressing and hairstyling – this is the future of high street where outlets will be physical ‘brand cathedrals’ for the online purchaser.

One definitive fatality of the i-street revolution is the outmoded salesman who regularly knows less than the uber-informed consumer who’s price-checked, compared products, read product reviews and discussed the product on Facebook and Twitter no less. With the advent of this new breed of online consumer, it is somewhat disturbing that, according to research firm Accenture, 75% of retail executives admitted to not understanding the changes in online purchasing, whilst 4 out of 5 executives admitted to not taking advantage of opportunities offered by new technology.

When Jeff Bezos, a former hedge manager, wrote his business plan for amazon.com, he estimated it would take a decade to turn over $100 million. It took two years. Hailed as Silicone Valley’s greatest visionary, he almost embarrassingly admits that he only ever intended Amazon to sell books, and only to Americans. Amazon now employs 70 000 people, turns over $48 billion per year and has made Bezos a wealthy man with an estimated personal fortune of $21 billion.

Although Bezos is blamed for being the leader of the internet trend that is defacing local high streets, he defends himself by saying that Amazon is only forcing retailers to be smarter and more innovative – and one can’t help but agree with his sentiments. Boasting overly ostentacious interiors, ill-informed sales people, regular lack of standard stock items, congested queues, indifferent customer service and downright horrendous music, innovation is long overdue. Only thirteen years in, the 21st century has already had its share of revolutions, and the i-street revolution may be one worth watching.

Have a super day!
Sue

Online shopping

The online revolution!

Fiscal fibs

Fiscal infidelity may not be the worst form of betrayal to afflict a relationship, but its ability to destroy trust and wreak enduring harm at the core of any marriage should not be underestimated. Whilst it’s an accepted axiom that money problems can cause deep-seated marital problems, the harbouring of financial secrets can spell the death of any marriage teetering on the edge of even minor instability. Not quite as severe as physical infidelity, the reality is that financial infidelity can be wrought with all the same emotions as the former infraction – betrayal, guilt, shame, bitterness, resentment and anger. Although somewhat lower on the rungs of marital misdemeanours, the root of this form of infidelity emanates from the same place – miscommunication, lack of trust and a complete inability to understand each other.

With financial woes being blamed for the breakdown of most marriages, it should come as no surprise that 71% of recent survey participants admitted to keeping money secrets from their partners. Although merely an inanimate object, money has a de facto emotional connection between the various facets of our lives. Money links our hopes and goals to our achievements and successes, and is the accepted enabler of many of our dreams. From little white lies to deep dark financial secrets, financial infidelity can place the entire family’s welfare at risk, especially where one partner has blind faith in the other when it comes to managing the family’s money.

Frighteningly, over one third of married couples claim that there is one ‘financial controller’ in the relationship, with the other spouse (willingly or unwillingly) abdicating all financial powers to their partner. Only 11% of couples practice a true ‘division of labour’ approach where both take equal responsibility for the financial management of the family’s fiscal matters regardless of each partner’s income levels. And although the majority of adults surveyed did not consider financial infidelity as grounds for divorce, they did agree that it is a major violation of marital trust.

Financial infidelities range from minor acts of omission, such as hiding credit card statements or low-blowing the cost of purchases, to acts of commission involving the operation of secret bank accounts or surreptitiously changing the contents of one’s Will. Whilst many couples surveyed indicated that most financial infidelity could be resolved, 62% considered the secret bank account (sometimes referred to as ‘the runaway fund’) as the most serious financial violation, originating from the heart of distrust and impermanence.

Perhaps most devastating of fiscal fibs when it comes to the family’s future welfare is the concealment of debt. 38% of people claim to be in the dark regarding the levels of their partner’s debt, and a staggering 25% of survey participants claimed they wouldn’t tell their partners if they were to encounter financial difficulties. Add to this that 21% of people claim they’re not completely honest about their spending habits, whilst 7% have admitted to hiding bonuses from their spouses. Marriage counsellors the world over will attest to the fact that there’s nothing blissful about financial ignorance and, without stating the obvious, open and transparent discussion about one’s financial affairs is as essential as a double-bed when it comes to marriage. As someone once said, “If you’re going to have secrets, join the CIA. Don’t get married.”

Having made huge progress from the days marital power where keeping separate bank accounts was akin to keeping separate bedrooms, there are still those who raise eyebrows at partners who operate separate banks accounts. Whatever your stance on joint or separate bank accounts, the experts are unequivocally clear – as long as one is transparent about one’s money and accepts joint responsibility for the family’s finances, the chances of money being the cause of familial failure are greatly lessened.

Financial woes typically develop where two people lead separate financial lives. Seemingly harmless little white lies soon transcend the definition of ‘minor fiscal fib’ and morph into full-blown financial falsehoods that become a major source of conflict, causing couples to stake out their territory and refuse to meet on any middle ground. Whatever the reason for the financial infidelity and fibs, the words of Sara Gruen resonate with relevance: “With a secret like that, at some point the secret itself becomes irrelevant. The fact that you kept it does not.”

Whether the financial infidelity is a cry for help by an overly controlled house-wife, a form of passive-aggressive rebellion against a miserly mate or the last resort of a partner desperate for some autonomy, the end result is inevitably a breakdown of trust that resonates at the very core of the relationship, giving fresh meaning to the words of Cassandra Clare in the Clockwork Prince – “Lies and secrets, they are like a cancer in the soul. They eat away what is good and leave only destruction behind.”

As with any aspect of marriage, the financial component of one’s relationship needs to be a transparent ledger available for inspection by one’s partner. As co-managers of the family’s financial affairs and joint custodians of the marital estate, full disclosure of one’s financial affairs allows for joint decision-making, co-responsibility and mutual respect – the essence of any formidable partnership. Earning potential and income levels aside, lasting victory on the path to a family’s financial future begins with less regard for each other’s net worth and simple recognition of each other’s self worth.

Have a blessed day!

Sue

Little white fiscal lies can become deep dark financial secrets.

Little white fiscal lies can become deep dark financial secrets.

Eggstravaganza

As large retailers zealously flog their chocolate-coated, rabbit-shaped, calorie-uncontrolled delicacies in preparation for this long weekend, the irreligious would be forgiven for thinking that Easter was in fact a celebration of the versatility of pastel colours. With over 80% of the population intent on celebrating Easter in some form or other, it’s little wonder retailers are reveling at the opportunity to cash in on this post-Christmas, pre-Winter, end-of-Lent celebration in all its sugar-coated glory.

With 90 million chocolate bunnies, 700 million marshmallow eggs and 16 billion jelly tots sold in the United States alone, Easter is now the largest confectionary holiday on the annual retail calendar. Producing enough jelly tots to circle the earth three times over, an average spend of R200 per person on candy-coated delights is anticipated this Easter. With prices starting at a mere R1 for the humble marshmallow egg, there appears to be little reason for an empty basket. In a world seemingly saturated with attention-deficit hyperactive children, retailers understand the marketing limitations when it comes to flogging sugar-fuelled Easter must-haves, which is why they have gradually mutated the Easter product offering to include everything from pink baskets, feathered accessories, pastel hats and an endless array of novelties with little regard for their utter irrelevance to the true meaning of Easter.

The Easter basket, for instance, originated in eighteenth-century Germany where woven baskets were used to transport seedlings to pagan temples so as to increase the chance of a good harvest. The idea of putting grass in the basket came from the Dutch tradition of celebrating the Easter hare, where children would create a nest for the hare to leave eggs. Through opportunistic marketing, the Easter basket – or in some instances, an Easter bag – now forms an integral part of our culture and a necessity for any child intent on a good haul this Sunday. Woolworths retails an Easter hunting bag for R99.95 or a hunting back-pack for R129.95 – an additional R30 for the pleasure of having both hands free for the big hunt. If you’re not content with the quality of your lawn grass, you can purchase Easter grass seed from Spots & Lady Bugs via Amazon.com for a mere R150 per packet. The seeds are guaranteed to grow within 10 days of planting to create the perfect landing for your eggs. For the more artistic hunter, PAAS retails egg-dying kits for anything between R30 and R140 depending on your chosen theme.

Eggs, having long been a symbol of life and re-birth in many cultures, were surprisingly incorporated into Easter celebrations for an entirely different reason. Originally forbidden during the traditional Catholic Lent, the masses celebrated the end of their period of abstinence by indulging in eggs. A few hundred years later and we’re still indulging unashamedly in eggs, albeit the less healthier, sugar-infused variety. From hollow, mass-produced eggs to ornately hand-crafted works of art by chocolatiers par excellence, the price of Easter eggs range from the easily affordable to prices that could make you choke on your chocolate.

Significantly outperformed by the Easter egg, the lowly hot cross bun consistently makes its annual appearance as if deliberately testing the retail industry’s capacity to innovate. Having pushed the creative envelope with the advent of the extra-spicy and chocolate-coated hot cross bun, one wonders of the future of this Easter icon whose origins are traditionally Christian, being a favourite treat during the period of Lent. Over-shadowed by Christmas, Mother’s Day and Valentine’s Day, florists claim that Easter is the fourth most important event on the floral almanac, with lilies being the flowers of choice at an average price of R20 per stem. If accompanied by an Easter card at an average price of R25 per card, a simple Easter arrangement could set you back a couple of hundred Rand with ease.

From glow-in-the-dark eggs, chickens that lay jelly beans, dancing pink rabbits to home-grown Easter basket grass, it’s little wonder that Easter has become a retailer’s oasis. If you can imagine it, eat it or paint it pink, there are literally throngs of consumers happy to pay the price for pastel-painted paraphernalia in the name of a religious holiday. The true price of Easter has already been paid and, as with all good things in life, the gift of Easter is free for all.

Have a blessed Easter weekend!

Regards

Sue

Easter

From left: (i) Easter bags and baskets are popular kids’ accessories, (ii) Easter grass seeds retail for R150 per packet, (iii) Lindt chocolate bunnies retail for R89.99.

No place for greed

Whilst it’s true that modern psychology is founded on the assumption that, in general, humans tend to think and behave rationally, this assumption has become somewhat of a misnomer in the realm of investing. Enter the relatively new field of behavioural finance where psychologists and behavioural specialists are still trying to fathom why, in the face of clear logic and indisputable facts, investors are driven to abandon their clearly-mapped financial plans and prejudice their financial futures by their irrational, emotionally-fuelled behaviour. And of all the emotions that investors are confronted with on a daily basis, it’s greed and fear that are most likely to take the blame for wealth destruction.

Although the human species is hard-wired with a series of in-built emotions that are designed to ensure our ongoing survival, it is curiously ironic that our innate emotions of greed and fear, when given free reign in the investment markets, can serve to work against our primal survival instincts to so greatly prejudice our financial futures. At the top end of the investment market, greed drives investors to purchase stocks in insatiable quantities, whilst at the bottom of the market, irrational fear moves investors to shed their stocks quicker than you can say ‘low-risk investments for me, please’. And while endless volumes of research, statistics, graphs and guides reiterate what everyone already knows – that investors are notoriously bad at timing the markets – many investors continue to bow to the emotional pressure of overriding greed and irrational fear to their very own detriment. How is it that rational, thinking and educated people can make such irrational, uneducated and inexplicable investment mistakes?

Greed, in the context of investing, is defined as an excessive desire to create as much wealth as possible over the shortest possible period of time – and it’s this ‘get rich quick’ mentality that makes it difficult for investors to maintain their gains and stick to a strict investment plan. Any financial planner who’s worth their weight in gold will advise any client to maintain a long-term investment horizon when it comes to funding for retirement, and to stick to his game plan regardless of inevitable short-term market volatility. As advisors to many retirement funding clients, our advice is (and has always been) to paint ones retirement lifestyle and then develop an investment plan geared towards achieving these goals. Remaining intently focused on ones retirement goals will reduce the possibility of being side-swiped by the latest stock craze or get-rich-quick scheme. Sticking to ones longer-term investment plan in the face of personal feelings of greed or fear will result in inevitable investment success. You definitely won’t get rich quickly, but you will create genuine, sustainable wealth.

Fear, being an intense feeling of awareness of danger or loss, can wreak havoc in the stock markets as investors bid to stem their losses by moving out of equity markets into lower risk investments. As share prices drop, investors tend to behave as a frenzied flock as they flog their shares and buy into lower-risk, lower-reward money market investments – with absolutely no regard for their long-term investment plans.

To exacerbate the problem, fear itself is further fueled by what is known as loss aversion – the fear of losing something that one already owns. Psychologists believe that our fear of losing something is greatly outweighed by our desire to gain more. Into the fray is thrown the fear of regret, which is the fear that investors feel when they think they’re missing out on a once-off investment opportunity, a get-rich-quick tip-off or a sure-thing investment. Through fear of missing out, investors are driven to behave with a herd-like mentality whilst their behaviour flies in the face of all logical explanation.

The reality is that, whether an investor’s behaviour is driven by fear or greed, scrapping ones long-term investment plan for the latest stock craze can damage ones financial plan just as much as irrationally switching ones investments to a lower-risk, lower-reward portfolio out of fear. Behaviour driven by either of these emotions generally results in nothing but a worthless financial plan, an irate financial planner and an embittered investor.

After thirty years of research we now understand considerably more about investor behaviour than ever before, although there is still much to be uncovered. In the emerging field of neuro-economics, recent studies reveal that investors are not only influenced by their emotions, but by the time of day, the weather, their attire and hunger. It’s been proven that a woman’s hormonal cycle can influence her tolerance for risk, whilst men with higher testosterone levels have a greater propensity for risk than their lesser-fueled peers. When taking investment decisions with their fellow investors, people tend to take riskier decisions than when on their own, and people who’ve just made a lot of money will be less cautious when it comes to risk-taking in general.

Investment markets are, by their very nature, riddled with the volatility of peaks and troughs, the unpredictability of booms and crashes, and the inexplicable reality of market highs and lows. Accepting that the investment graph will rise and fall many times over one’s long-term investment horizon is the first step towards adhering to a well-constructed investment plan. As difficult as it may appear, the answer lies in the ability to de-sensitise oneself to the inevitability of market fluctuations and ensure that one remains invested to achieve a pre-determined set of retirement goals. The peaks and troughs that occur in-between are nothing more than peripheral investment noise and shouldn’t impact one’s investment strategy in the longer term. Successful investing towards long-term and sustainable wealth is about remaining focused on one’s financial plan, unaffected by market noise and vigilant against the ever-destructive nature of greed.

Have a blessed evening!

Sue

Stop greed

My budget speech

As far as experiences go, most humans consider the task of preparing a budget as slightly more enjoyable than root canal and not quite as riveting as standing in the queue at a Clicks pharmacy. Tomes of evidence exists to prove that people who run monthly budgets are more in control of their futures, spend less recklessly, succumb to impulse shopping less often, are less likely to be duped by advertising campaigns, generally have emergency funds in place, have less debt and are more positive about their futures than people who don’t. And yet, despite the mass of evidence in support of the humble, but ever-so-powerful budget, we avoid it like a mall at month-end.

With consumers the world over seemingly in the grim grips of austerity, the mere mention of the word ‘budget’ only serves as an unwelcome reminder of their fiscal realities. The word ‘budget’ seems to imply something less – less freedom, less fun, less quality, less happiness and a lesser lifestyle. Many of us equate the word ‘budget’ with the inevitable tightening of the belt, restricting of spending, down-scaling, doing without luxuries and somehow living a poorer quality of life. Preparing a budget should be the punishment of the reckless spender, the innumerate masses or the unrehabilitated shop-a-holic, not so? Being forced into a position of succumbing to the agonising task of preparing a budget means one has somehow reached financial rock-bottom with the noose of debt tightly wound around one’s neck, and the only glimmer of light at the end of the fearfully long fiscal tunnel is the down-right demeaning task of preparing a budget.

Countries, governments, companies, trusts, schools, charities and churches the world over run and operate perfectly respectable budgets, but it appears that the lesser favoured personal budget doesn’t receive the same deference. Whilst some may blame it on an aversion to numbers, it seems more likely that the real reason we avoid drawing up our personal budgets is because, well, it’s personal. It’s about our lives, our children, our partners, our lifestyles, our choices and our futures. Budget aversion is less about the fear of facing financial reality and more about emotional trepidation at the possibility of having to make life-altering decisions having had the bottom line bared.

While many may prefer to claim ignorance over their monthly spending habits, immunity from the consequences is unlikely. And though ignorance may be bliss for some, the euphoria is generally short-lived. Despite the recklessness of not knowing what you’re spending your money on, the sad reality is that ignorance robs you of knowledge, and lack of knowledge is the thief of power. Simply put, ignorance makes short work of making sure you have absolutely no control over your financial future. The starting point of budget preparation is to accept that, as a financial tool, it is the supreme enabler of personal financial power. In many instances, preparing a budget forces couples to confront issues in their relationship that are causing stress, anxiety and marital tension. Although money itself has no power per se, it can be used within a relationship in such a way that it leads to mistrust, dishonesty, selfishness and in many instances, divorce. After the physical survival of the family unit, its emotional survival depends largely on financial stability and tranquility within the home, with the starting point being the family’s budget.

A budget is an under-rated, under-utilised, highly effective and incredibly powerful tool that can be used to more clearly map one’s financial future. A budget forms the basis for making informed decisions, taking firm control of one’s finances and securing a family unit’s well-being. Far from being a necessary evil that restricts and inhibits one’s lifestyle, a budget is an essential good that has the power to set one free financially. Let’s use it.

Have a super weekend!

Sue

The Budget is this week's hot topic!

The Budget is this week’s hot topic!

Too much, too soon

In a world where every human emotion or mental state of being has a corresponding psychological term ascribed to it, it’s unlikely that that we’ll escape this planet without being afflicted with ADHD, OCD, HOH, ODD, MND, FAS, GAD or IRS, or possibly a combination of any of the above. Whilst unwittingly acquiring some unpronounceable affliction or syndrome falls way down on most bucket lists, there’s one syndrome that more than a handful of people would undoubtedly clamour to acquire – Sudden Wealth Syndrome or SWS.

A rather uncommon pseudo-medical condition, SWS is difficult to acquire and not in the least contagious. It appears that lottery winners, overnight IPO millionaires and unassuming beneficiaries of large inheritances experience a roller-coaster of emotions ranging from euphoria to guilt, suspicion, isolation and disorientation as result of their sudden financial windfalls, resulting in the coining of yet another syndrome and a whole new area of psychology. Enter an optimistic group of so-called mind-and-money practitioners whose purpose is to help distraught clients come to terms with the emotional and sociological fallout of getting rich.

Research shows that very few instant millionaires escape the clutches of Sudden Wealth Syndrome, although younger beneficiaries of sudden wealth are ostensibly more vulnerable. As with the four stages of grief, studies show that sufferers (if one can indeed call it suffering) of SWS tend to experience a series of emotional states starting with what is referred to as the ‘honeymoon’ phase. Powerful, invulnerable and euphoric, the recipient of new money generally embarks on super-charged spending sprees, uncalculated investments and interest-free lending to all and sundry. After the inevitable drop in happy hormones, which research suggests take about six months to normalise, the rich recipient enters a phase of wealth acceptance in which his view of himself as powerful and invincible is mixed with the realisation that there is an inevitable need to set limits. The baffled beneficiary is often confronted with the enormity of his wealth, his lack of money management skills, the fear of losing his fortune, as well as an identity crisis flowing from the disparity between his previous need to work and the present ability to do absolutely nothing at all.

Many instant millionaires report feeling a complete loss of identity after the reality of their financial windfall sets in. The gargantuan gulf between their austere middle-class existence and their unfathomable bank balance seems to create a rift in reality that takes time to adjust to. With their initial euphoric invincibility being nothing but a distant memory, many beneficiaries feel paralysed by their wealth, intimidated by their lack of financial savvy and burdened by suspicion of advisors and lawyers over-zealous to impart investment advice.

As with any life-changing experience, a sudden shift in financial status can be hugely traumatic, and it appears that it’s during the third stage of ‘identity consolidation’ that the recipient of riches reaches an understanding that he has money but is not defined by it. Coming to terms with one’s transformed financial fortune and future involves re-visiting one’s core values and principles to a point where the beneficiary has a clear sense of who he is, regardless of his bank balance. Reaching a mature resolution of what money really means to them occurs in the final stage of ‘stewardship’ – becoming a responsible custodian of the wealth that, through nothing more than good fortune, has been entrusted to them.

During the acceptance of the role of stewardship, a phase which not all sudden wealth recipients ever reach, the beneficiary of fortune is encouraged to hone his money management skills and accept responsibility (albeit with the able assistance of qualified planners and lawyers) for his wealth. Coupled with the need for financial education, it’s at this stage that many beneficiaries develop a charitable attitude as they recognise the full force of the wisdom that “from the one who has been entrusted with much, much more will be asked” (Luke 12:48). Reaching this point of maturity is what truly sets human beings free from any power that money might previously have held over them. Understanding the deep rewards of charity and their own power to use money as an instrument for human upliftment is unquestionably the greatest windfall of all.

Have a blessed day further!

Sue

Too much too soon

Sudden Wealth Syndrom is yet another condition for which psychology help is available.

Money makes a mean master

Ask most people out there if money is their master and you’ll undoubtedly receive an emphatic and resounding ‘no’ in response. Granted, there may be a few people who’ll unashamedly disclose that money is their god and the main pursuit of their life, but rarely will anyone freely acknowledge that money is their master – not least because the horror of this realisation lies not in accepting that money is your master, but in finding out that you are in fact its servant. Understanding your relationship with money and the role that it plays in your life – whether as master, servant, god or mere commodity – is pivotal to your underlying personal happiness and fulfillment. And if you’re unknowingly serving the deceptive task-master and time-thief called money, personal happiness and fulfillment may be very, very far from your reach.

A mere commodity of trade and a lifeless inanimate object, money is undoubtedly the master of deception. Although in and of itself it has no power, it is the most important commodity in our lives and is something that we quite simply cannot survive without. Money has become a synthetic symbol of status in a world that unashamedly worships wealth. The seriously wealthy are pervaded by an almost ethereal quality that somehow suggests to the world that they can magically obtain and experience what is seemingly impossible to us lesser mortals. Money instills in them a counterfeit sense of confidence, courage, credibility and capability that wouldn’t exist but for their impressive bank balances. Rather than publicly applaud and acknowledge the genuinely good works of men and women, we’ve stooped to measuring where individuals lie on the ludicrous ladder of money. Populating a rung on the Forbes’ list of wealthiest men and women in the world is considered a sign of true success, a measure of happiness and a symbol of almost certain personal fulfillment.

Money, as the deceiver, can lead us to believe it has power to create a plethora of virtues that some humans spend a lifetime searching for – personal contentment, internal satisfaction, genuine happiness and a purpose for life being just some of them. The reality, though, is that money remains a mere commodity to be traded for goods and services, and the moment we allow money to assume any purpose over and above this, we exalt it to the position of master and we become its unwitting hand-servant.

Stuck in the ever-turning economic wheel of survival, it’s easy to understand how so many people become lured into a master-servant relationship with money without realising it at all. Living in a world where we are constantly implored to buy bigger houses, faster cars, smaller computers, wider televisions, smarter phones, more exciting games, sexier clothes and more exotic food, it’s no wonder that money has become the common denominator for most people’s perceived happiness. The problem, though, is that material possessions only provide fleeting moments of not-so-real happiness that are soon usurped by financial worries that far outweigh whatever happiness your money ostensibly created in the first place. And if you’re worried about money, consider that worry is a very real symptom of misplaced trust. Have you entrusted your happiness to your money? Are your decisions being controlled by money? Can you be bought? Is money your master?

Entrusting money with our happiness is easier and more common than one would believe. In our pursuit for more, we have no choice but to work harder, smarter and longer. The more we work, the more money we earn. Earning more money allows us to acquire more. Acquiring more assets to put on proud display improves our perceived status in society as we vie for a place on our neighbourhood’s very own unofficial Forbes list. And so the cycle of ‘work, earn and spend’ continues to the detriment of our personal health, our relationships and our pursuit of lasting and genuine happiness. The problem with the ‘work, earn and spend’ cycle is that it encourages us to trade a priceless and irreplaceable commodity (our time) for a lifeless and completely replaceable one (our money). In doing so, we put a monetary value on our time and allow money to rule over our precious hours. As Shepard Fairey once said, “A dollar is worth exactly what you are willing to give in order to get it.”

Whilst one can never underestimate the value and nobility of hard work, earning a good income, providing for one’s family and obtaining personal fulfillment from ones chosen career, we need to accept that the real value of money lies in its versatile utility and the power within each of us to use it for good. As necessary traders in the economy of money, we would do well to believe that the only successful relationship we can have with money is that of confident and qualified master over it. Assuming the role of master in the human-money relationship automatically subjects money to the role of obedient and faithful servant willing to do our bidding and achieve our God-given purposes. Any relationship with money that purports to be anything less than this is robbing us of our most precious earthly gift– time.

In the beautiful words of an anonymous wordsmith, “What you do today is important because you’re trading a day of your life for it”. Make sure you are the master of whatever it is you’re trading.

Stay blessed.

Sue

Master of money

Be the master of your relationship with money

The power of the pink purse

Women are so devious. While the earth’s super powers compete for the position of the world’s largest economy, all the females in the world assemble unassumingly together and steal first place. Still reeling from being blind-sided by a bunch of girls, the world of retail and marketing is collectively sitting back trying to figure out exactly what just happened. With women now officially the largest economy in the world, ad agency creative directors (97% of whom are male) are fumbling through their marketing textbooks for a chapter called “How to market to women”.

With women now controlling $20 trillion in annual consumer spend and $13 trillion in yearly earnings, the words “niche market” are entirely extraneous in this context. And when one considers that the female economy now represents a growth market twice the size of China and India combined, you may find it thoroughly astonishing that 91% of women feel that marketers don’t understand them. In fact, worse than being misunderstood, it appears that many marketers are downright dismissive and indifferent to the opinions of what is now the most valuable and relevant marketing target on earth.

Oft considered the leaders in the art of misunderstanding the fairer sex, the motor industry seemingly gets it wrong more often than not. New research reveals that women may well have mastered the art of stealth-shopping. Why? Because believe it or not women now purchase over 50% of all vehicles in the US, influence 80% of all vehicle purchasing decisions and take ownership of 30 million cars each year. Generally unmoved by speed as a must-have criteria, women have voiced their need for utility and safety above all else when it comes to cars, with pink upholstery being way down on the list – as Honda unwittingly discovered when it launched its specially-for-women-vehicle called “She’s”. In addition to coming in several shades of pink and the inclusion of a heart in the logo, it has pink stitching inside, windows that cut ultraviolet rays to prevent wrinkles and a special air conditioning system designed to improve skin quality. Vital for any modern women, it also boasts pink-gold chrome finishes and a pink key.

Far from being the only industry guilty of trying to dumb-down their products in their well-meaning attempts to reach women, the technology industry has made its fair share of blunders. With women now making 66% of all computer purchases, Dell’s ad agency covered themselves with professional shame when they launched, Della, a laptop specially designed for women. Over and above the excessive and glaringly distasteful use of the colour pink, this she-friendly piece of technology came pre-loaded with exercise tips, calorie counters and easy-to-make recipes, resulting in a deserving admonishment from the New York Times. Also deserving of public reproach is Fujitsu whose advert for their “Floral Kiss” laptop failed dismally in its patronizing attempt to market their wares to a seemingly dim-witted female audience. Elegantly packaged in white and floral pink with a rhinestone encrusted power-plug, the advert shows its female owner using it in the kitchen, at a coffee bar, in her bed, reading her horoscope and trawling through Facebook. Although normal activities for any woman, Fujitsu was lambasted for neglecting to show the woman actually working on her computer.

As marketers come to grips with foibles of the female economy, it’s somewhat understandable that in the rudderless rabble to reach their pink purse-strings certain retailers would commit inexcusable marketing crimes, but surely none can beat the sheer condescension of the “Bic for her” pen. The slim femme-pens come in an assortment of soft, pastel ink colors and feature an attractive barrel design in pink and purple.  Following the release of these purposeless, pastel pens Bic faced the full wrath of women the world over with one writer blogging, “With “Bic for her” my drawings of kittens and ponies have improved, and now that I’m writing my last name hyphenated with Robert Pattinson’s last name, I really believe that someday he’ll marry me. I’m positively giddy.”

With women controlling spending in most categories of consumer spending, it’s almost unfathomable that so many large retailers continue to behave as though women have no say over purchasing decisions. Whether ignorance or arrogance, the statistics really do tell an interesting story of a new and exciting economy that much of the world was too busy to anticipate. In the US, women control 91% of new home purchases, 92% of vacations, 89% of bank accounts, 80% of healthcare and 93% of the food spend, and a whopping overall 85% of the total consumer dollar. With the majority of retrenchments during America’s recession being awarded to men, there are now more women than men in formal employment. American women own 60% of all personal wealth in America, 51% of the stock market and are responsible for 70% of all new business startups.

Juggling motherhood, creating careers and managing households has resulted in the female consumer feeling over-extended whilst at the same time underserved by consumer providers, with healthcare and the financial services industry being ostensibly least understanding of women’s needs. Although statistics might vary between countries and market segments, experts all agree on one thing: the ‘she-conomy’ has arrived and big business has started, albeit slowly, acknowledging that this may well be a case of ‘while the left hand rocks the cradle, the right hand rules the world.’

Have a super day!

Sue

The Fujitsu Floral Kiss laptop complete with rhinestone encrusted power plug.

7 habits of the financially savvy

The difference between financially stable individuals and those who seemingly grapple from pay-cheque to pay-cheque invariably has less to do with inherited trust funds or perfectly-timed stock market winnings, and more to do with a set of financial disciplines followed by the financially astute few. It also has precious little to do with intelligence if one considers that investment industries the world over are literally flooded with would-be investors who may be mathematically gifted but financially specious. After many years of providing financial advice to clients of all income brackets and net asset values, there is strong evidence to suggest that these are the signature seven habits of the financially stable:

1.    They know where they’re going

The first step towards financial freedom is defining your end-point and determining exactly what you wish to achieve financially. Financial goals should be all encompassing, ranging from the home you live in, where your children will be educated, what cars you drive, your medium-term vacation goals, high-cost purchases, as well as your longer-term retirement plans. No single goal is mutually exclusive, and financially stable people appreciate that whatever they spend today can have a significant impact on their assets ten years from now. Financial goal-setting is and always will be a balancing act between what we want or need in the here-and-now, and what we are prepared to delay gratification for. In the wise words of Yogi Berra, “if you don’t know where you are going, you’ll end up someplace else.” Without a clearly defined set of financial goals, that “someplace else” may not be the destination you had in mind but never bothered to plan for.

2.  They have a map

A written financial plan is, in essence, a road map which provides exact directions on how to achieve your goals. A common denominator amongst those who are financially savvy is that they generally tend to know both (a) where they’re going and (b) how they’re going to get there. Unsupported by a clearly defined road map, financial goals remain nothing more than somewhat interesting and aspirational dreams as directionless as Alice in Wonderland when she asked the Cheshire Cat, “Would you tell me, please, which way I ought to go from here?“. “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where.” said Alice. “Then it doesn’t matter which way you go,” said the Cat.

3.    They understand and harness the power of compound interest

Also known as the seventh wonder of the world, for the financially uneducated the sheer wonder of compound interest can never fully be appreciated. The most financially stable people are those who started saving from their first pay-cheque and never interrupted the magical cycle of compound interest. The maths is frighteningly simple: if you’re 40 years old today and plan to retire when you’re 65, you have another 300 pay-cheques available to invest for your retirement years. Whilst your retirement funding shortfall may appear alarmingly large right now, there’s no doubt it will appear near insurmountable this time next year unless you take immediate action. In the words of Karen Lamb, “A year from now you may wish you had started today.”

4.    They follow a budget

Far from perceiving a budget as a tool of the frugal or a measure of austerity, those that are financially savvy understand that a budget is in fact an enabler of financial freedom. A budget provides essential insight into how much money you’re earning, what you’re spending it on, how much you’re able to save and what you’re able to channel towards what’s really important to you. When it comes to finances, there’s nothing blissful about ignorance, and knowledge really is power.

5.    They live within their means

Whilst a budget may tell you what you can’t afford, it doesn’t have the power to stop you from buying it – and financially stable people understand this. In general, financially stable people understand the combined power of delayed gratification and compound interest, and the massive effect these two factors can have on their futures. There’s absolutely nothing undignified about living below one’s means. In fact, Calvin Coolidge once remarked, “There is no dignity quite so impressive, and no one independence quite so important, as living within your means.

 6.    They protect the downside

While you are able to work, your single greatest asset is unquestionably your ability to generate an income. All your financial goals – whether short, medium or long term – are dependent on your ability to earn money over the period of your working life. Financially responsible people understand the importance of protecting their incomes against unforeseeable risk. If you’re earning an income, make sure you have an appropriate income protection benefit that will replace your income in the event of illness or disability, and secure your retirement funding in the long term. Those who are financially secure understand risk, take calculated risks and protect against unforeseeable risk.

7.    They educate themselves financially

When it comes to managing one’s finances, remaining financially astute and educated is vital. In fact, in the words of Benjamin Franklin, “If a man empties his purse into his head no one can take it away from him. An investment in knowledge always pays the best interest.” Whilst one may seek advice from a financial planner, those who are financially astute take personal responsibility for their finances and retain full control over their affairs.

There is simply too much empirical evidence to deny that these seven habits practiced by financially stable people the world over really do result in personal financial freedom. Our advice is to put these habits into practice today and reap the rewards of a financially fulfilled destiny.

“Your beliefs become your thoughts,

Your thoughts become your words,

Your words become your actions,

Your actions become your habits,

Your habits become your values,

Your values become your destiny.”

(Mahatma Gandhi)

Have a wonderful Thursday!

Sue

If you don’t know where you’re going, then any road will do.

 

In too deep

Of all the mathematical equations we’re faced with daily as financial planners, there’s none quite as simple as this: to be debt-free you need to spend less than you earn. Coupled with the widely accepted axiom that money can’t buy happiness, the extent to which South Africans are debt-burdened is both quietly alarming and undeniably tragic. The fact that debt has become a deeply embedded part of our culture is testament to its inextricable link to our hopes, dreams, sense of security and self-worth. In fact, it’s probably safe to say that the nexus between one’s financial situation and self-esteem is a better indicator of credit risk than anything else.

The profile of the average debt-burdened South African goes way beyond the obvious. Over and above younger new recruits and lower income earners, it’s worth noting that people who have indebted friends are more likely to ring up their own significant share of debt. Although debt is unarguably an unpleasant place to be, the illogical power of the herd mentality seemingly anoints debt with more than a dollop of acceptance. It’s for no small reason that the trappings of debt are commonly referred to as a cycle. As consumers we’ve been shamelessly seduced into believing that money can buy us everything from hope to handbags to happiness. The truth is that when we spend on credit, we are mock-purchasing our dreams on someone else’s money – and when the time (all-too-quickly) comes to pay the creditors, our dreams rapidly reduce to fiscal nightmares as we enter the dark pit of debt. Cue the age-old love-hate relationship that so many of us have with money.

The most significant step towards transforming ones financial position is to alter one’s relationship with money. Whilst money on the one hand might be considered entirely practical, it appears that spending is pure emotion. A task as simple as purchasing a birthday present for a friend can give rise to a plethora of human emotions including greed, guilt, fear and shame, not least because society may determine that the value of the gift is an indication of how much you value the friendship.

One of the most common emotional pitfalls by debt-laden consumers is that of rationalising one’s purchases – engaging a deep-set belief that one is worthy of being indulgent because one works hard for their money. Rationalised purchases balance precariously on the ‘I deserve this’ premise, but invariably reveal the irrational truth when payment time arrives. Hard-pressed to pay outstanding bills, the consumer is forced to cut back on luxuries, become thrifty and apply all methods of cost-saving. Enter next month’s pay cheque and the consumer, indignant from weeks of untopped Salti-crax, feels the urge to splurge as an overdue reward for enforced austerity.

Unlike the spender who rationalises his purchases, the optimistic spender holds an illogical belief that tomorrow will bring a cure for today’s financial woes. Their consumption is notoriously uncalculated and impromptu as they shop up a storm with a false sense of reality. Reading the small-print, opening bills and checking bank statements are anathema in the world of the eternal ‘shoptimist’ who almost endearingly believes that he’ll win the lottery, be awarded a bonus or be head-hunted for a sought-after position long before credit crunch-time arrives.

Perhaps the saddest, and most common, of the emotional financial trappings is when money is equated to happiness. Far from being a meaningless adage, ‘retail therapy’ really is considered a form (albeit ineffective) of purging for some consumers. Psychological research shows that people are more likely to engage in impulse spending when experiencing emotional emptiness or low self-esteem. Material purchases become poor and unsustainable substitutes for power, happiness, fulfillment and personal satisfaction. Whilst money per se has no power, debt has even less and serves only to unsuccessfully mask the personal shortcomings of the spender.

And yet, psychologists believe that the most powerful underlying cause of debt is something that they refer to as the locus (location) of control. Those who attribute their own success or failure to external factors such as luck, fate, karma or the universe are more likely to find themselves deep in debt. People who rely on external control factors are unable to accept that their debt situation is a direct result of their actions, choices and decisions. Continually at the mercy of external control factors, these consumers consider themselves to be undeserving victims of circumstance and spend their lives trawling through debt, waiting for somebody else to fix the problem.

On the other hand, people with an internal locus of control understand the very basics of responsibility – that for everything they buy there is an opportunity cost that may affect something else they may want in the future. They have an innate acceptance that financial freedom is something which lies solely within their personal control. They understand that, quite simply, debt is not something that happens to you, but rather a precarious financial situation that most consumers enter into consensually. Taking control of one’s debt is as simple as claiming ownership of the problem and as complicated as you’ll allow your debt reduction plan to be.

Taking control of our emotionally driven behaviour, recalibrating our attitude towards money and accepting personal responsibility for our financial positions will grant us final passage into the world of financial freedom. I’ll end with the entirely relevant words of Albert Ellis who suggests that, “The best years of your life are the ones in which you decide your problems are your own. You do not blame them on your mother, the ecology, or the president. You realise that you control your own destiny.”

Have a blessed day!

Sue

Not a penny more

Of all the tactical weapons available to retailers when promoting their wares, the seemingly simplistic ploy of pricing could have more powerful leverage than one would imagine. In the competitive midst of brand power and corporate identity, it appears that there’s more to the humble price tag than meets the eye. While the rational human being is willing to concede that there’s a nonsensical 1c difference between R9.99 and R10.00, retailers know that when it comes to economics consumers have the potential to behave somewhat irrationally when presented with certain triggers. Such as a price tag ending in the digit 9.

Whilst in the first instance retailers use pricing as a direct weapon to influence revenue and profits, they also understand the intrinsic, sometimes incomprehensible, power of pricing to communicate value, product quality and brand attributes. Getting the price ever-so-marginally wrong, albeit in the face of brand-building brilliance, can spell marketing disaster for even the most robust of retailers. In the dog-meets-dog world that is retail marketing, product pricing has evolved into an interesting blend of maths and human psychology, where even the font size on the price tag can send customers into a purchasing frenzy.

The psychology behind product pricing is based on the theory that certain prices can impact consumer emotions and influence, to varying degrees, consumer behaviour. Far from being a coupling of ineffective digits, it’s widely believed that prices ending in .99 can powerfully influence consumer behaviour through a psychological phenomenon called left-digit anchoring. While the thinking, rational human understands that the difference between R8.99 and R10.00 is closer to R1.00 than R2.00, consumers often anchor their focus on the left-hand digit and, through a process of illogical rounding down, believe that the difference is closer to R2.00 than R1.00. Ironically, the illusion is not in the cleverly coupled last digits, but in the first digit.

The influence of fractional pricing extends further in that it leads consumers to believe the product has been marked down to the lowest possible price, explaining why most sale prices end in .99. In fact, an astonishing 60% of prices in advertising materials end in the digit 9, while 30% end in the digit 5, and 7% in the number 0 – drawing researchers to the conclusion that consumers prefer product prices which end in odd numbers.

The psychological relationship between a product’s price-ending and its ability to convert a sale is nothing short of fascinating. While most retailers pitch their regular prices to end in .00 or .50 and their sale prices in .99, Walmart is notorious for ending its sale prices in .98 – a would-be pricing signature of the US retail giant. And while a price ending in .99 may appear attractive when used by popular clothing retailers or large chain stores, this form of price-ending is snobbishly fobbed-off in more sophisticated stores. Pricing trends reveal that high-end clothing stores strongly prefer rounded numbers when it comes to pricing their goods, while sale items are marked with a more dignified and ever-so-subtle .50.

As a mark of distinction and clear separation from the fast-food market, the trend amongst up market restaurants is to eliminate decimal pricing altogether – the theory being that, with the price being less complicated and cluttered, the consumer will focus his attention more on the food and less on the cost. There’s even definitive research that product pricing is more effective when the Rand symbol is not included on the tag – with researchers believing that the Rand symbol establishes an emotional connection between the actual price and the consumer’s pocket, causing the consumer to hesitate longer before making a purchasing decision.

With the retail market swamped by the digits 0, 9 and 5, the digit 7 has been unceremoniously claimed by the on-line market. For some inexplicable reason most on-line prices are set to end with the digit 7. Although widely believed to be a lucky number as well as having biblical significance, there’s no sound research that explains its on-line popularity. And although the digits 3 and 4 are ostensibly the least popular digits when it comes to price-ending, they do serve a small function when sellers want to send a clear message to the consumer that the product has been optimally and exactly priced, with no further room for price reduction.

As unwittingly sensitive as price ending can be, its leverage can be further boosted by what is referred to as price bundling – and stores like Woolworths are becoming masters of this crowd-puller. “Buy bulk and save“, “Two for the price of one” and “Meal for 4” are in effect clever combinations of price ending and price bundling rolled into one pristinely packaged must-have meal. Retailers understand that, when driven by the overwhelming and not altogether rational urge to spend, consumers rarely stand back and do the maths. In the moment of purchase, consumers become emotionally charged by the possibility of a discount, a free item and or an unbeatable bulk purchase, that somehow the maths becomes either secondary or too complicated to unbundle standing up. Unless ofcourse the retailers specifically want you to understand the maths, in which case you can rest assured that the original (usually excessive) price and the unbeatable sale price will be ever-so-conveniently marked, together with the difference between the two prices for those who still can’t do the maths.

As fascinating as pricing strategies can be, the real benefit of understanding how retailers price their products in order to achieve optimal sales is that it makes us more concious and careful consumers. Granted, retailers have a quiver full of tactical pricing arrows available to them that, with years of research and mind-blowing marketing budgets, have the ability to influence consumer behaviour in sometimes frighteningly irrational ways. But consumer education, that powerful tool available to each and every income-earning South African, has innately more power than digit combinations, font sizes and sale banners. Our advice is to enter every store equipped with as much knowledge as possible, remain alert to the pricing weapons wielded by retailers, do the maths standing up and take charge of your purchasing decisions. Spend only what you rationally, consciously and willingly wish to spend, and not a penny more.

Have a super day!

Sue

Up market shops such as Jenni Button and Jimmi Choo never use a .99 on their price tags.

There’s conclusive evidence that printing the price tag without the Rand symbol makes customers feel more at ease when shopping.

The prospect of getting something for free or at half-price can cause people to buy items they don’t necessarily need.

Back to the future

As we age, we grow more confident in the knowledge that we’re more acutely aware of the marketing ploys and clever wiles of advertising agencies. We’re hardened and discerning consumers, immune to the age-old tactics of marketing moguls and impervious to the greed of the ‘me-me’ generation. We’re deliberate consumers driven by erudite purchasing choices, safe in the knowledge that the blazon billboards and high-gloss middle-page spreads are speaking the language of a credit hungry ‘must have’ generation. But for the inimitable and somewhat incomprehensible power of nostalgia, we’d probably be right.

While scientists are still trying to unravel the neuro-dynamics of nostalgia, advertising agencies are ploughing full-steam ahead, confident in what they already know – that in times of economic downturn and unstable international affairs, nostalgia has the interminable ability to sell. Through the corridors of time, our yearnings for nostalgia grow and make us more receptive to advertisers and marketers. We develop an indescribable longing for positive memories from the past, especially when faced with future unpredictability. In its most basic form, retro marketing is nothing more than using the past to sell the present, and its genius lies in the combination of simplicity and human emotion. In a world gripped by turmoil, corruption, disease, poverty and war, nostalgia provides a solution for our search for authenticity. People associate the past with authenticity, and attaching one’s product to the past makes it undeniably authentic.

That’s not to say that retro marketing always works. For every successful VW advert, there’s a retro product that never found its way to the heart of an aging generation. As simple as the concept of retro-marketing sounds, its success depends on a careful blend of music and images from a by-gone era that are deliberately crafted into a product that makes us reminisce about the past with rose-coloured glasses and an irrational longing for times gone by. The innate beauty of nostalgia lies in the very fact of its universality. What forty-something doesn’t remember Tom Cruise’s aviator sunglasses in “Top Gun”? And believe it or not, the aviator sunglasses used by Tom Cruise in this 1980s classic were a retro comeback from a time when General MacArthur wore aviator sunglasses while liberating the Phillipines in 1937. Not to be outdone by the age-old aviator, wayfarer-style sunglasses made popular in the early eighties by shock princess, Madonna, have made a successful comeback by adhering to the obligatory ‘twenty-year’ rule of retro marketing.

From left: General MacArthur with his aviator sunglasses in 1937, followed by Tom Cruise in “Top Gun” and a modern-day Tom Cruise. In 2012, Madonna is wearing the same wayfarers that she made famous back in the 1980s.

Operating on the premise that a minimum period of twenty years must elapse in order for a product’s re-emergence to evoke feelings of nostalgia, the timing of a product’s comeback is pivotal. Had today’s retro-style furniture been re-introduced in the 1980s it probably would have been met with luke-warm distaste by interior designers the world over. Roll on the twenty-first century and bingo! Vinyl upholstery and lime green fridges suddenly appear chic through the telescope of time. Ditto for the range of vinyl-inspired crockery, cushions and handbags.

From last decade’s junk to 21st century retro-funk!

From “Dirty Dancing” to “Dallas”, the entertainment industry, too, knows the value of nostalgia when it comes to booking out the box office. If you can sing along to “I had the time of my life” and subsequently mourned the death of Patrick Swayze, you’re likely to be part of the audience that watches this movie’s courageous comeback. If you read Roald Dahl’s “Charlie and the Chocolate Factory” in the 1980s, watching Johnny Depp master the role of Willa Wonka was a done deal. And if you thought JR Ewing died with Bennie Boekwurm, you were entirely wrong. In fact, the infamous Ewing family is alive and well, and is currently being broadcast on MNet at 9 pm on – you guessed it – a Tuesday night.

9 o’clock on a Tuesday evening means one thing and one thing only – Dallas!

While research shows that people turn to cheap entertainment and comfort food during times of economic downturn, it appears that another trend is the resurgence of iconic brands that provide us with a sense of safety and security which transcends time. We turn to products like Bovril, Bisto and Brasso which are the touchstones of all that is authentic and faithful. These brands are embedded in our consciousness and remain symbols of a constant, unchanging past. And while we might not all have enjoyed Weet-bix or Liquorice All Sorts in our somewhat distant youth, somehow the retro-packing of these iconic brands decades later provides a form of emotional comfort to us. It appears that nostalgia has the ability to bring life and vitality to a seemingly dull product and give added meaning to our current existence. Impressed by the power of nostalgia to give fresh life to common brands, retailers have embraced the irony of revitalising the old with a touch of the even older.

Ilovo is the world’s oldest brand and has remained virtually unchanged since 1885. 85% of people recognise the brand immediately.

Trading on the power of the human memory to recast a past event into a more pleasing ‘remembered’ version, vehicle manufacturers cleverly use nostalgia to provide us with retro vehicles without the drawbacks of old. The new Fiat 500, equipped with a plethora of mod-cons, is a retro-marketer’s dream. Aimed at today’s equivalent of the 1960s trendsetter, the vehicle is equally appealing to anyone who has nostalgic yearnings for their flower-power years. Its re-entry into the market is far from coincidental as the world clamours for smaller, more fuel-efficient and cost-effective vehicles in the midst of economic hard times.

The Fiat 500 – a classic example of using the past to sell the future.

In a world of uncertain future, it is human nature to yearn for something that provides stability, albeit in an idealised form. As scientific and technological advances progress at a fearfully unstoppable rate, the use of nostalgia provides a momentary pause that allows us to remember a seemingly simpler past when looking back from the future. The beauty of nostalgia lies in its very dichotomy – that enough time has passed to conjure up powerful personal emotions, combined with a sense that one’s feelings are still fresh enough to permit one’s memory to fully engage in the indescribably satisfying act of remembering.

Have a super week!

Sue

Master of the mall

Enter the brightly lit, magnificently mirrored corridors of any large shopping mall, and all of ones senses are immediately swamped by a kaleidoscope of architectural brilliance, sweet-scented aromas, pristinely tiled floors, gleaming surfaces of unfathomable lengths and sheer, unabashed decadence. These are the hallways of the retail harbinger, the corridors of credit, the purchaser’s playground. In the fifty-six years since the invention of the shopping mall by Austrian architect, Victor Gruen, the ubiquitous mall has been forced to reinvent itself in the face of the new ‘experience economy’. In its battle for survival and relevance, what was once a convenient and simplistic collection of shops has mutated into a complex assortment of lifestyle, amusement and experiential outlets. Gone is the badly-dressed Santa Claus and the locally run fashion show. The new shopping mall is an ingeniously designed stage for the ultimate in consumer experience.

Reeling from the ongoing effects of a recession and compounded by the resounding success of on-line retail, shopping mall owners have engaged with psychologists, scientists, behavioural therapists, retail experts and trend analysts to formulate a more effective recipe for enticing consumers to part with their hard-earned cash. Knowing that the longer a person stays in a store is directly proportionate to how much they spend means that mall owners have over time developed a quiver full of tricks aimed at making you linger longer. Food courts have proved a tried and tested tactic to get shoppers to stick around, with malls using larger areas to accommodate a broader range of local eateries and exclusive, high-end restaurants. Relying on research that customers who eat at a mall tend to spend 20% more, large retailers are now dedicating greater sections of floor space to their own brand of coffee shop, deli or restaurant.

Whereas mall owners previously looked for large retail anchors, the trend is now for malls to secure popular amusement or entertainment anchors too. Cinemas, play areas, ice-rinks and bowling alleys have been promoted to ‘mall must-haves’ as mall owners acknowledge that their role has changed from that of landlord to innovative ‘place maker’. They know enough to understand that the new consumer wants to experience the mall, and not just visit it.

There is deliberate intelligence behind every phase of the consumer experience, starting as early as the car park experience. Research shows that customers prefer entering a shopping mall from top to bottom, which is why many malls have their parking areas above the shops. Customers are then forced to take the escalator or lift down into the shopping mall, providing them with a subconscious sense of ease. Upon entering a shopping mall, it’s been discovered that it takes customers between 5 and 15 paces to adjust to the light and refocus on their new environment. Mall owners are therefore advised never to put anything of great importance in this entrance area (otherwise known as the ‘decompression zone’) because it will go largely unnoticed by the still-slightly disorientated consumer. Similarly, it’s now understood that customers tend to walk faster past banks because there’s nothing exciting to look at, and mall owners know never to put anything meaningful in close proximity to a boring bank.

The lighting, sound and scent in shopping malls are cleverly combined to create an aesthetically pleasing backdrop for the overall shopping experience. Mirrors and shiny surfaces are vital ingredients in the retail recipe. Trading on innate human vanity, mirrors cause people to slow down and be more perceptive. Of particular importance when it comes to lighting is to ensure that the customer doesn’t see natural daylight. Artificial lighting provides the customer with a false sense of endless daytime, whereas natural lighting (particularly at sunset) will remind the customer that it’s time to go home. The abundance of shiny surfaces in shopping malls is more than coincidental. Scientists have established that early humans had an eye for gleaming surfaces as it helped them to find clean, drinkable water in the wild. The artificial lights, mirrored walls, glossy floor tiles, bling accessories, chrome finishes, glass frontages and decorative metal signage are all deliberate and very intentional in the race to make you stay longer and spend more.

Mall décor is generally more feminine-inspired in support of what market-researchers irrefutably know – that women shop for longer than men because they have more patience. Men are more distractible and have a lower level of tolerance for confusion. Whereas as women migrate towards shops with high visual energy and excessive choice, mall landlords know that men are attracted by simpler designs, cleaner lines, masculine wood or metal, and less choice. For the first time in history, men have started choosing and purchasing their own underwear, forcing retailers to educate themselves on how to market underwear to the male market. Not by accident have fashion houses such as Gap and Hilton Weiner displayed their stock on large tables in the middle of their shops. Research shows that a communal table makes customers feel at home and sub-consciously ‘invites’ them to pick up the clothes.

If airports are the benchmark in safety and security, shopping malls could quite easily be considered their antithesis. Enter any shopping mall and any evidence of security is surprisingly negligible, not least because the presence of formal security makes customers feel watched and threatened. Up-down escalators are strategically positioned within mall centres, and it’s not a design fault that the entrance to the up escalator is on the opposite side to the down escalator. The distance between the two escalators forces consumers to walk past more shops and hopefully spend more money. As a subtle antidote for shoplifting, many department stores have introduced the concept of ‘greeters’ at the store entrance. Trading on the psychology that people generally won’t steal from nice people, it’s been proven that a friendly smile and warm greeting reduces the risk of theft within the shop.

The mutation of the mall is the result of a subtle-but-important shift in the balance of power between buyer and seller as retailers respond to the desires of shoppers in their demand for enhanced experiences. The new mall owner is under pressure to deliver a consumer experience that engages all five senses within the confines of its high-gloss finishes and lavishly bright lighting in an orchestrated performance of unfathomable proportions. No longer content with the mundane mayhem of the mass mall trawl, the demands of the new consumer have ousted the ‘laidback landlord’ and ushered in the ‘experience entrepreneur’ as retail ring-leader and master of the mall.

Clockwise from top left: Customers prefer entering a mall from top down; humans are attracted by bright lights and shiny surfaces; food courts increase the ‘staying power’ of customers; men prefer cleaner lines and less choice; customers feel comfortable lifting garments off a communal table.

Women of worth

If necessity is the master of invention, then it’s safe to say that South African women have an impressively long list of needs, especially when it comes to business. Recent research into our country’s entrepreneurial frontier indicates that 33% of our land’s female entrepreneurial activity is borne out of necessity. But although the number of women entrepreneurs in South Africa is on the rise, it seems as though the number of female forgers falls short of emerging country benchmarks.

Currently, South Africa’s total entrepreneurial activity hovers around the 7% mark, falling miserably short of the 24% activity rate recorded in Colombia, and glaringly below Mexico (13%), Brazil (11%) and Indonesia (11.8%). Sadly, our entrepreneurial activity is heavily male-dominated with South African men claiming 62% of the entrepreneurial pie. While entrepreneurship in South Africa is increasing, it remains concerning that female entrepreneurship has remained largely unchanged over the past few years and remains significantly behind the curve when compared to what our female counterparts are achieving in other emerging markets.

With entrepreneurship being a well-recognised catalyst for economic growth, it appears we need to do more to encourage and support women in this area of economics. Latest DTI statistics indicate that funding remains the greatest obstacle standing in the way of female-inspired business passion and taking the product to its intended market. Only 4% of female entrepreneurs obtain funding from government grants, while 20% manage to secure formal bank loans. Encouragingly the Women Entrepreneurial Fund (WEF), brainchild of the Industrial Development Corporation, has ring-fenced an substantial R400 million for women-owned business until 2015, which bodes well for this sector’s growth. Hindered by lack of adequate funding, female entrepreneurship is also being hampered by outdated attitudes in certain communities. Lack of economic education has given rise to a widely-held belief in the more rural areas that employment is more valuable than entrepreneurship – a mindset which serves only to chisel away at the courage and confidence required by any brave pioneer. And as any entrepreneur will know, starting one’s own company requires more than a dash of courage. As Adrian Gore once said, “Becoming an entrepreneur is like jumping out of an aeroplane with silkworms instead of a parachute and hoping they’re over-achievers.”

Despite the range of obstacles facing entrepreneurial-minded women, it seems that South Africa women are not short of talent and passion. We’ve got more than a generous supply of female entrepreneurs whose energies and creativity have been unleashed by South Africa’s vibrant young democracy – and their stories are ever-more endearing because of the historical challenges they’ve had to overcome. Through ingenuity coupled with necessity and ambition, women such as Shona McDonald have placed South Africa on the entrepreneurial map. Cape Town-based Shona started her business, Shonaquip, after having a child born with cerebral palsy. Beginning as a close corporation in 1992, Shona began selling wheelchair buggies and support devices for disabled children. These devices were designed and built to cater for her own disabled child because there weren’t any locally made wheelchairs that fitted her needs. After having started off with two employees, Shonaquip is now a globally-recognized social enterprise whose equipment is endorsed by the World Health Organisation and SA’s Department of Health. Today, Shonaquip generates over 6 000 wheelchairs every year, generates more than R28 million in revenue and employs 65 people, many of whom are also disabled.

Linda Olga Nghatsane, a professional nurse and lecturer, deservedly donned the title Business Entrepreneur of the Year in 2007 for her business success in farming. In 2004, she purchased a 10 hectare piece of land near Nelspruit, most of which was just bush, and turned it into a successful farming venture turning over R2 million per year. She bought the land with her own money and cleared the bush by hand. Starting off with just 1 000 chickens, she managed to expand her business ten-fold in as many months. She also produces oyster mushrooms, strawberries and a range of other vegetables. In addition to the farm itself, Linda also launched a business called Abundant Life Skills (ALS) that offers training and consultancy. She’s also the chairperson of the Nelspruit Agricultural Development Committee where she uses her time effectively to motivate women to become involved in agricultural projects as a means of fighting poverty.

Proving that entrepreneurship is not only about making money, Lesley-Ann van Selm made her mark pioneering social entrepreneurship in the form of Khulisa Crime Prevention Initiatives. Khulisa, a not-for-profit company, was launched in 1997 to assist in the rehabilitation and reintegration process for juvenile offenders while they are still in prison, making radical changes to the South African criminal justice landscape. The fact that they aren’t driven by money certainly doesn’t detract from the overwhelming success achieved by these nothing-less-than inspirational social entrepreneurs. Innately equipped with an uncommon ability to recognise gaps in service delivery and innovate viable solutions through donor funding being the common denominators, these social entrepreneurs are seemingly driven by Ghandi’s “be the change you want to see in the world” mantra. Not confined to banks and boardrooms, sport has also benefited from entrepreneurial enthusiasm. At age 37, Anne Siroky became South Africa’s top volleyball player and started The Future Factory in two schools in the Western Cape. Today her sports academy operates in over fifty schools in the province and works with more than 150 000 children.

The list of energized, successful and inspirational female entrepreneurs is nothing short of impressive, and somewhat humbling. There’s no doubt we’re a nation of women driven to succeed and more-than-adequately equipped to innovate in the face of necessity. We need to engage and motivate each other to take initiatives, challenge status quos and innovate products or services born of necessity. Taking the courageous step from employment to entrepreneurship can be breathtakingly audacious but downright rewarding. August is Women’s Month and the challenge put to all aspiring women entrepreneurs is to jump off the plane, throw up the figurative silkworms and believe in your ability to superbly over-achieve.

Women of great worth: From left, Shona McDonald, Linda Olga Nghatsane, Anne Siroky and Lesley-Ann van Selm

Going for gold

It’s unlikely that anyone has entered the world of investment without being encouraged by some over-zealous, self-proclaimed investment guru to purchase gold. The demand for gold is admittedly a global phenomenon, with the price of gold being affected more by sentiment than by changes in annual production. With the annual mine production of gold over the last few years being close to 2 500 tonnes, the uneducated investor would naturally assume a veritable abundance of gold above the surface of the earth. One might be surprised, therefore, to discover that all the gold that has ever been mined in recorded history equates to a cube measuring 20 metres on each side. To put the amount of mined gold into perspective, it’s roughly the size of two Olympic swimming pools. And while on the topic of the Olympics, although the Olympic gold medals in 1912 were made from solid gold, Chad le Clos’ well-deserved medal is a regulated 60 mm in diameter, 30 mm thick and plated in an obligatory 6 grams of gold.

The world’s fascination with gold can be traced back to around 4 000 BC when it’s believed the oldest gold jewellery was used by man. Being a highly prized precious metal in ancient Egypt, the ancient Egyptians saw it fit to line King Tutankhamun’s inner coffin with 110 kilograms of pure gold. Gold is a recurring theme in the Christian Bible, with over 400 hundred references to the precious metal throughout the New and Old Testaments, including specific instructions from God to cover the furniture in the tabernacle with pure gold.

Not confined to ancient Egypt and Israel, it’s worth knowing that gold has been discovered on all of the earth’s continents. In fact, almost all the rocks and soil in the world contain traces of gold, with the earth underneath the ocean’s surface being no exception. The oceans are the greatest single reservoir of gold on the earth’s surface, estimated to contain eight times the amount of gold mined to date. More interestingly, according to data recorded by airship NEAR in 1999, the amount of gold on the asteroid Eros is more than the sum that has ever been mined on earth.

Identified on the periodic table by the symbol ‘Au’, this chemical symbol stems from the Latin word ‘aurum’ which means ‘shining dawn’. As an excellent conductor of heat and electricity, some cars are manufactured using gold for heat dissipation. The inherently pure qualities of gold have made it the darling of the jewellery industry the world over, with India being the earth’s largest consumer of gold – using a massive 27% of the all the world’s gold (followed closely by America and China). Gold doesn’t react with air or water and is unable to rust, making it the near-perfect metal for coins and jewellery – near-perfect because it also happens to be an incredibly soft metal and is often reinforced with copper and silver in the manufacturing process. In fact, gold is so soft and pliable that it can be made into sewing thread, with once ounce of gold creating an impressive 50 miles of gold yarn.

Although the jewellery industry monopolizes a sizeable two-thirds of mined gold, the versatility of this incredible metal has resulted in its increased demand in the fields of industry, dentistry and medicine, with these three industries accounting for 12% of the world’s gold usage. While South Africa has historically been top of the gold mining charts, China has recently become the largest gold mining country in the world. Although no longer the largest supplier of gold, the South African Kruger Rand is still the most widely held gold bullion coin in the world, with over 1 400 tonnes in international circulation. In line with its versatile nature, the gold leaf (in its pure form) is classified as a natural food additive and is regularly used in alcohol drinks such as Goldschlager.

Not to be confined to terrestrial uses, the outside of the US Apollo airship was coated with gold foil to protect the astronauts from radiation. Presently, the helmets worn by astronauts are coated with a thin membrane of gold to protect the astronauts from intense light. With a boiling point of 1 064.34 degrees Celsius, it’s unlikely that gold will succumb to any extra-terrestrial heat encountered by the astronauts. The purity of gold is measured in Carats, with a ‘Carat’ being the unit of mass based on the carob seed used by ancient merchants. The Carat weight of gold can be 10, 12, 14, 18, 22 or 24 – the higher the number, the greater the purity of the metal. Solid gold must have a minimum weight of 10 Carats and pure gold must have a Carat weight of 24.

As a colour, gold is a symbol of wealth and status in every culture, denoting abundance, prosperity, quality and prestige. It is synonymous with all that is perfect and pure. It is the colour of the stars we use to commend our children’s school projects. It is the colour of the children’s hair in Hans Christian Andersen’s fairytales and the colour of our wedding bands. It is the colour of the medals awarded to our top athletes at the Olympic Games, and while Chad’s medal may only be plated with 6 grams of gold, there’s no doubt it feels like solid gold to him.

Top row: Chad le Clos’ gold medal, the asteroid Eros, gold thread. Middle row: an astronaut’s helmet, Goldschlager, Tutenkhamun’s coffin. Last row: Indian jewellery, the Kruger Rand, gold fillings.

The colour of money

The colour green is broadly speaking synonymous with spring-time, young saplings, eco-friendly products, fresh beginnings and the renewal of hope. It signifies the wood element and connotes growth and vitality. It’s the colour of garnets and emeralds, of dense forests, moist young branches and thick damp moss. For the people of China, the much-loved colour green is the hue of their precious jade stone, while for the average consumer in the Western world, we’d be forgiven for assuming that green is the colour of money. Market research, however, indicates that money abounds in all colours and shades of the rainbow and that, as consumers, our reactions and responses to colours significantly influence our purchasing behaviour. Retail customer responses to colour have become high-science in the study of consumer behaviour, as market researchers establish powerful links between the use of colour and the manner in which we make purchasing decisions.

While market researchers have always known that our brains are hot-wired to respond to colour, the extent to which colour influences the way we shop is still being studied and gauged. If we accept the premise that 80% of information reaches our brains via our eyes, it goes without saying that colour helps us to make sense of our surroundings. We’ve long known that cooler colours such as shades of green and blue evoke a sense of peace and calmness, which is why they’re often used in hospital wards and theatres. Blue is also used by large corporates and banks in the wake of evidence that people are more productive in blue rooms.

Hospitals often use blue to calm and relax patients, while big corporates know that blue promotes productivity. When it comes to food, blue is an appetite suppressant.

More in-depth studies involving the use of colour and light have led researchers to the conclusion that colour in the retail environment is far more complex and powerful than we ever imagined. The artificial environments of large retail stores – which generally include bright lights, straight lines and synthetic materials – can cause consumers to feel confused and vulnerable. To counter the stress effects of these harsh environments, retailers have begun using clever combinations of light and colour to create a sense of coherence. For instance, research has shown that when clothing shops used energy-efficient lighting their sales plummeted because the lighting wasn’t strong enough and the clothes appeared a different colour. On the other hand, research is clear that female shoppers prefer a dimly lit lingerie department as they feel more comfortable handling underwear in a darker environment.

Walk into any food retailer and you’ll discover the dominant use of the colours brown, red and green. Why? Because when humans search for food, they learn to avoid toxic colours such as black, blue and purple. Clothing retailers have discovered that while younger generations prefer the energy of bold colours, older people tend to prefer more subtle, refined colour palettes. Fast-food restaurants harness the power of vivid oranges and reds – bold colours that encourage us to eat quickly and leave. And while the colour blue can cause appetite loss, it’s been established that red is an appetite stimulant. More luxurious restaurants use gentler colours that appear more sophisticated and allow us to linger longer.

Fast-food restaurants use red because it stimulates appetite and encourages people to eat quickly and leave.

Green, red and brown are the three favourite colours used to promote food.

Being a bright and vibrant colour, red is able to stimulate shoppers to make bold decisions in the moment. It denotes passion and speed, and is often used by retailers to make an impact. In fact, we now know that the colour red activates the pituitary gland and, as a result, is used by bars and strip clubs to entice people to drink more. Interestingly, red is also an aggressive colour and too much red can cause an increased metabolism and raised blood pressure – which is why red is cleverly used as an accent colour rather than the dominant colour on sale and bargain boards.

Red and orange are used as bold accent colours to promote sales,discounts and bargains.

Conversely, yellow has proven to be the least effective colour to use in a retail stores. Physiologically, yellow is a difficult colour for the human eye to take in and, as a result, can cause fatigue and agitation. The results of numerous psychological studies indicate that people lose their tempers quicker and babies cry more often in yellow rooms. Because yellow is such a difficult colour for the eye to see, it makes it the perfect colour on which to place black text, hence the use of yellow for “caution” signs, crime scene tape and the lowly but oh-so-effective Post-It note.

Yellow is not easily processed by the human eye and is therefore a good background colour for black text.

Although purple is avoided when it comes to food retailing, as the colour of royalty and vast wealth it’s often used to denote luxury when selling lingerie, vehicles and jewellery. It’s the colour of class and sophistication, and is the preferred colour of beauty products and anti-aging serums. It’s close cousin, pink, is a happy, romantic and light-hearted colour and is used ad nauseum to advertise feminine products such as perfumes, lingerie and beauty creams. Fascinatingly, it’s been proven that pink can drain energy, and sports clubs have been known to paint visitors’ locker rooms pink in an attempt to sap the energy of their opponents.

Pink is the epitomy of all that is feminine and is regularly used to advertise lingerie, perfumes and beauty products.

Black is considered sexy, sleek and powerful, and is a favourite colour of electronic stores, high-tech retailers and fast car companies. Naturally, colour trends change over time and have subtle variants throughout the world. Whilst white is considered the absence of colour and a symbol of purity in the Western world, it also happens to be the colour of death in China. Similarly, whereas green has historically been used by retailers to denote products which are fat-free, it’s use has now changed to signify organic produce instead. With the massive international move towards organic, the colour green has become somewhat indomitable. Retailers know that it’s the easiest colour for the human eye to process and that it makes customers relax.

Black denotes all that is sleek, sexy and hi-tech!

The science of combining colour and light to increase the persuasiveness of retailers is massively complicated. Although consumer behaviourial specialists have only begun to understand the magnitude of colour’s influence in the retail environment, they know that every hue in the light spectrum can most certainly influence our purchasing decisions in the moment. As intelligent consumers, we’d do well to acknowledge the powerful use of colour within the retail sector and that, contrary to popular opinion, money is not limited to the colour green.

The great escape

It goes without saying that an economic downturn gives rise to inevitable changes in consumer behaviour, particularly when it comes to the spending habits of the broader consumer market. The mere utterance of the word ‘recession’ invokes images of impoverished widows in breadlines, clutching crumpled coupons. Whilst there’s nothing particularly endearing about forced frugality, it appears that there’s something to be said for human innovation in the face of a financial crisis.

While some tend to face fiscal sobriety with sheer dread, there’s an ever-growing movement of consumers who, intent on embracing the current recession as a glass half full, are successfully revitalizing their lives and careers in a flurry of fresh ideas. Tightening the albeit non-designer belt is no longer considered unthinkable. In fact, it appears that this recession may well be remembered for introducing what some have termed ‘austerity chic’. Gone are the overtly ostentacious displays of wealth and glamour, thankfully to be replaced with tasteful simplicity, a desire for more natural beauty and a broader appreciation that sometimes less really can be more.

One of the more interesting trends in consumer behaviour during times of recession is the need for escapism from their imaginary financial manacles. Feeling tethered by fiscal sobriety, many consumers balk at the thought of literal sobriety as they turn to past-times such as excessive drinking, gambling and a number of more dangerous escapades in their attempts to forget their financial realities. More notably though is an increasingly large group of dexterous consumers who’ve turned to smart-shopping, ‘sell-suming’ and new entrepreunerialism in impressively innovative attempts to cut costs, generate additional income and strengthen their financial positions. These consumers are quite literally getting clever with their money as they consciously choose functionality over frivolity. Not content to be rendered hapless victims of recession, these consumers are redefining brand loyalty as they become more selective about their indulgences and more creative with their money.

And if large retailers think it’s a case of ‘business as usual’, they may need to think again. Recession-hit consumers are now seeking brands that offer an escape from reality, and they’re looking in entirely different places than before. The new, more discerning customer is harder to reach via any single medium as the Internet has quite literally fragmented the customer base through online marketing. Whilst some consumers are consciously cutting back on expenditure, others are being thoroughly intentional about seeking better value for their hard-earned buck.

Although frugality may appear to be standard operating procedure, it’s evident that it now comes hand-in-hand with innovation and a new form of escapism that is somewhat laudable. Shunning luxury restaurants and expensive get-aways, more consumers are regrouping as families and embracing home entertainment as a more affordable and enjoyable form of fellowship. No longer able to justify the costs of overseas travel, consumers are taking to exploring their own countries, embarking on local road-trips and embracing camping (or ‘glamping’) holidays. Dinners at expensive restaurants are being replaced by sunset beach picnics, whilst families are choosing to spend money on communal experiences rather than material purchases. Consumer trends are proving that the term ‘low-cost indulgence’ is not synonymous ‘forgettable experience’ as new and more exciting ways of entertaining, travelling and having fun are continually being defined. Consumers appear to be exerting a larger measure of control over their experiences, leisure activities and entertainment, all of which seems to resonate in the words of Robert Wringham, “When people become dependent upon companies or governments to entertain them, to transport them, to plan their days and to import their goods, they forget what it is to be free, alive and autonomous.”

It certainly appears that this economic downturn has resulted in some commendable consumer behaviour which, while some skeptics may consider it to be a form of escapism, many believe have resulted in a fuller appreciation for experiences rather than material goods, an increase in entrepreneurial innovation and a conscious return to family values. If these are indeed the unintended consequences of the global recession, then it’s evident that it’s not all doom and gloom. Escapism that reinforces innovation, encourages life experiences and values fellowship should be considered somewhat great.

Have a super day!

Sue

Returning to family values as a result of economic recession could be the greatest escape of all.

Don’t stop the magic

With something as immensely powerful as compound interest at the fingertips of every income earner, it’s a wonder that so many South Africans are hopelessly under-invested for retirement. With an abundance of investment vehicles and asset managers to choose from, it’s most certainly not a lack of choice or access that has given rise to the less-than-adequately-invested multitudes. As the unofficial eighth wonder of the world, compound interest provides scientific and consistent evidence that when it comes to investing time is indeed an ever-faithful friend. Whilst it may wreak all manner of havoc on the human body, father time is abundantly generous when it comes to invested money earning compound interest.

The word ‘compound’ in the context of investing literally means to grow on top of oneself, allowing one to earn interest on top of interest. Practically, as your principal investment earns interest, you continue to earn interest on any previously earned interest, with the results becoming fascinatingly exponential over time. Although the effects of compound interest may be sluggish at first, the increasingly exponential power of compound interest at work becomes almost magical to witness. If one considers that time is the greatest ally of compound interest, it becomes trite that a lack of time is the greatest obstacle to true wealth. In fact, understanding the real cost of delaying ones retirement funding is sometimes best depicted numerically. The example below represents the approximate amount a person would need to save in present value terms in order to achieve a post-retirement income of R25 000 per month, assuming a life expectancy of 100 years.

 Begin investing at To retire at age 60 To retire at age 65
Age 25 R6 500 pm R4 167 pm
Age 30 R9 000 pm R6 000 pm
Age 35 R12 500 pm R8 333 pm
Age 40 R17 500 pm R11 667 pm
 
(In the above example we have assumed a consistent investment return of inflation plus 6% per year. In addition, the investment premiums would increase annually at a rate of 6%.)
 

As supremely powerful as compound interest is, its long-term effectiveness remains limited by the inherent inability of humankind to delay gratification. To fully harness the magical power of compound interest one needs to make a long-term commitment to investing without interrupting the process. For many South Africans, moving between employers provides an all-too-tempting opportunity to access ones retirement funding as opposed to preserving the investment. The instant you choose capital withdrawal over capital preservation, you prematurely stop the powerful cycle of compounding and effectively waive your rights to future investment gains.

Although seemingly simple to do, it appears that adopting a hands-off approach to ones long-term investments is frustratingly more difficult than it sounds. Advising an avid investor to do absolutely nothing other than wait is akin to recommending he watches the grass grow. Sitting back and allowing compound interest to work its scientific magic flies in the face of mass investment media which is saturated with advice on market-timing, stock-picking and the hottest shares. Responding emotively to volatile market movements has resulted in many an over-zealous investor interrupting the compounding process and single-handedly destroying his wealth, when all he really had to do was absolutely nothing at all.

As long-term investors preparing for our retirement years, we’ve been gifted with two indomitable tools – time and compound interest. When these two powerful tools are permitted to work together in perfect synergy they have the capacity to almost magically transform our investments into remarkable and lasting wealth. Our advice to those who are serious about their retirement funding is to allow time and compound interest to run their cumulative course, and whatever you do, don’t stop the magic.

Regards

Sue

Given time, and compound interest, imagine the possibilities!

Too good to be true

Think Bernard Madoff, Charles Ponzi and J. Arthur Brown and you’ll no doubt think fraudsters, white collar con-artists and investment scams. Through his Ponzi-styled investment scheme, Madoff managed to swindle over $65 billion from literally thousands of well-meaning investors over a remarkable period of thirty years. Having turned his wealth management business into a Ponzi-shaped investment sham, he set about using age-old scam artist techniques to defraud would-be investors of their hard-earned money, pulling off the largest investment fraud the United States has ever seen. While Madoff adjusts to the reality of spending the rest of his life in a dark and lonely place, one can’t help but wonder about the hapless victims of his atrocious crimes. Although one would be forgiven for thinking that the victims of investment fraud are less financially astute and somewhat lesser educated than the average investor, you’d be entirely wrong. Just ask Kevin Bacon and Steven Spielberg.

Whilst Spielberg and Bacon suffered financial losses at the hands of Madoff’s deceit, they’re not the only high profile victims of fraudulent schemes. Zsa Zsa Gabor, Eric Roth, John McEnroe, Robert de Niro and Uma Thurman are just a few of the famous people who’d most certainly like to forget their experiences of being duped by clever con-artists. And while many believe that the Bernie-Madoff-type scam artists of this world are academically gifted, the reality is that they’re just better students of human behaviour and habits. Rather than prey on the financially illiterate or those with less-than-average intelligence, investment scamsters ply their deceitful trade amongst a surprisingly impressive profile of investor.

Research shows that the average victim of fraudulent investment scams is an optimistic, married man in his latter 50s who has a higher-than-average knowledge of financial matters and a deep confidence in his own judgement. Poignantly, these victims also have a deep-seated belief that investments scams are atrocities that only happen to others. More humorously, research shows that women tend to fall victim to investment scams less often because they ask too many questions, proving there’s nothing quite like an over-curious, over-cautious, ever-questioning female to throw a smooth-talking scamster off his slippery sales tack.

With a superfluity of investment scams ranging from winning the Spanish lottery to selling fictitious plots of land Masterbond-style, it’s the Pyramid and Ponzi schemes that are the overwhelming masters of entrapment. In a Ponzi scheme, the central fraudster collects money from new investors and uses the money to pay purported returns to early-stage investors, rather than actually investing the money. This type of scheme requires a steady stream of incoming cash in order to stay afloat. Unsurprisingly, the Ponzi-type scheme tends to collapse when the fraudster can no longer attract new investors, or when too many investors try to exit the scheme.

A Pyramid scheme, on the other hand, operates on a business model which involves promising participants payment or services, primarily for enrolling other people into the scheme, rather than supplying any real investment, product or service to the public. Like the Ponzi scheme, it is a non-sustainable business model that is destined to collapse because it is simply impossible to enroll the number of participants that the model relies on. Most Pyramid schemes run along the concept of eight participants, each tasked with ‘recruiting’ an additional eight participants to form the next rung of the Pyramid. A cursory glance of the numbers should be enough to cast doubt on the viability of any Pyramid scheme:

Stage     Participants    

1                        8     (Where each of the 8 participants must recruit 8 additional people into the scheme)

2                      64     (Where each of the 64 participants must recruit 8 additional people into the scheme, and so on)

3                     512

4                   4 096

5                   32 768

6                  262 144

7                 2 097 152

8                16 777 216        (One third of South Africa’s population)

9               134 217 728

10           1 073 741 824   (More than three times America’s population)

11           8 589 934 592   (More than the total number of people in the world)

The exponential nature of the business model is the very basis for its non-sustainability and even the most basic mathematical calculation will expose this fundamental flaw. The reality, however, is that these schemes are packaged as highly sophisticated multi-level marketing businesses and touted to unsuspecting investors who neither question their credibility nor investigate the truth behind their sales pitches. Blinded by promises of lofty inflation rates and guaranteed double-digit returns, many investors jump at the opportunity to make a quick buck rather than pay attention to the alarm bells that should be tolling somewhat loudly.

Besides for promises of unnaturally high returns, investment scamsters come armed with a quiver full of unethical marketing tactics. Guilt-framed degrees and diplomas together with a list of unpronounceable credentials? Check them out. Trying to convince you to invest by assuring you that your friends, community or Church members are invested? Don’t be so sure. This is a deceptive tactic called social consensus which tricks you into believing that everyone’s doing it so it must be legitimate. A once-in-a-lifetime opportunity but you have to take advantage of it right now? No ways. There are few deals that are so time-sensitive that you aren’t permitted sufficient time to do your own investigations and obtain a second opinion. Guaranteed investment returns of impressive proportions? Be suspect of anyone who guarantees that an investment will perform in a certain way. All investments carry some degree of risk.

Genuine long-term wealth is created by time in the legitimate investment markets and by regularly reviewing your investment plan to make sure you’re achieving the appropriate investment returns. There’s absolutely no doubt that unscrupulous investment scamsters will always abound, especially in times of economic down-turn. Rather than adopt an ‘it’ll never happen to me’ approach to investment scams, our advice is to stay on guard, ask questions, check credentials and if you think it sounds too good to be true, it probably is.

Invest wisely!

Sue

Who would’ve guessed? Kevin Bacon, Zsa Zsa Gabor and Robert de Niro are all victimes of investment scams.

The ‘me’ generation

Whoever labeled Baby Boomers the ‘Me Generation’ back in the 1970s got it hopelessly wrong. In answer to the question ‘Will the real ‘Me Generation’ please stand up?’, it’s Generation Y who jumped to their collective cyber-feet and grabbed the crown. The Baby Boomers might have appeared momentarily self-absorbed, but it’s this generation of me-me-me’s that perfected the art of inner-healing, self-searching, me-time and finding oneself.

If there ever was a generational gap, the divide between the Baby Boomers and Generation Y (otherwise known as the Millennials) is nothing short of a hopelessly broad crevasse of Bear-Grylsian proportions. Distinctively, Generation Y is the first generation to have grown up with DSTV, the Internet, cell phones and gaming. Whereas the Baby Boomers watched television as a form of passive entertainment, Generation Y regards television as an interactive, engaging experience. Think Survivor, The Kardashians, Idols and Britain’s Got Talent, and you’ll soon appreciate that the Millennials don’t watch television – they participate in the show using all five senses – together with an impressive array of digitally-linked appliances. Shaped by Mandela’s release, September 11 and the Iraqi War (which they watched live from the comfort of their sitting rooms) this generation is perfectly comfortable with the concept of globalisation. In fact, with cyber-friends the world over, this is the most multi-cultural generation that ever lived.

They’re also the busiest. And if you don’t believe them, just ask. Their entire lives are meticulously mapped and superbly synchronized via a network of high-cost gadgets and a glut of social media applications that make Outlook appear positively Victorian. It’s no wonder that the average Millennial suffers from a comparatively shorter attention span which overflows, somewhat detrimentally, into their work life. Along with their diminished attention spans and a high propensity for chronic boredom, research shows that members of Generation Y have shorter career perspectives, with a tendency to move between jobs at a somewhat rapid rate. Whilst their desire for diversity can be applauded, it appears that Millennials tend to think little of preserving any retirement savings.

While Generation Y might be technologically savvy, it appears that they’re less financially astute than their career-junkie parents. In fact, research shows that Generation Y is destined to become the first generation in history that is financially less secure than their parents. Somewhat over-indulged by their Baby Boomer parents, Generation Y was raised with the world quite literally at their ever-texting fingertips. With 24 by 7 access to on-line loans and unjustifiable amounts of credit, it’s little wonder that a quarter of Generation Y has more debt than savings. Permanent access to credit has given rise to a ‘buy-it-now-pay-for-it-later’ mentality and a sadly diminished appreciation for the benefits of delayed gratification. Seemingly, their need for instant pleasure can fluctuate between mild impatience to the indignant behaviour demonstrated by young Veruca Salt in Charlie and the Chocolate Factory when she sang, “I want the works, I want the whole works, presents and prizes and sweets and surprises of all shapes and sizes. And now, don’t care how, I want it now!

Having previously explored the concept of delayed gratification, specifically within the younger generation (see “I want it NOW”), it’s considered trite psychology that the art of delaying gratification is a common denominator in the accumulation of genuine wealth. The spending habits of Generation Y reveal a different story, however, with this generation currently trending as the fastest growing segment of luxury goods and services. Coupled with huge student loans, credit card debt and an economic recession, it’s altogether surprising that Generation Y continues to make luxury purchases a priority. The fact that the Millennials consider smart phones and iPads to be essential items as opposed to luxury purchases only serves to exacerbate the generational divide. They’re the least likely of all generations to be covered by medical aid, they recoil from preserving retirement savings and it’s believed that they’ll outspend the Baby Boomers by 2017. As a generation, they display more narcissistic tendencies than any other previous generation, having invented the ‘gap year’, the must-have ‘me time’ and the all essential ‘life coach”.

Innovators of communication and masters of information, Generation Y has everything it needs to achieve real and lasting wealth. With an indescribable abundance of information, research, communication and access, it’s sadly ironic that their inability to delay gratification may well prove to be the Achilles Heel in their quest for the independence they hold so dear.

Have a super evening!

Sue

Never having learnt the art of delayed gratification, Veruca Salt (from Charlie and the Chocolate Factory) wants is ALL and she wants it NOW!!!

It’s a question of time

One would think that, with over 75 years of reliable stock market data, there would be fewer investors out there hell-bent on trying to hone the art of timing stock markets and more long-term investors adopting the tried and tested buy-and-hold strategy. The well-documented ability of greed, fear and anxiety to wreak all manner of havoc on even the most cautious investor’s portfolio is nothing short of phenomenal. Simply put, when investment decisions to exit and re-enter the markets are driven by human emotions, the results are more often than not sheer disappointment and dismal financial loss. There’s a plethora of incredibly sound reasons why it’s time in the market and not timing the markets that creates real wealth. Let’s examine them.

Trying to time the stock markets is not altogether unlike jumping shopping aisles to find the shortest queue – only to get stuck at the till with the slowest teller whose scanning machine packs up just as you reach the front of the queue. The reality of investment market performance shows that between 80% and 90% of all the returns realized on the stock exchange occur between 2% and 7% of the time. This means if you’re out of the market when stocks start to perform, your portfolio is destined for under-performance. In fact, Nobel laureate William Sharpe’s research found that market timers must be right an incredible 82% of the time just to match the returns realized by buy-and-hold investors.

When considering some of the not-so-conventional methods used by money-hungry market timers to predict market movements, it’s a wonder that so many highly educated and intelligent people still ascribe to this method of creating wealth. Investment gurus such as Warren Buffett, Peter Lunch, Walter Schloss and Shelby Davis have long touted the investment virtues of the buy-and-hold strategy, whereas one would be hard-pressed to find successful market-timers with any worthy investment track-record. Far from using sound financial data, market timers succumb to relying on weather patterns, social science research, historical data, economic theory and an abundance of other not-so-conventional methods in their attempt to create wealth quickly. It’s long being accepted, however, that investment markets are too dynamic and complex to predict with any reliable consistency and that sticking with a long-term investment strategy, whilst reviewing your portfolio regularly, is the most lucrative investment approach.

Three quarters of a century’s worth of data shows that one of the biggest risks of timing the market is potentially missing the markets best performing cycles. And with investment markets achieving most of its gains in short bursts, missing the market highs whilst trying to time the market is relatively easy to do. Frighteningly, if you missed the 90 best-performing days of the stock market from 1963 to 2004 (a period of 41 years) your average return would have dropped from 11% (on a buy-and-hold strategy) to 3%. In fact, two-thirds of the markets’ gain during these four decades happened in fewer than 1% of its trading days, which certainly doesn’t leave much room for error.

Let’s have a look at an example of the effects of timing the market. Columns A, B and C represent the growth of a $1 000 investment beginning in 1981, 1991 and 2001, and ending on 31 December 2010. Although it is trite to say that past market performance cannot guarantee future results, missing the top 20 trading months in the 30-year investment period could have cost you $17 648 in potential earnings on a $1 000 investment made in 1991.

Driven by fear and greed, too many investors pull their money out of the stock markets when share prices seem poised for a protracted fall in the hopes of reinvesting when prospects improve. The inherent problems in this approach are that (a) timing remains a gamble and (b) there’s a massive cost associated with trying. By adopting and sticking with a buy-and-hold investment strategy investors can take advantage of the power of compounding, or the potential of invested money to make more money. It’s for no small reason that Albert Einstein said that “compound interest is the eighth wonder of the world. He who understands it, earns it. He who doesn’t, pays it.”

Whilst our advice is, and always has been, to adopt a long-term investment strategy and to remain invested regardless of market movements and volatility, we also believe that reviewing your investment portfolio regularly is essential. Making sure that your portfolio is correctly balanced to achieve your financial goals is part of a sound financial planning process. Moving in and out of the markets makes a mockery of any attempt to regularly review your portfolio, and the result will make rebalancing your investments near impossible. Whilst Evita Peron might have considered time to be her worst enemy, when it comes to investing, time is without a doubt your greatest friend and most useful ally. Rather than succumbing to the knee-jerk reactions of fear-driven investing, long-term investors should recalibrate their thinking, disengage their emotions and accept that they’re in it for the long haul. After all, you’ve got to be in it to win it.

While Evita Peron regarded time as her enemy, buy-and-hold investors know that time can be their greatest ally.

Keeping up appearances

This generation will be remembered for many things and will, in all likelihood, be the recipient of many generational nicknames, but in the context of money and finances the name “microwave mentality” fits this generation like a good pair of Levi’s. Raised by the ambitious Baby Boomers, Generation X’ers and the soon-to-be-spending-big-time Millennials have seemingly redefined the race to ‘keep up with the Joneses’. While their parents may have entered the somewhat formidable race to keep up their materialist appearances, this generation of credit crunchers is no longer happy with just keeping up. Conspicuous consumption is now all about winning the race and making sure the Joneses are left chewing dust in their three year old Audi Q5 which is, by the way, so yesterday.

The intrinsic sadness of the race to beat the Joneses is that it results in too many people spending money they don’t have buying things they don’t need to impress people they don’t like. The irony is too glaringly poignant to avoid. Rather than spending their hard-earned money on experiences which make them truly happy, their money is madly misdirected in their irrational quest for material one-up-manship. Driven by fear of losing the ill-fated race as well as envy of others’ flashy possessions, too many people exist from hand-to-mouth on the treadmill of what has now been termed ‘affluenza’ – the highly contagious human pursuit of money, wealth and material possessions. Sadly, what most competitors in the rat race fail to realise is that the race is not so much about acquiring material possession as it is about seeing who can become the most indebted with the least amount of retirement savings over the shortest period of time.

And if you think that this money mayhem is being driven from the top down, think again. The tweens and teens of the rat-racers are as much to blame for this spending frenzy as their overly-indulgent parents. The madness that some parents succumb to in order to address their kids’ demands for more, better, bigger and faster is borderline ridiculous, and it’s no wonder that the world is bleating about the cost of living. True to the nature of the ‘microwave mentality’, these kids want it all and they want it now. Not only is keeping up with the Joneses an expensive pasttime, it comes loaded with a plethora of psychological maladies that are hugely detrimental to the human psyche and which will persist long after the money is gone. Research is abundantly clear that, faced with incessant pressure to acquire more material goods and services, humans are bound to be afflicted by all or some of the following:

  • An inability to delay gratification and tolerate frustration
  • An ongoing difficulty to commit to anything that requires effort
  • A false sense of entitlement
  • A sense that approval is dependent on material possessions and social standing rather than on personal values
  • Difficulty believing that people like them for who they are, which in turn leads to an inability to place trust in friendships
  • Low self-esteem, diminished self-worth and lack of confidence
  • A pre-occupation with the acquisition of material goods
  • A decreased sense of responsibility and purpose

Human psychology in the realm of finance is nothing short of fascinating, especially when considering the results of a recent survey in Britain. When interviewing a group of 10 000 employed adults between the ages of 25 and 45, the overwhelming majority of candidates admitted that money only made them happy if they had more than their neighbours. In other words, the ability of money to make a person happy is directly related to how much a person has in relation to the rest of society. In contrast to these findings, research has also proven that most genuinely wealthy people achieved wealth by consistently living below their means. The maths is so basic it’s almost difficult to believe that needed to research it! Simply put, in order to achieve wealth, you need to spend less than you earn and save the difference.

The inherent problem with ‘affluenza’ is that it trades on two of the most dangerous human emotions in the realm of finance – fear and greed. Over and above the havoc that these two emotions can wreak in the investment markets, fear and greed are the essential ingredients that feed the human desire to keep up appearances and out-spend the Joneses. It’s fear and greed that cause humans to ogle the belongings of their neighbours and stoke the ambers of jealousy, as opposed to observing the homeless man and giving thanks for all that they have. Those afflicted by ‘affluenza’ are unable to look at people who live modestly and consider that perhaps they’re directing their surplus income towards a better and more secure retirement. Enter the ‘prosperity paradox’ – that in trying to keep up the appearance of wealth many people are in fact destroying any prospect of achieving financial freedom of any sort.

The Joneses, the media and our western culture will forever try and seduce us to surrender our values and betray what is most meaningful to us. Overcoming status envy is as simple as stepping off the treadmill. Establish your purpose in life by identifying what it is you love and value most, and then make your money work for you by channeling it towards your God-given purpose. When you find yourself doing what you love, honouring your value system and experiencing genuine fulfillment, it won’t matter that you’re embracing true happiness in last year’s jeans. Or in the words of the inimitable Dr Seuss, “Be who you are and say what you feel because those who mind don’t matter and those who matter don’t mind.”

Wishing you a wonderful Wednesday!

Sue

Hyacinth is the blue-print for keeping up appearances!

On an impulse

If an impulse purchase is defined as “anything that you didn’t intend buying when you walked into the shop”, then pretty much most of what I buy can be classified as an impulse purchase. Let’s get real – our lives are hectic and, whilst the theory behind it is great, one very rarely gets time to sit down and draw up a proper shopping list. Between working all day, playing taxi to 3 super-active boys, cooking dinner each night, doing homework, finding time to exercise and spending time with the family doesn’t leave a  whole lot of time to draw up shopping lists. As most of you can relate to, my regular visit to Woolworths or Pick ‘n Pay looks something more like a trolley dash than a planned shopping expedition. Whilst yanking my trolley (and I always seem to pick the one that veers randomly off to the left!) up and down the aisles, I tend to remember a whole array of items that I completely forgot I needed. The pack of multi-coloured cardboard needed for that school project, the bottle of mint jelly for tonight’s roast lamb, the bunch of flowers for a sick friend, the blue t-shirts that the kids need for  tomorrow’s sports day, and so the list of things that you didn’t know you needed goes. Sound familiar? Ofcourse it does. And the retailers know it, too. Which is why they employ a whole host of tactics that are designed to make us spend more (and unnecessary!)money during our frantic shopping trips.

The truth is that retailers have been cashing in on impulse buying for decades. They employ trained purchasing consultants who study the human psychology of spending, and then put mechanisms in place to ensure that (a) their shops are optimally designed, (b) their products are displayed in the right places and (c) that you are cleverly led through the shop so that all your ‘impulse buying’ mechanisms are on high alert. Have you ever reached for a packet of chips and been surprised to find that there’s a display of chocolates and 2 litre Cokes right next to the chips? Fancy that – exactly what you needed! Cooldrink and chocolates to go with your chips! That’s no coincidence – it’s a well thought out marketing strategy called grouping. Grouping is where retailers group a number of related items together that help to trigger impulse needs. For example, when you’re shopping for braai meat you shouldn’t be surprised to find marinade, braai salt, charcoal, blitz, gas firelighters, cooldrinks, paper plates and paper serviettes well within your reach.

Another tactic employed by retailers is the clever tactic of contrast – and I bet we’ve all fallen for this one! In order to make one product look attractive, retailers often place a similar (but more expensive) item right next to the cheaper item. The presence of the more expensive item makes the consumer feel that the cheaper item offers real value for money. By purchasing the cheaper item you are made to feel as though you are making a rational and logical choice, and not an impulsive one. Clever strategy.

Retailers regularly use the exclusivity tactic – especially when marketing to those people who like to keep up with the Joneses.  By making it clear that there is only very limited stock or that only a certain number of these items have been produced, the consumer is led to feel that he is special for having made this near-exclusive purchase. Once again, this tactic is designed to lead the consumer to believe this his purchase was NOT impulsive, but was a thought-out, rational purchase.

Ever dashed into Woolworths and headed straight for aisle number 2 to quickly pick up some rolls for lunch – only to find that the rolls are not longer displayed in aisle number 2? That’s not the shop simply trying to irritate you. That’s a cleverly designed tactic called organisation where retailers deliberately mix up their products so that consumers can’t find them. They know that, in your hunt for the bread rolls, you are bound to pick up a number of other items that you never knew you needed. Yet again, this tactic has been developed to trigger those impulse shopping neurons.

Imposing time limits on the sale of certain products is another trick used by retailers to trigger impulse shopping. Very often products are marked down to a special rate for only a certain period of time. This tactic leads the consumer to believe that, whilst he may not necessarily need the product, it would be stupid of him not to purchase it at such a good price.

Ever wondered why the sweet aisle near the checkout points (point of sale marketing) are waist-heigh? Well, they might be waist-heigh to you but they’re at eye-level to your child. That’s called positioning - putting the product at exactly the right place for the targeted consumer. Ever noticed how coffee and tea is displayed at eye-level to an adult, but Milo, hot chocolate and Nesquik are displayed at eye-level to a child. It all makes perfect sense!

Retailers also know that one of the key emotions that prevent consumers from making a purchase is guilt. In order to counter buyers’ guilt and remorse, retailers are pretty adept at highlighting the non-economic rewards of buying the product. It’s Mother’s Day and, if you really love your Mother, you’ll buy this gift and spoil her. The retailer is cleverly playing on your emotions by forcing the rational assumption that your love for your Mother should naturally outweigh any guilt that you feel at making the purchase. In order to further alleviate any guilt that you may still feel, the retailer will also go out of its way to offer you credit and a fantastic return policy. Which means that the consumer is receiving a triple marketing whammy: (i) they’re being made to feel guilty if they don’t spoil their Mother, (ii) they’re being offered credit to make the purchase (which means that not having cash is no excuse!) and (iii) their guilt is further alleviated because if your Mom doesn’t like the present, she can just bring it back, right?

The reality, however, is that retailers aren’t going the change or abandon their advertising and marketing tactics out of sympathy for the impulse shopper. In fact, they’re going to spend more money and do more research on how to get you and me to spend more money when we enter their stores. The only way that we’re going to escape the impulse shopping trap is to change our behaviour by being more vigilant and informed when entering a store. Take a look around next time you go shopping. Try to recognise the marketing “traps” before you fall for them. Whilst it’s not always practical to draw up a shopping list and stick to it, be aware of the possible pitfalls. Decide what you’re going to buy for Mom and how much you’re prepared to spend before you enter the store. That way you should avoid being entrapped by the impressive Mother’s Day display and lenient returns policy.

Whilst many people laugh off their impulse buying as a guilty pleasure or a charming personality trait, the reality is that many families suffer as a result of excessive impulse spending. Now, I’m certainly not preaching that we shouldn’t be allowed our luxuries and our indulgences. Ofcourse you are! Just make sure you’ve included “luxury spending” into your budget so you know how much you can indulge. I’d like to encourage you to think seriously about your spending habits. After you’ve been shopping, take out your slip and go through it carefully. Try and identify which items were purchased “unnecessarily” and as a result of clever marketing tactics. Make a mental note and try avoid that trap in the future. Another tip is to pay for your purchases with cash. When you are carrying a limited amount of cash in your wallet you are more likely to control your purchases than if you use your credit card.

My attitude towards shopping is really a matter of ‘forewarned is forearmed’. We don’t all have the time to prepare meticulous shopping lists and precise budgets, but we can equip ourselves with enough knowledge to avoid being taken advantage of as consumers. Yes, we all have needs, desires and longings – and these are exactly the emotions that retailers are trying to trigger and tease when we enter their stores. My advice is to recognise their marketing tactics for what they are. Acknowledge the emotions they are trying to trigger. Remain rational and logical about your purchases. Focus on your greater financial goals – a vehicle upgrade, a weekend away with the family, your child’s upcoming sports tour. Make a conscious decision not to be consumed by the attractive non-economic rewards that are being promised in order to counter your guilt. Taking control of your financial future begins with taking control over every single purchase. In every sense of the word, it pays to be a conscious and clever-thinking consumer.

Have a blessed weekend and a fantastic Mother’s Day!

Sue

Decide now what you’re going to buy Mom for Mother’s Day so that you don’t fall victim to clever in-store marketing tactics!

How much is enough?

Obviously, a significant part of our role as financial planners is to ensure that each of our clients has enough money invested to achieve their financial goals. We carefully plan our clients’ investments to ensure that their children can go to university, they can afford the much-needed vehicle upgrade, they can pay for their daughter’s wedding, they have enough money to last them throughout their retirement and that they can leave a legacy for their loved ones. While many people believe that financial planning is hugely complicated (and sometimes it is!), we’ve found that the emotions, fears, anxieties and unhappiness involved in financial planning can be far more complicated than any financial formula. When a client is focused merely on making money to reach a set of materialistic goals, the process of financial planning is generally littered with episodes of happiness, misery, despair, euphoria and a plethora of other complex emotions. On the other hand, when the client shifts his focus to planning for a lifestyle that he would find satisfying, then financial planning becomes incredibly rewarding, less stressful (for both the client and the planner) and actually a thoroughly enjoyable experience. Why? Because after many, many years of research, we now know that money does not make people happy. Which means that making lots of money through clever investing is not going to make you happy, no matter how much money you make! Don’t believe me? Then read on.

How’s this for interesting? Research was recently conducted in America on whether or not people felt ‘rich’ or ‘wealthy’. The results of the study showed that 4 out of 10 Americans did not feel rich. When they surveyed a group of millionaires, 42% of the millionaires interviewed did not consider themselves wealthy. Why is this? Probably because, as humans, we tend to measure ourselves in relation to others. We measure looks in relation to what other people look like. We measure our height in relation to how tall or short other people are. We measure intelligence on a scale and in relation to the intelligence of others. Similarly, we measure our wealth in relation to others. Research shows that people tend to put more weight on the relativity of their income to others rather than on the absolute value of their income. The result is that we always feel as though we are never earning enough. But how much is enough?

In terms of having ‘enough’ money, it’s been suggested by many experts that a level of income sufficient to meet one’s basic human needs, keep one out of significant debt (and the associated stress) and save for retirement is considered sufficient. Anything that one earns above these basic needs is considered ‘more than enough’. This extra income can be considered ‘lifestyle’ income – money that you can use to enhance your lifestyle, follow your dreams or finance additional goals. Which is where a lot of problems begin. As humans, it is natural for us to set financial goals. Once we put a plan in place to achieve a financial goal (for example, a new car), we begin working hard to achieve that car. We compare our current car to the vehicles that our friends and family drive, and consider ourselves to fall short of the mark. Once we’ve purchased our new car, we’re likely to set new financial goals – perhaps renovations to the home. Once again, we compare our home with those of friends and family, and we believe that our home doesn’t quite compare with the homes of others. And so the cycle continues….we compare what we have to others, set new financial goals, work hard to achieve them – and every time this happens our criteria for happiness changes!

Now, I’m not for one minute suggesting that we shouldn’t have financial goals and dreams. You very definitely should. I’m suggesting that you shouldn’t attach happiness to a financial goal. In fact, your happiness and your financial goals should be kept completely separate. If you’re earning more than you spend, are relatively debt-free and are saving for your retirement, then you’ve got enough. Sure, there’s a whole list of things you still want to achieve financially – the new car, the overseas holiday, the new camera – but those purchases are not going to make you happy. They’re going to enhance your lifestyle to a limited extent. In fact, when asked to rate what makes people happy, research has shown that money comes somewhere down the list after family, marriage, friends, health, social relations, community and faith.

Here’s more food for thought. Psychological research has shown that money can enhance your lifestyle to a greater extent if you use it to purchase experiences rather than material possessions. So, spending money on theatre tickets and a meal at your favourite restaurant is going to boost your mood more than if you used that money to purchase a material object. The reason for this is that the meal and theatre will satisfy a basic human need for social connectedness and vitality. The experience of going to the theatre and eating dinner provides you with experiential memory capital that long outlasts the memory of a new purchase. It’s been proven that the human mind gets bored with material purchases, but that a happy memory will provide enjoyment for many, many years (sometimes even a life-time). I love this!

Simply put, our advice is to list what makes you truly happy – and try and confine this list to experiences. Yes, money can help you pay for certain experiences, it can give you freedom to pursue your passions, and it can give you time with friends and family. But it’s not going to give you friends and family! If you enjoy good health, allow that to be a source of happiness to you. Celebrate your health. And, yes, you can even spend some money improving your health! Separating happiness from your financial goals allows you to approach lifestyle financial planning in the right way. In our years of counselling clients on lifestyle and finance, our top 5 findings on happiness and wealth go something like this:

  1. People who are materialistic are generally less happy than those people who seek happiness through experiences. If you constantly measure your happiness in terms of your possessions and assets, you’re unlikely to ever be truly happy. Our clients who build their happiness around relationships, experiences and spiritual fulfillment are without a doubt happier, more content and more satisfied with their lives.
  2. Being realistic about what you want (or can) achieve financially will relieve you of additional stress and anxiety. Don’t compare your possessions with those of anyone else. Have financial goals based on what you really want, and not what you society thinks you need. Trying to keep up in today’s consumerist society is only going to make you feel inadequate, and less happy.
  3. Focus on engaging in positive experiences and creating happy memories. The happy memories will continue to provide you with enjoyment long after any material object can.
  4. Don’t oversave! Sure, consult with your financial planner and save enough for retirement, but don’t put away all your spare money. Not having any money to enjoy right now will only make you resentful.
  5. Acknowledge that true wealth isn’t about money.

I have to admit that I’m a curious fan of both Bill Gates and Warren Buffett, not least because of The Giving Pledge that they launched in July 2010. The pledge was started by Bill Gates as a challenge to America’s wealthiest men and women to give at least half of their fortunes away. What I find incredulous is that within 6 weeks of announcing the pledge, Buffett and Gates had managed to secure the fortunes of 40 American billionaires. Why is it that 40 of America’s most intelligent and wealthy individuals willingly donated at least 50% of their fortunes to charity in a mere heartbeat? This question is easier to answer that you think. Because, through experience, they’ve learnt that money doesn’t buy happiness. That giving is far more enjoyable that taking. And that the real measure of a man’s wealth is how much he’d be worth if he had no money at all.

Stay blessed!

Sue

These billionaires know that money can’t make them happy.

Passing the torch

Handing a family business from one generation to the next comes with its own unique set of succession problems, all of which have been well researched and documented. In fact, family-owned businesses – particularly successful ones – decidedly pique the interest of greater society, not least because they conjure images of famous family dynasties, greedy in-laws, money-hungry grandchildren with entitlement issues and bored housewives unashamedly milking company loan accounts to finance their extravagant lifestyles. While this may sound wildly Hollywood’ish, it’s not altogether uncommon that family-owned and run businesses suffer at the hands of the second and third generation owners.

Having examined the statistics in last week’s column (“Dropping the baton”), it should be cause for economic concern that only 13% of family-owned businesses survive with a third generation owner at its familial helm. Having determined that third generation failure can be somewhat exacerbated by the neglect of the founding owner to implement effective succession planning, we’d do well to examine the behaviour of the third generation and how it can unwittingly contribute to the downfall of the business. Let’s have a closer look:

Entitlement: One of the most damaging characteristics demonstrated by third generation owners comes in the form of personal entitlement. Taking over the reins of a business as though it is ones indisputable birthright breeds discontent, disrespect and understandable resentment – particularly in the hearts and minds of longstanding and loyal employees of the company. It’s a widely accepted psychological truism that people tend to value less those things which were obtained for free. Being gifted the family business without having ‘done your time’ getting your hands dirty in the mucky engine room of the business is not a winning recipe for future success.

Laziness: Whilst second generation owners may have witnessed first-hand their parents burning the candle at both ends in their passionate attempt to build their business, it’s seldom that the third generation are exposed to the initial drudgery of the founding owners. In fact, the words of Gail Petronis sum up this phenomenon quite succinctly: “In a family business, it’s the third generation that presents the big problems. The first generation founds the company and has the drive and the dedication to move it forward. The second generation rides that wave. The third generation wants to do their own thing. They’ve seen Broadway; they’ve had all the advantages.” And that’s just it. Born too late to witness the merciless hard work of the founding fathers, the third generation instead observed them reaping the rewards of their labour. It’s no wonder that so many third generation owners believe that ‘golf’ is another term for ‘hard work’, believing it’s their right to play endless rounds of golf like it’s nobody’s business. Little do they know that soon it won’t be anybody’s business.

Passion: It’s no secret that most entrepreneurs who achieve success do so because they are driven by an insatiable and voracious passion to avoid failure at all costs. While this passion and vigour are most likely shared with the second generation owners who no doubt work in close proximity with the founding visionary, the chances are that this initial driving passion will never transmit further than that. Assuming control of a successful business without a full understanding of the passion that fuels its very existence translates into empty, uninspired leadership.

Resources & knowledge: All too many times when the founding owner leaves the business he leaves behind a massive knowledge void that can’t be filled, no matter how many MBAs one throws at the gaping hole. While there naturally exists a duty on the owner to pass on his knowledge, it’s essential that the next generation takes responsibility for his knowledge acquisition. If the next generation intends taking control of the family business as though it is his right, he should equip himself with sufficient knowledge to perform the job as though it were his duty. Quid pro quo.

Respect: With any longstanding business comes a colourful history of employees, individuals, clients, service providers, mentors and erstwhile benefactors who contributed to the present-day success of the company. Without a complete understanding of the contribution that each individual made along the road to success, many third generation leaders are likely to encounter business disaster – not because of their lack of vision, but because they fail to render due respect to the collection of men and women who made it all possible in the first place. 

Although the term ‘business succession planning’ sounds enormously complicated – and sometimes it is – our experience shows that there are a number of golden rules which, if followed, can greatly increase the chances of a business thriving as the generational torch is passed on. As a business moves from first to second generation, inevitably the number of members within the family structure increases. With more ‘chiefs’ and fewer ‘Indians’ looking for a prime position and their share of power, the management structure of the business becomes a priority. Putting an effective management structure in place to drive the business forward is absolutely essential. What’s even more important, however, is ensuring the management structure is designed solely to meet the needs of the business and not to accommodate the ever-growing extended family.

Secondly, as the business moves from small family business to larger (extended) family business, the issue of accountability becomes tantamount. Whilst previously the company board may have been made up of family and friends, an effective and accountable board consisting of qualified, educated and experienced professionals needs to be assembled. Whereas in the past ‘accountability’ may have taken the form of family discussions over the dinner table, true fiduciary accountability and responsibility needs to be implemented and enforced unapologetically.

As the third golden rule for successful succession planning, the company needs to ensure performance reviews of all its employees, managers, senior managers and directors – without exception. Familial ties to the founding owners of a business should not exempt anyone from having their individual performance rated, reviewed and rewarded.

Fourthly, if the business intends employing the skills of its family members, it should focus on doing just that. Rather than assume that the business reins will automatically be handed over to the next generation, the business should start identifying the skills set of each individual to see if and where he fits into the organisation. Instead of creating positions for family members, companies should be encouraging family members to up-skill themselves to a point where they adequately qualify for already established positions within the business.

And lastly, early and ongoing communication between the first and third generation has proven to be a powerful tool in bridging the chasm that currently exists between so many passionate, pioneering business founders and their somewhat lesser motivated grandchildren. Rather than rely on the second generation to fulfil the job of torch-bearer, first generation entrepreneurs are encouraged to take personal responsibility for igniting the flame of passion in the hearts of their grandchildren. The mammoth task of ensuring the future survival of the family business then becomes less about passing the torch and more about fanning the flames of an already burning desire within the hearts of the third generation to succeed.

Have a blessed long weekend!

Regards

Sue

Gareth Ackerman has been featured on the international list of the top 50 leading family-led companies released by Campden FB/Ernst & Young in March 2012.

Dropping the baton

It never ceases to fascinate me that so many entrepreneurs who have literally invested their hearts and souls into forming, growing and running immensely successful businesses, fail to take that one small but-oh-so-vital step of developing a workable succession plan. It’s estimated that somewhere between 65% and 80% of all businesses are family-owned and, given that company records are literally littered with stories of failed family businesses and vicious inter-generational disputes, logic would reason that family-owned businesses are more desperate candidates for succession plans than their not-so-nepotistic counterparts. If those who cannot remember the past are genuinely doomed to repeat it, owners of family businesses would do well to examine the histories of companies that have been passed through the generations to understand why it is that so many second and third generation businesses fall flat on their familial backs.

The survival statistics of family-owned businesses are somewhat frightening – with an estimated 30% of businesses surviving into the second generation. If the company manages to survive the ravages of second generation ownership, it only stands a 13% chance of not being completely ruined by the third generation. What’s more, research shows that the dismal and well-documented failure of second and third generation companies have generally less to do with market downturns and macro-environmental issues, and more to do with family feuds and downright bad management by inexperienced leaders. In fact, in 2003 twenty of Turkey’s largest and most successfully family-owned companies folded – with 43% blaming fraternal feuds as the main cause of collapse.

It appears that handing over the brightly-lit and well-fuelled corporate torch to the next generation is more difficult that simply passing on the baton of a good business. In fact, it seems that the saying “the first generation starts the business, the second generation runs it, the third generation ruins it” is sadly more often the case than not when it comes to entrusting the next generation with ones business assets.

One of the key causes of failure begins with the exit of the founding member or owner, who often leaves the role of business leader, visionary, strategist, thinker and mentor vacuously and precariously unfilled. Besides for being the key strategist of the company, the founder would generally have had to take huge personal and financial risks in order to start the business in the first place. He has an inextricable emotional, financial and personal bond with the entity that is simply irreplaceable, regardless of who attempts to take his place.

Whilst much of the failure of a business to thrive in the ensuing generations can be blamed on the dispassionate children and grandchildren of the founding owner, let’s not forget that there remains a fiduciary responsibility on the owner to prepare and implement an adequate succession plan for the company – a responsibility that is in effect owed more to the employees, clients and stakeholders of the business than to his offspring, who may or may not have any desire, passion or interest in the business whatsoever.

The prospect for family feuding increases as the younger generation expands and extends to a third generation. With more children, grandchildren, in-laws and cousins to consider, the unspoken generosity of ‘there’ll always be a place for you in the business’ becomes more of a curse than a blessing – not least because it offers a ‘fallback’ option to anyone in the extended family who can’t (or has no desire to) achieve his or her own personal success in the real word. This is exacerbated by the problem that, inevitably, the business can’t grow quick enough to support everybody in the extended family who trades on the ‘fallback’ job that he assumed would be always available to him.

The result is that a once-profitable and well-run business ends up being managed by a whole brood of inter-related individuals who couldn’t find their own personal success, who aren’t necessarily qualified to perform the job which was inevitably created specifically to accommodate them and who probably have no real passion for the business at all. The inevitable tension, feuding and frustration that is bound to ensue can be further aggravated if the founding owner relies on the business for a continued income during his retirement. Over and above the family feuding and inter-generational tension, dissatisfaction by the other (qualified and loyal) employees and senior managers is bound to rear its head as nepotism demonstrates its ability to destroy what was a once viable business with a successful visionary at its helm.

Business succession planning is an immensely powerful and universal tool that can be employed by any business owner to ensure that the baton of his precious business is handed over to an amply able and impressively qualified person who shares the passion and vision of his company. Business succession planning through the generations doesn’t have to result in a messy trail of nepotistic spates, and tomorrow’s blog entitled “Passing the torch” will address the shortcomings of second generation owners and how to put mechanisms in place to ensure that ones business survives both for the family and through the family.

Whilst planning to leave ones business to the next generation is both a noble and dignified gesture, it’s not necessarily always the wisest course of action if your primary goal is to secure an ongoing source of income for the generations that follow. Understanding and implementing effective succession planning is the first and most critical step to ensuring that your business outsmarts the “shirtsleeves to shirtsleeves in just three generations” blight and that the baton of your business remains firmly in the grip of a like-minded visionary, regardless of your familial ties.

Have a blessed day!

Sue

From single store in Arkansas in 1962, founder Sam Walton (d. 1992) and younger brother James L. (Bud) built Wal-Mart into world’s largest retailer, with about 4,700 stores today (bigger than Sears, Kmart and J.C. Penney combined). Sam’s descendants own about 38%. Sam’s son Robson, 59, is now chairman.

Gray is the way

Referred to as the ‘pig in the python’ generation, the baby boomers are certainly living up to their reputation as they enter retirement with an assertive bang rather than a deathly whimper. They’re fit, healthy, experienced, energetic and perfectly positioned to challenge the world’s preconceived ideas about what retirement should be. Having being gifted with a longevity bonus that no previous generation has had, this generation is likely to pull up its collective nose at the perception that retirement is series of golfing, gardening, rinsing and then repeat until dead.

With added health and vitality, this generation is shunning the Big Bang retirement philosophy and embracing the concept of an Evolutionary Retirement – gradually entering into a post-65 career that has the potential to be inordinately more exciting than their previous one. Loosed from the shackles of corporate-dom and sans any glass ceilings or boardroom politics, there is no end to the possibilities that await the post-retiree as he embraces his potential to re-launch, redesign and retyrement.

Research into the baby boomer generation shows that they want to remain engaged and purposeful in their communities, and to remain mentally stimulated for as long as possible. The thought of ceasing work altogether at age 65 frightens 76% of this generation who have unequivocally stated they have no intention of exiting the workforce any time soon. More frightening to them, though, is the unpredictable cost of healthcare and treating illnesses in their old age – something which many of their retirement plans may not have calculated accurately. They’re also more likely to have living parents as well as adult children who may not yet completely have flown the feathered boomer nest.

The opportunities facing boomers in this exciting new life-stage are considerably vast, not least because these retirees have a certain appeal to them which the up-and-coming career junkies don’t. Over and above their irreplaceable experience and expertise, they bring with them a maturity and wisdom that simply can’t be taught. They’ve climbed the corporate ladder and pounded the boardroom table enough to know that it’s not what makes life fulfilling. They’re more flexible when it comes to negotiating work hours and they don’t have the personal pressures of their younger counterparts who in their spare time are getting married, having children and purchasing their first homes. Because they’ve reached that wonderfully satiated phase of working for pure personal pleasure and enjoyment, they’re less inclined to demand over-inflated incomes and all manner of added perks. In fact, they’re likely to become the darlings of the HR department showing little interest in employee benefits, career mapping, skills development, additional training or performance appraisals. They’ve entered that phase of life where they’re likely to be more interested in giving back than in taking what they can from society – and this, together with their energy and expertise, is a sure recipe for groundbreaking developments in the growth of the ‘second career’.

While many boomers intend retiring from their formal employment and then re-entering the workforce in a similar capacity, many are identifying this new life stage as an opportunity to do what they’ve always dreamed of doing but never could. For those with the backing of a solid retirement plan, this stage could mean starting a business using their hobby or passion as an enabler, whether it be writing, photography, travel or stamp-collecting. Without the pressure of having to generate a particular level of income, the retiree can explore all manner of business opportunities that don’t necessarily involve risk. For the financially secure retirees, assisting their adult children in their own start-ups or entrepreneurial pursuits is an appealing outlet for their skills. Over and above assisting their children financially, they have decades of business acumen to share with their offspring – ensuring that their knowledge is passed on and that the next generation of entrepreneurs is geared for success.

While the younger professionals may be technologically more enabled and possibly less daunted by the force of rapid innovation, boomers have proven to be adept at running businesses, implementing strategy and re-gearing for change, and these qualities should not be lost to the next generation. School governing bodies, company boards and non-profit organisations can only benefit from all that the retired boomer has to offer.

Part of the lifestyle financial planning process that we engage our clients in involves painting a picture of their retirement years. We encourage them to disregard all preconceptions of their golden years and to stand before a blank canvass representing life after 65. The opportunities are entirely endless and, in most cases, down-right exciting. Our advice to all soon-to-be-retirees is to throw away the retirement manual, put down the golf clubs and hold on to your arm chair. If you thought retirement was a comfortable holding bay before your final resting place, think again. Old age never looked this sexy.

Have a fabulous weekend!

Sue

Put away the golf clubs and hold on to your arm chair!

No rewards for bad behaviour

Whilst it’s true that modern psychology is founded on the assumption that, in general, humans tend to think and behave rationally, this assumption has become somewhat of a misnomer in the realm of investing. Enter the relatively new field of behavioural finance where psychologists and behavioural specialists are still trying to fathom why, in the face of clear logic and indisputable facts, investors are driven to abandon their clearly-mapped financial plans and prejudice their financial futures by their irrational, emotion-fuelled behaviour. And of all the emotions that investors are confronted with on a daily basis, it’s greed and fear that take the honours when it comes to destroying wealth.

Although the human species is hard-wired with a series of in-built emotions that are designed to ensure our ongoing survival, it is curiously ironic that our innate emotions of greed and fear, when allowed free reign in the field of investing, can serve to work against our primal survival instincts to so greatly prejudice our financial futures. At the top end of the investment market, greed drives investors to purchase stocks in insatiable quantities, whilst at the bottom of the market, irrational fear moves investors to shed their stocks quicker than you can say ‘low-risk investments for me, please’. And while endless volumes of research, statistics, graphs and guides reiterate what everyone already knows – that investors are notoriously bad at timing the markets – many investors continue to bend to the emotional pressure of overriding greed and irrational fear to their very own detriment. How is it that rational, thinking and educated people can make such irrational, uneducated and inexplicable investment mistakes?

Greed, in the context of investing, is defined as an excessive desire to create as much wealth as possible over the shortest possible period of time – and it’s this ‘get rich quick’ mentality that makes it difficult for investors to maintain their gains and stick to a strict investment plan. Any financial planner who’s worth their weight in gold (no pun intended) will advise any client to maintain a long-term investment horizon when it comes to funding for retirement, and to stick to his game plan regardless of inevitable short-term market volatility. As advisors to many retirement funding clients, our advice is (and has always been) to paint ones retirement lifestyle and then develop an investment plan geared towards achieving these goals. Remaining intently focused on ones retirement goals will reduce the possibility of being side-swiped by the latest stock craze or get-rich-quick scheme. Sticking to your bigger-picture plan in the face of personal feelings of greed or fear will result in inevitable investment success. You won’t get rich quickly, but you’ll create genuine wealth.

Fear, being an intense feeling of awareness of danger or loss, can wreak havoc in the stock markets as investors bid to stem their losses by moving out of equity markets into lower risk investments. As share prices drop, investors tend to behave as a frenzied flock as they flog their shares and buy into lower-risk, lower-reward money market investments – with absolutely no regard for their long-term investment plans.

To exacerbate the problem, fear itself is further fueled by what is known as loss aversion – the fear of losing something that one already owns. Psychologists believe that our fear of losing something is greatly outweighed by our desire to gain more. Into the fray is thrown the fear of regret which is the fear that investors feel when they think they’re missing out on a once-off investment opportunity, a get-rich-quick tip-off or a sure-thing investment. Through fear of missing out, investors are driven to behave with a herd-like mentality whilst their behaviour flies in the face of all logical explanation.

The reality is that, whether an investor’s behaviour is driven by fear or greed, scrapping ones long-term investment plan for the latest stock craze can damage ones financial plan just as much as irrationally switching ones investments to a lower-risk, lower-reward portfolio our of fear. Behaviour driven by either of these emotions generally results in nothing but a worthless financial plan, an irate financial planner, and an embittered investor.

After thirty years of research we now understand considerably more about investor behaviour than ever before, although there is still much to be uncovered. In the emerging field of neuro-economics, recent studies reveal that investors are not only influenced by their emotions, but by the time of day, the weather, their attire and hunger. It’s been proven that a woman’s hormonal cycle can influence her tolerance for risk, whilst men with higher testosterone levels have a greater propensity for risk than their lesser-fueled peers. When taking investment decisions with their fellow investors, people tend to take riskier decisions than when on their own, and people who’ve just made a lot of money will be less cautious when it comes to risk-taking in general.

Investment markets are, by their very nature, riddled with the volatility of peaks and troughs, the unpredictability of booms and crashes, and the inexplicable reality of market highs and lows. Accepting that the investment graph will rise and fall many times over your long-term investment horizon is the first step towards adhering to your game plan. Desensitise yourself to the inevitability of market movements and ensure that, together with your financial planner, you remain invested to achieve your retirement plans. The peaks and troughs that occur in between are nothing more than peripheral investment noise and shouldn’t impact your investment strategy in the longer term at all. The key to successful investing is, and always has been, about exercising patience and staying focused on your financial plan. Anything that detracts you from this process – whether greed, fear or any other emotion – should be considered bad investor behaviour. And, as with anything in life, bad behaviour never gets rewarded.

Have a blessed week!

Sue

The inevitable cycle of investor behaviour driven by fear and greed looks something like this!

Retire like never before

We certainly do live in interesting times and, as financial planners, this period in the world of investing is being made increasingly interesting by the retirement renaissance that is unfolding before our very eyes. The largest generation in the history of the world is balanced on the precipice of their golden years and is set to redesign the world’s understanding of retirement. Although much uncertainty surrounds the entrance of the Baby Boomer generation into the world of retirementville, there are two certainties you can take to the bank – this generation is going to live longer than any other generation the world has ever seen, and they’re going to unquestionably retire like never before.

Researching the tomes of history enables much light-shedding when it comes to appreciating the full extent of current events, so let’s examine the past for a moment. If you are currently 65 years of age, in 1800 you would have been dead 27 years ago – at the ripe old age of 38. In 1900 you would have been dead 12 years ago having spent all of 53 years on planet earth. If you were born in 1940, the average life expectancy was 66 years, generously allowing you forty years to fund for your one retirement year – a feat that even the least experienced investor could probably manage. Looking at these numbers, it’s not difficult to appreciate why retirement planning is still such a relatively new concept in the world today!

Moving swiftly forward to our more current longevity reality, if you were 65 in the year 2000 you had between 12 and 15 years of retirement to fund for. If you are 65 this year, you have a 25% chance of living to the age of 97. That’s another impressive 32 years of retirement still to enjoy (and pay for). Children born in 2011 will have a 30% chance of living to 100, allowing them approximately 40 years of work to fund for 35 golden years.

So, you may ask, if we know all these interesting facts, what’s the problem? Other than the fact that retirees are now outliving their retirement funds the reality is that most people – despite the evidence – are still not funding for their retirement years. And, as shown above, your retirement years could be very, very long indeed. Having counselled and advised many people through their working careers and into retirement, we’ve determined that there are a number of key factors that prevent individuals from being adequately funded for their retirement. Here’s what we’ve found to be the five main factors preventing individuals from ensuring their golden years are indeed golden:

  1. Not having a game plan: Despite what certain self-proclaimed investment guru’s claim, funding for your retirement is not rocket-science. The single greatest factor preventing individuals from funding for retirement is not having a game plan. It’s a bit like the advice dispensed to Alice by the ever-wise Cheshire cat – if you don’t know where you going to then any road will do. Sit down with your financial planner, paint your retirement picture, put a financial plan in place to achieve those dreams and then revisit your plan every year to make sure you’re still on track.
  2. Making bad financial decisions: Once you’ve got a retirement plan in place, the key is having the strength of character to adhere to it – religiously. A significant contributor to the demise of many retirement plans is the interference of human emotion, specifically greed and fear. Learning to make investment decisions based on sound financial advice as opposed to using your emotions as a financial compass is an art. Find a financial planner that you trust implicitly and make sure you make all financial decisions together. (On this topic, you may want to look out for next week’s blog on how emotions can influence investor behaviour entitled “Clients behaving badly”.
  3. Under-estimating longevity: As a general rule in our business, we over-estimate longevity expectations rather than under-estimate them. Whilst it’s true that no one knows how long they’re going to live, there’s one thing we do know for sure – longevity is increasing and not decreasing – so let’s build in some extra funding to provide for the longevity trends. Many well-thought out and carefully adhered to financial plans have failed dismally for the single reason that the longevity assumptions were wrong.
  4. Retiring too early: Our entire working lives we’ve been brainwashed into accepting that we need to retire at age 65, and yet nothing could be further from the truth. Yes, it’s the legislated age in terms of pension funds and retirement annuities, but as individuals we need to seriously reassess whether this is truly the age we intend to cease generating an income. Whilst we may want to cease formal employment at this age, there is an abundance of ways to ensure that one can continue generating an income well after the age of 65. (Please look out for next week’s blog entitled “So you want to retyre”).
  5. Over-spending: Finally, overspending in ones retirement years is a common problem and results in many retirees being rudely awakened to a vastly diminished bank balance and many years of living still to fund. Having a documented financial plan will ensure that you know exactly how much you can spend in retirement, how much your living expenses are set to increase year-on-year and how long your remaining funds will last.

Whilst we’re passionate about lifestyle financial planning, we also believe most emphatically in taking the mystery and complexity out of investing so that it becomes accessible and understandable to all South Africans. There’s no doubt that many individuals have avoided undertaking the financial planning process through a genuine fear of the unknown and feelings of inadequacy when it comes to investing. The truth, however, is most succinctly summarised by investment guru, Warren Buffet, when he says: “To invest successfully over a lifetime doesn’t require a stratospheric IQ, unusual business insight or inside information. What is needed is a sound intellectual framework for making decisions and the ability to keep emotions from corroding that framework”.

If you don’t have a retirement plan, put one in place today to ensure that you can retire like never before.

Have a blessed Easter weekend!

Warm regards

Sue

To have a sound financial plan, you don't need to be an investment genius. You just need a financial plan.

Are you the Minister of Home Affairs?

Whilst economic times have necessitated the rise of the double-income family, there are still millions of mothers out there who choose – for a number of varying reasons – to be stay-at-home mothers. However, having fought alongside their gainfully employed sisters for the right to freedom of choice, it saddens me that so many working mothers look down on their happily unemployed counterparts as though they are doing a job that is somehow beneath that which they were destined for. As much as we chortle over the creative titles of ‘domestic goddess’, ‘home executive’ and ‘CEO of the home’, the reality is that the role of the stay-at-home mother – which can have rich emotional and financial benefits for the family – is no less demanding, important, taxing or fulfilling than any other paying job available to us women.

Granted, the role of the stay-at-home mother has changed significantly over the course of time and is somewhat different today from the image of the dutiful, apron-clad housewife from the 1950s. Today’s stay-at-home mother enjoys a diversity of functions that, if analysed, cover the various functions (and more) required to manage a small, successful business. If we consider that the stay-at-home mother is indeed a Minister of Home Affairs, let’s have a look at some the functions found within her portfolio:

  1. Catering: The stay-at-home mother is generally responsible for providing the meals for her spouse, their offspring and any domestic workers employed by the home. The function includes effective meal planning (whilst taking into account budget constraints), grocery shopping, meal preparation, preparation of school lunches, stock-taking, stock control, catering for entertainment purposes and general management of the kitchen.
  2. Human Resources: As the person hiring and firing the staff employed by the home, the stay-at-home mother fulfils a vital HR function. Generally speaking, she is responsible for ensuring that a suitable domestic worker is employed to assist with household cleaning and chores. She is responsible for ensuring that a contract of employment is in place, that wages are agreed upon, that a job description exists, that duties are performed according to a pre-determined standard and that wages are paid timeously. These services would obviously extend to any garden or maintenance staff employed.
  3. Operations: We are particularly blessed to have our office building and our home right next door to each other. While this is exceptionally convenient, having two buildings on one large property has made us acutely aware of just how much operational maintenance is required in terms of building and garden upkeep. Leaking taps, blocked toilets, broken irrigation pipes, burnt out pool pumps, broken windows, faulty toasters and lawn mowers that won’t start – the list is depressingly endless, and tending to the operational upkeep can be particularly time-consuming, not least because it requires that many functions are outsourced to external experts. The stay-at-home mother is responsible for liaising with external service providers, negotiating prices, monitoring service delivery and arrangement for timeous payment.
  4. Secretarial: If nothing else, a must-have qualification for any stay-at-home mother is a set of seriously exceptional secretarial skills which, when added to her innate ability to multi-task beyond what many would deem humanly impossible, gives new meaning to effective diary management. Juggling personal appointments and commitments, as well as a plethora of school and sporting extra-murals, matches, tournaments, practice sessions and doctor appointments – the stay-at-home mother must be able to arrange nothing short of an effective military operation with nothing but a cell phone, a home computer and a family sedan.
  5. Logistics and travel: In terms of transporting precious cargo, any parent will appreciate that there’s nothing quite as stressful as driving with young children in the car. The stay-at-home mother is responsible for arranging the transport (sometimes outsourced to friends and family out of sheer necessity) of the kids with meticulous precision to ensure that everyone is dropped off and collected at exactly the right place, at exactly the right time, with the correct uniform and requisite accessories and the exact amount of money required.
  6. Corporate Social Investment: As with any business, there’s a necessary component of giving back to the broader community which stay-at-home mothers tend to embrace with open and loving arms. Most stay-at-home mothers that I know give selflessly of their time, energy and skills to an array of worthy causes including school committees, Church groups, charities, community organisations and upliftment initiatives – many quietly getting on with their humanitarian work without flashing lights, bill boards and glossy flyers advertising just how caring they are.
  7. Psychology: It goes without saying that the role of the stay-at-home mother can be an emotionally taxing one as she plays psychologist-in-chief, agony aunt and main-shoulder-to-cry on to her children, their friends, her husband and most likely her circle of friends as well. Stay-at-home mother or not, the emotions involved in parenting a child are indescribably huge (and rewarding), and require an enormous amount of time, energy, empathy and saint-like listening skills.
  8. Medical: Depending on the medical health of the children, taking care of the family’s medical needs can be financially challenging, emotionally tiresome and incredibly time-consuming. Mothers of children who experience learning disabilities or disorders, or who have more complicated medical problems, can spend enormous amounts of time during the day consulting with doctors and specialists, taking the children for tests and assessments, collecting and dispensing medication and researching alternative treatment for the child. If they have more than one child, it goes without saying that they still need to juggle and attend to the demands of their other children.
  9. After-hours services: Having three children of my own, I know how challenging weekday evenings can be when trying to vacillate between a spear-diving oral, a project on the lunar system, a mental maths worksheet, turning the chicken breasts, signing homework diaries and wrenching the baby rabbit from the jaws of the Labrador. Not only has the saying ‘a mother’s work is never done’ been made meaningless by its mindless repetition, the value of recognising that a mother’s role involves a considerable amount of work has been entirely overlooked – regardless of whether she chooses to stay at home or not.
  10. Finance: Having provided financial planning advice to many couples, our experience shows that the stay-at-home mother tends to take responsibility for the household and family finances. Being in a position to control the daily in-flows and out-flows in terms of money, the stay-at-home is generally adept at managing money matters which includes paying medical aid premiums, submitting claims, managing personal and household insurance, managing the family bank accounts, paying accounts, managing debt and overdrafts, as well as effective budgeting. Taking care of the day-to-day management of the family finances is a significant role and can great affect the family’s financial future if not performed effectively.

I have a strong sense that society needs to reflect on the vital role that stay-at-home mothers play – not only in the home but in the broader economy. Mothers, as an economy, have enormous buying power with statistics showing that they make the majority of purchasing decisions regarding family vehicles, children’s education, family vacations, household appliances, clothing, food and entertainment destinations. Stay-at-home mothers don’t receive a pay cheque in return for services – a veritable impossibility given the priceless nature of their job. Regardless of employment status or earning potential, let’s celebrate the role of the stay-at-home mother as an integral part of our communities, our country and our economy.

Have a blessed day!

Sue

P.S. While putting this article together, I had a few chuckles with some ‘stay-at-home-mom’ friends of mine who shared some frustrations about their ‘jobs’. It ended up with me putting together this tongue-in-cheek collage of what various people think ‘stay-at-home’mothers’ actually do. Enjoy!

The stay-at-home mother may not receive financial rewards, but the emotional rewards are priceless!

Shop ’til you stop

No one can argue that we live, work and play in a highly consumerised world where over-utilised consumer messages such as ‘born to shop’, ‘dress to kill’, ‘shop til you drop’ and ‘the last of the big spenders’ are considered common-place phrases for an overrated (and over-priced) pastime. I, personally, find it appalling that shopping has become an accepted, formalised ‘hobby’ for millions of people….a dismally depressing substitute for jogging, pottery, golf or the more respectable art of flower arranging. While spending hard-earned disposable (and in many cases non-so-disposable) income can hardly be considered a healthy pastime, the real problem lies in the fact that an estimated 9% of adults suffer from what is now a generally accepted psychological problem – compulsive buying. Like any other form of addiction, compulsive spending can leave a trail of both emotional and financial destruction in its wake. And, although there are successful ways to treat the addiction, the reality is that the compulsive spender will continue to shop – regardless of the consequences – until she realises and accepts the need to stop.

Compulsive spending is usually driven by a desperate need to fill some form of void in ones life, and is generally associated with feelings of loneliness, depression, anger or a need to feel special. While the majority of compulsive spenders tend to be women, it appears that the problem is increasing amongst the male population as retailers target more aggressively the largely untapped market of the ‘male shopper’. With the shopping mentality so embedded in our culture, society has become largely immune to the difference between people who enjoy the occasional splurge on the one hand, and the hardcore compulsive shopper on the other. If you think that either you or a loved one has a spending problem, have a look at the common characteristics of the shopaholic:

  • Blowing the budget: Compulsive shoppers give new meaning to the phrase ‘blowing the budget’. Whereas the occasional splurger may purchase a high-ticket item which delves into next month’s budget allocation for luxuries, the compulsive shopper either demonstrates outright disdain for the budget or doesn’t know the meaning of the term. If ignorance is bliss, then there is none so deliriously happy as the shopaholic who chases the shopping high with her budget blinkers firmly in place.
  • Obsessive compulsive: Many shopaholics have described the desire to spend as almost compulsive. In fact, research shows that many compulsive shoppers simply cannot resist the pull of a shop – any shop – as long as they know they can purchase something, sometimes regardless of the trophy. Many compulsive shoppers have reported purchasing items that they didn’t need, convincing themselves that they needed (sometimes bizarre) items or not being able to remember the next day what it is that they purchased. The behaviour borders on obsessive-compulsive behaviour that is triggered by emotions in an attempt to fill a psychological void.
  • Chronic condition: A significant difference between the occasional ‘splurger’ and the compulsive shopper is that the latter has a severe condition which, if left untreated, could result in financial, emotional and/or relational ruin. If a person’s shopping habits are causing debt problems, tension with their loved ones or triggering feelings of severe guilt or remorse, then it’s likely the condition needs to be dealt with. Compulsive shopping is generally defined as chronic, destructive and obsessive behaviour.
  • Secret shopper: A common trait of the compulsive shopper is that he or she tends to shop in secret – largely as a ploy to avoid financial arguments with their partner or spouse who suspects that a spending problem exists. Much like the gambling addict who sneaks off to the casino, the compulsive shopper tends to shop alone and in secret.
  • Hiding the goods: Naturally, shopping in secret necessitates the hiding of the goods purchased – common behaviour of the compulsive shopper. Obviously purchased goods can’t be hidden forever and the result is that when the goods are ‘discovered’, the compulsive shopper tends to lie about where they came from and/or how much they cost. Behaviour that, by its very nature leads a person to hide, deceive or lie to loved ones, is generally accepted as abnormal or problematic and should be treated. Alcoholics hide bottles, shopaholics hide purchases.
  • Vicious circle: Compulsive buying results in the shopper entering (and being trapped within) a vicious circle that begins with feelings of depression or loneliness followed closely by the uncontrolled (obsessive) desire to shop. After having literally blown the budget, the shopper is then riddled with feelings of guilt and remorse. (In fact, psychologists have even identified a sub-type of the compulsive shopper known as the ‘bulimic shopper’ – a person who shops uncontrollably and then returns the goods under an irrepressible cloud of remorse and despair). Once caught in the vicious circle of (a) an emotional trigger followed by (b) obsessive spending followed by (c) feelings of euphoria and then (d) guilt and depression, it’s easy see how the compulsive shopper literally lives within an embattled cycle of despair.
  • Relationship wrecker: It goes without saying that compulsive spending can be ruinous for any marriage or relationship. Any partnership that is underpinned by addictive, deceptive and dishonest behaviour – and further compounded by financial difficulties – is destined to experience hard times.
  • Lost without you: Many compulsive shoppers lock away their credit cards in a desperate attempt to curb expenditure, and the result is generally that he or she is left feeling lost and helpless without access to the enabler of the shopping highs – credit.
  • Shopper’s high: As with the alcoholics or drug addicts, research shows that compulsive spenders are, quite literally, chasing their very own form of a high. Compulsive shoppers attest to their behaviour being driven by a powerful form of impulsiveness or urge which, when satisfied, provides them with an endorphin-fuelled high. Studies show that their endorphins and dopamines (naturally occurring opiate receptor sites in the brain) get switched on by the act of shopping and makes them feel good.
  • Juggling act: The experienced compulsive shopper is not only adept at spending, she’s also a master of juggling bank accounts, credit cards and retail accounts to ensure her favourite pastime remains adequately funded. Compulsive shoppers spend almost as much time shopping as they do checking balances, transferring money, accessing accounts, obtaining more credit and dreaming up innovative methods of funding their compulsions – almost to the point of obsession.

As with any addiction, treatment for a compulsive shopping disorder begins with acceptance by the afflicted individual that a problem exists in the first place. Overcoming this disorder is undoubtedly exacerbated by the barrage of visual advertising media that we are burdened with almost every waking minute of every day. If compulsive shopping is considered an addiction on a par with alcoholism and gambling, then treatment for the obsessive spender in our consumer-driven world is much like shoving a hardened alcoholic into a Mediterranean Tupper’s bar and asking him to quit drinking. Far from being able to avoid her drug of choice, the compulsive shopper is the (oh-so-intended) target of mass media whether she’s on the phone, in front of the television, listening to the radio, passing billboards, reading e-mails, surfing the net, standing in a queue, stopping at a traffic light or reading a magazine.

Yes, compulsive spending is a psychological disorder that can wreak havoc with your bank balance, your emotions and your relationships, but it’s also a treatable one that starts with a simple acknowledgement that behavioural change is necessary. As far as severity goes, the effects of compulsive spending are relatively mild when compared to addictions such as alcoholism, drug abuse and gambling – which is probably one of the many excuses used by compulsive shoppers to justify their ‘relatively harmless’ pastime. The truth, however, is that compulsive spending tends to reach a tipping point – a point at which everything (debt, guilt, relationships) eventually spins out of control towards a final, obsession-fuelled meltdown. While the adage ‘shop til you drop’ may be considered mildly funny, the bleak reality is that the only things a compulsive shopper is likely to drop are her parcels, her car keys or her credit rating. Shop now, or stop now.

Have a fabulous Monday!

Sue

Mass media has managed to glamourise the 'shopaholic' as being almost aspirational.

 

But, is he rich?

Although money is not able to make a person truly happy, we must never underestimate the power invested in each of us to use money for enormous good in a world where much good is undoubtedly needed. While we are correct to believe that money can be a pivotal enabler of positive works, we should caution against the damage that money (or the misuse thereof) can cause, particularly in the sphere of human relationships. After decades of fighting for their rights and to be recognised as equal to men, why is it that there are so many women out there whose primary interest when searching for a suitable life partner is defined by the question, “But, is he rich?”

This particular blog may be deemed somewhat controversial but, in a world where too many blindly idolise money and material belongings to the detriment of meaningful human relationships, I do believe it’s not completely out of place. Of all the qualities that an intelligent, educated and independent woman should be looking for in her future husband or partner, his bank balance should most certainly not be one of them. (And you’ll be surprised how many women out there genuinely regard financial wealth as being a critical attribute!). Money, in and of itself, is far from being a worthy measure neither of character nor of a man’s honest intention to provide for his wife and family. Selecting financial wealth as a criterion for any possible future relationship is loaded with obvious danger. But, shallowness aside, prioritising a man’s wealth as a must-have attribute for a potential life partner does more damage that merely setting one up for future marital failure. Let’s have a look at some of the problems associated with this mentality.

  1. Firstly, it makes the overriding assumption that society believes the man should be the primary breadwinner and puts unnecessary pressure on men. The reality of our economic times and the cost of living is that most families survive by means of a joint income. Regardless of whether one or both partners generate an income, we cannot assume that the responsibility for financial wealth lies within the domain of men, to be supplemented by us as and when we feel the urge to work!
  2. Secondly, this archaic mentality undermines and diminishes the role of the many, many women who fought so hard for gender equality. Now, I’m by no means a feminist, but I do believe in the biblical truth that men and women are equal before the eyes of God. After decades of fighting for the right to be considered intellectually equal and worthy of income parity, why on earth are there still women out there who are anxious to hand back the baton of equality to men with a “not for me, thank you”?
  3. Another matter worth considering is the effect that this mentality has on the opposite sex and the role that it plays in robbing men of their confidence to provide adequately for their families. If we insist on holding financial wealth up as a sought-after criteria for partnership, we run the risk of not seeking a far more essential character ingredient – the desire that a man has to provide (possibly jointly) sufficiently for his wife and children. Money doesn’t last for ever and can be lost in swift movement of slot-machine arm. The enduring quality of a man who believes his role is to be a provider (or co-provider) is far more worthy of searching for.
  4. Seeking financial wealth in a potential partner can only serve to diminish the men’s self-belief that they can be worthy partners and providers. The intense focus on money reduces the importance that one should rather be placing on other criteria such as whether his career is an honourable and worthy one, his personal ambitions and goals, his ability to work hard and his commitment to his job or business. These are far more valuable and lasting qualities.
  5. If we accept the underlying truth that a husband and wife are equal (albeit different) partners in a marriage, then this mentality surely has no place in an equal partnership at all. Insisting that financial wealth is a compulsory characteristic adds a new dimension of inequality to a relationship that favours the woman and unduly pressurises the man. The result is a completely distorted view of what was intended to be an equal partnership.
  6. By creating inequality in the relationship, this attitude also serves to diminish the very nature of the relationship. Regardless of whether both partners earn an income, or whether it’s been agreed that one person should stay at home, the reality is that the relationship should consist of two people working together towards a common goal of providing for the home and family. Making monetary demands or having financial expectations beyond what ones partner is capable of earning can create enormous anxiety and stress within a relationship.
  7. Apart from the relational damage that this self-seeking mentality is capable of causing, women who seek financial wealth in their male partners are unwittingly setting themselves up for gender discrimination. They also run the risk of devaluing the reputations of the millions of hard-working, educated and intelligent women out there who know and understand the value of financial independence.
  8. Lastly, and I think this point is significant, this kind of behaviour only serves to confuse men in terms of how we, as women, wish to be treated. We cannot possibly insist on gender equality on all levels whilst at the same time demanding that excessive wealth be a cornerstone of any potential relationship. If we want to be treated and regarded as equals then we have an obligation to return the favour to men.

We have a responsibility to raise our daughters to be valuable, honourable and equal members of our society, and to teach them to recognise essential qualities that are worth seeking in a life partner. Instead of asking the inane and discriminatory question “Is he rich?”, perhaps some questions one should ask about a future partner are:

  • Does he desire to be a good provider (or co-provider) for you, regardless of what his earning potential is?
  • Does he value your intelligence, recognise you as his intellectual equal and respect your opinion, even it’s different to his?
  • Does he recognise your qualifications as valuable, regardless of what you’ve chosen to study?
  • Does he respect your personal ambitions, career dreams and goals?
  • Does he believe in you and want you to succeed?
  • Do you trust him financially?
  • Does he value your income, regardless of what it is in relation to his?
  • Does he honour your need to have some financial independence of your own?
  • Does he value you as a joint-decision maker in the relationship?
  • If he had no money at all, would he still make you happy?

Using money as a measure of character is a worthless and incalculable waste of time. Money is nothing but an inanimate commodity incapable giving, loving, feeling or caring. We need to teach our children to know and understand the value of true character, ambition, hard work, commitment, loyalty and honesty, and to put into practice the knowledge that all men and women are equal and deserve to be treated as such.

Have a blessed weekend!

Sue

If money is no measure of a man's character, why do some women seek it so desperately?

Made to fly

Following on from yesterday’s blog, I’ve spent quite some time contemplating the success (and failures) of iconic men and women throughout history, with a particular fascination for what it is that makes people (entrepreneurs) successful. I love history, not simply because it involves gripping tales of human lives over thousands of years, but more because history is in fact a record of lessons learned and documented by some of the greatest men and women that have ever lived. Researching the incredible stories of human successes, I’ve become acutely aware that our understanding of entrepreneurship has become vastly distorted and somewhat confused by the concept of wealth. Wealth and entrepreneurship are not necessarily related and, in fact, the tomes of history show that most of the world’s greatest pioneers were certainly not made great because of their money, but because of their entrepreneurial spirit. Real entrepreneurship is so much more than money can ever be. Here’s what it takes:

  1. Know what entrepreneurship is (and isn’t): By its more accurate definition, entrepreneurship is a process through which individuals identify opportunities, allocate resources and create value. Our simplistic and consumer-driven assumption is that the ‘value’ being created involves money, but this is most often not the case. Value can take many forms – and most often the ‘value’ that is created by true entrepreneurs is worth a lot more than money. The greatest entrepreneurial artists, politicians, musicians, investors and business owners in history became great because they added value to the world, not because they made lots of money. Seek first to add real value.
  2. Accept that money won’t make you happy: I’ve covered this topic in depth, and if you’re still not convinced that money can’t make you happy, then read “How much is enough?” again. If you’re chasing money, you probably won’t become an entrepreneur in its purest form. You may be rich. But probably entirely forgettable.
  3. Offer something that nobody else can: I love the simplicity behind the overriding success of Walmart whose founder, Sam Walton, dared to offer something that no other retailer was prepared to do – he kept his store open later than any other shop. Nothing elaborate, nothing difficult, nothing unimaginable for the average person – but something that nobody else did! And herein lies two essential ingredients of true entrepreneurship – (a) provide something that no one else provides and (b) keep it simple.
  4. Be persistent: It’s so easy to flip through the history books and admire the fairy-tale-like success stories of the entrepreneurial elite. The reality, though, is that very few (if any) of the world’s greatest entrepreneurs ever achieved success the first time round. Personally, I find some of the failure stories more riveting than the success stories because of the wealth of human emotion, passion, energy and determination that exists in their stories of struggle and overcoming adversity. Can you believe that Harland Sanders (yes, Colonel Sanders of KFC)) received 1 009 rejection letters from restaurants who declined the opportunity to sell his fried chicken. Persistence pays.
  5. Put God first: Key to Mary Kay Ash’s success was encouraging her employees  to prioritise their lives by putting God first, family second and work third. And what a success Mary Kay Cosmetics Inc. turned out to be. Make God your CEO.
  6. Find the gap: In many instances – persistence and hard-work aside – would-be entrepreneurs eventually find success by pin-pointing a significant (and sometimes glaringly obvious) gap in the market and having the courage to hedge their bets on that one exposed gap. A case in point is Michael Dell who, in 1984, realised that the only problem with the personal computer becoming a must-have home accessory is that most students couldn’t afford one. Enter the more affordable, good quality Dell computer, and the rest is entrepreneurial history. Once again, the nature of his success is underpinned by the sheer simplicity of the product. He didn’t set out to invent a hands-free, foot-operated, deodorised toilet-seat lifter – just an affordable personal computer for the average university student. Almost makes you want to go ‘duh’.
  7. Grow leaders: If you want to grow success in your business (whatever its nature) you need to surround yourself with leaders. In my opinion, the most effective example of growing a leadership team through entrepreneurship is that of Jesus Christ who turned 12 ever-so-average men into the most powerful leadership team the world has ever seen. He also spearheaded the concept of  ’servant leadership’ which is the acknowledged blueprint for effective corporate leadership the world over.
  8. Ignore the negative people: In the words of Ralph Waldo Emerson, “Whatever you do, you need courage. Whatever course you decide upon, there is always someone to tell you that you are wrong. There are always difficulties arising that tempt you to believe your critics are right. To map out a course of action and follow it to an end requires some of the same courage that a soldier needs. Peace has its victories, but it takes brave men and women to win them.” Stay away from those who try to discourage you from following your dreams.
  9. Accept failure as part of the process: Don’t be misled into thinking that even the greatest entrepreneurs never suffered failure, hardship or adversary. In fact, some of them failed more times than most people would have the capacity to try in the first place. When Thomas Edison was interviewed by a young reporter who boldly asked Mr. Edison if he felt like a failure and if he thought he should just give up by now. Perplexed, Edison replied, “Young man, why would I feel like a failure? And why would I ever give up? I now know definitively over 9 000 ways that an electric light bulb will not work. Success is almost in my grasp.” And shortly after that, and over 10 000 attempts, Edison invented the light bulb.
  10. Do it yourself: When qualified engineer, Soichiro Honda, was rejected for employment by a large number of companies (including Toyota), he ended up in his garage making scooters which he then sold to his friends. He eventually started his own business – the vehicle giant, Honda – which is probably something he would have done in the very beginning if he’d believed in himself. Don’t assume that you don’t have what it takes to be a successful entrepreneur. If you have what it takes, then do it yourself and don’t short-sell your passion and enthusiasm to make somebody else rich.
  11. Focus on your strengths: These words of Albert Einstein’s words should be broadcast to a greater audience (not excluding our education department): “Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” Focus on what you’re good at doing, and delegate everything else.
  12. Leave your past behind: If Oprah Winfrey could leave her rough and abusive childhood behind to climb the ladder of media success that she did, then anyone can – and that’s after she was fired from two presenting jobs and being told she wasn’t fit for television! Leave your past behind you. It has no place in a successful, entrepreneurial future.
  13. Leave a legacy: Can you believe that Vincent van Gogh only sold one picture during his lifetime – and that was to a friend who felt sorry for him? He painted because he loved painting, not because he loved money. And while he didn’t make any money during his own lifetime, he worked hard enough to leave a legacy of over 800 of the world’s most treasured art.
  14. Have someone who believes in you: If it weren’t for his wife, Stephen King wouldn’t have achieved the literary success he enjoys today. Tired of being rejected, he shoved his manuscript into the rubbish bin and called it quits. His wife convinced him to submit his manuscript one more time and, thanks to her unwavering faith in his ability to write, he is now one of the world’s most famous thriller writers. Find someone who believes – really believes – in you.
  15. Accept that your teachers don’t know everything: Young Beethoven wasn’t a favourite of his teachers, largely because he spent more time composing his own musical pieces than doing his homework. After being ignored by his teachers (who told him he was hopeless) he went on to write some of the world’s greatest symphonies, five of them while he was stone deaf. Can you imagine if he’d listened to his teachers?
  16. Have fun: Fun is undoubtedly the magic ingredient that makes entrepreneurship effervescent. As Richard Branson (the master of entrepreneurial fun) once said, “A business has to be involving, it has to be fun, and it has to exercise your create instincts”. If it’s not fun, you’re doing it wrong.
  17. Work hard: This is probably one of the most used but least understood pieces of advice ever uttered. Here’s a hint: ‘hard work’ and ‘eight-hour day’ are completely and utterly unrelated. What often appears to the average nine-to-five worker as sheer genius is actually human sweat, blood and tears in oh-so-majestic disguise. Michelangelo once admitted, “If people knew how hard I worked to get my mastery, it wouldn’t seem so wonderful after all”.
  18. Stand for something: It’s an absolute truth that if you don’t stand for something, you’ll fall for anything. No matter what your trade, art, business, sport or passion is, let people know what it is you stand for. Be clear about what you believe in and share your vision with everyone. There are no truly great men or women who fell into the category of ‘fence-sitter’. As Jim Hightower once said, “There’s nothing in the middle of the road other than yellow stripes and dead Armadillos”.
  19. Do what you’re passionate about: This may sound simplistically obvious, but so many people were raised with the belief that their passion cannot be their career. The spirit of entrepreneurship was created by men and women who out-rightly refused to accept that they could not make a success from doing what they loved best.
  20. Give back: An entrepreneur in her own right, Audrey Hepburn understood that true entrepreneurship is about giving back to those less fortunate that oneself. This in-bred belief led her to announce later on in her career, “As you grow older, you’ll discover that you have two hands, one for helping yourself and the other for helping others”. Give, give and then give some more.

We know that not all ideas achieve success, that not all artists achieve fame and that not all investors make millions. But we do have a list of essential ingredients that, when brought together with the indelible spirit of true entrepreneurship, can give wings to any dream infused with enough human passion and make it take flight.

Have a blessed day!

Sue

Let's celebrate the world's true entrepreneurs - from left to right, Beethoven, Michelangelo, Oprah Winfrey, Audrey Hepburn and Michael Dell.

Better latent than never

With human longevity surpassing all previous predictions and with the largest generation in history on the brink of retirement, it is inevitable that the world is holding its breath as it watches the concept of retirement evolve into a whole new life stage. The first of the Baby Boomers is now entering retirement and it’s clear that this generation of highly ambitious, healthy, energetic, soon-to-be-retirees wants a different form of retirement than their parents had. In fact, it’s quite possible that many of them don’t want any retirement at all. If the adage ‘age is just a number’ has any truth in it, then our legislated retirement age of 65 remains just that – a number. Why? Because other than being the pre-determined age for an unremarkable tax event, there’s a whole lot of living that still needs to happen after 65 and the chances are there’s a plethora of latent talent just waiting to stretch its post-retirement wings.

As lifestyle financial planners, our job often includes counselling and guiding pre-retirees as we  map their retirement years – financially, logistically and emotionally. From a financial perspective, the reality is that most people have a period of 40 years (age 25 – 65) to fund for a retirement that could now last another 30 years (age 65 – 95). It’s no small wonder therefore that financial planning has become so much more complicated as human longevity has increased. But, financial formulae aside, the real complexity of providing lifestyle financial planning advice involves working with the client to determine exactly what he intends to do with his remaining years. One successful mechanism that we use when counselling clients is to refrain from looking at retirement as ‘the remaining years’ – after all, his retirement could be just as long as his entire working career. That’s a lot of time (and human potential) to flippantly demarcate as just a few remaining years.

While the concept of redefining retirement is certainly an exciting one, we shouldn’t be at all surprised by the talent that lies amongst the not-so-young. Our history books are alive with men and women who made significant impacts on the world by achieving success, fame or fortune later on in life. There’s a special breed of wisdom, fortitude and experience that is owned by the aged, and the records of human history would be poorer if it weren’t for the courage of these people to stamp their mark on the world during what we far-too-easily brand ‘the remaining years’. In fact, the outcome of World War 2 may well have been different if it weren’t for the singular courage of Sir Winston Churchill who came in from the political wilderness to lead Britain as its war-time Prime Minister at the respectable of age 66. His steadfast refusal to consider defeat, surrender or a compromised peace may not have been achieved by a leader younger than him. And if we’re looking for courageous and mature leaders, we need look no further than our very own Nelson Mandela who became the first democratically elected President of South Africa at age 76.

Other fascinating examples of talent extending well into later life is that of George Bernard Shaw who wrote Farfetched Fables at the age of 94, and Pablo Picassa who worked his artistic magic well into his nineties. Famous writer, Laura Ingalls Wilder, published her first novel – “Little house of the prairie” – when she was 65 years old and never looked back. Not to be out-done by the youthful mid-lifers, Grandma Moses only began painting at the healthy age of 80 with her most expensive work of art retailing at $1.2 million – and that was in between gracing the covers of both Time and Life magazine. Talk about life beginning at retirement.

One life story that I find particularly fascinating is that of American astronaut, John Glenn, who at the age of 77 became the oldest person ever to fly in space. He’s the only person ever to have flown both the Mercury and Space Shuttle programmes, the first American to orbit the earth and the third American to enter space. At an age when many retirees are commiserating their few remaining years, people like John Glenn were re-writing NASA’s history books. And if you’re beginning to think that it’s only the genetically predisposed elite who are able to achieve such greatness, consider the story of Harland Sanders. Financial difficulties forced him to close his restaurant in his early sixties, leaving him with nothing much in the form of retirement savings. After having his recipe for fried chicken rejected by over a thousand would-be investors, he eventually established Kentucky Fried Chicken at age 65. Or you may want to contemplate Ray Kroc, who at the (relatively young) age of 52 started the now famous (albeit not-so-healthy) chain of McDonalds restaurants. Or perhaps consider the incredible courage of Harriett Doerr who finished her degree at age 67 and went on to write the award-winning “Stories for Ibarra” at age 73.

As a generation, we’re going to witness the inevitable mutation of retirement into something far more riveting that anyone could ever have imagined or hoped for. Literally millions of healthy, wealthy, educated, experienced and energetic retirees are poised on the precipice of an entirely new and as-yet-undefined venture to reclaim and reinvent those ‘remaining years’. Naturally, this makes our work as lifestyle financial planners ever more exciting and rewarding as we consider the explosion of human potential that awaits. As pre-retirees consider and map their retirement futures, perhaps a question worth contemplating is the one so succinctly poised by Mary Oliver - ”Tell me, what is it you plan to do with your one wild and precious life?”.

Stay blessed!

Sue

From left to right - John Glenn, Grandma Moses, Winston Churchill, Ray Croc, Harriet Doerr and Harland Sanders.

Tinker, tailor, soldier, sailor

One of the greatest challenges we face as parents of young kids is guiding our children vocationally. Having attended a traditional girls-only school in the mid-eighties, our career guidance consisted of very limited choices – lawyer, doctor, teacher, accountant or nurse – and any career that didn’t somehow fit into these categories was considered at best off-beat and at worst just-plain-weird. I remember enrolling to study law at Rhodes University in 1989 where the journalist students (a.k.a. ‘journos’) were largely considered to be left-wing political activists – a group of trouble-making would-be writers who’d willingly elected to study a subject far from the mainstream, and more respectable, vocations. There was a dangerous romanticism attached to the Rhodes ‘journos’ – the more tangible version of which later emerged in the form of the ‘Bang, Bang Club’ and Kevin Carter’s unforgettable picture of the starving Sudanese child. Who would have thought that twenty years later journalism would be considered a perfectly mainstream (if not boring) career to be outsmarted by new and then-unimaginable careers that didn’t exist at the time we had our heads buried in textbooks?

In fact, who would have thought that, after years of formal tertiary training, we’d be applying for jobs as Internet Cafe Assistant, On-line Community Manager, Social Media Strategist, Distance Learning Co-ordinator and Animation Expert? Who could have foreseen the emergence of these careers? And, even if they’d been miraculously foretold, how would we ever have prepared for these jobs? And, if you for one minute think that the lapse of time between 1989 and 2012 has given rise to some remarkable vocational surprises, our children are in for an even greater challenge. The latest estimation is that 65% of children entering Grade 1 in 2012 will end up working in careers that do not yet exist. The education system that our children are currently being trained in is unarguably archaic. And worse, our kids are being educated in an economy that won’t exist by the time they’re adults. The old adage “tinker, tailor, soldier, sailor” no longer applies to this generation of Millenials who are going to reinvent the economy and the workforce in a way that we simply cannot comprehend.

I believe that in trying to offer vocational guidance to our children we need to overcome the generational disparity that exists between us and our children. Whereas many of us were raised and educated to study towards a single profession and a set career, our Millennial kids are destined not to follow this approach. Bear in mind, the Millennial children are defined as a generation by their abundance of choice – from the vast array of TV channels, access to millions of free online games, retail outlets, cell phone accessories and techno-toys – this generation doesn’t know what it means to have their choice limited. They’re also highly adventurous and, influenced largely by constant technological enhancements, this generation doesn’t generally understand the meaning of the world ‘impossible’. In my opinion, an essential key to guiding these children vocationally is ensure that we raise a generation of adaptable and change-embracing entrepreneurs. Let’s examine some ways we can achieve this:

  1. Show them: Rather than lecturing your children on the benefits of entrepreneurship, you’ll probably have more success showing them by way of example. You may be formally employed, but it doesn’t prevent you from taking the initiative to investigate other business ventures and alternative methods of generating income. A fantastic (and very easy) method of doing this is to set up a website and then monetize it. There are loads of free web-design packages out there that are relatively simple to use. If you (or your child) has a hobby or special interest, try setting up a website or blog that displays your hobby, and then monetize the site on-line. Depending on the traffic you can attract to your site, you can earn additional income just through advertising space on your site. Even if you only manage to generate a nominal income, it’ll be a great way of discussing and learning about entrepreneurship with your child. Which brings me to the next point…
  2. Involve and problem solve: Let’s involve our children in our business decisions and include them in the problem-solving processes. The best way to teach children about entrepreneurship is by involving them in real life situations. No EMS textbook can compete with hands-on experience in a real business environment. A few years ago, we decided to give our branding a face-lift by refreshing our logo and updating our strap-line. We involved our children in the process of designing our new letterheads and business cards, and making decisions regarding which photographs to use in our corporate banner. Not only were we amazed at their insight and the depth of their opinions, we were greatly encouraged by the sense of ownership they felt at having been a part of the design process.
  3. Share it: A key component of entrepreneurship is the concept of making a profit. Although we need to teach our children that not all profits can be spent, we also need to encourage them to celebrate when profits are made. We’ve encouraged our children and their friends to take part in the running of our regular waterpolo tuckshops, and we’ve been truly impressed with their knowledge and understanding of profits. Although their first profits were relatively small, together they worked out the concept of employing even nominal profits to purchase additional and more innovative stock for their next tuckshop. Faced with a choice of spending their small profit or re-employing the profit to enhance their product offering, they made the correct choice and managed to raise a whopping R4 100 in just a few months.
  4. Teach them about ownership: Apart from the potential money that can be made by owning your own business, we need to show our children the value of owning something that you built from scratch. Entrepreneurship can mean building a company or a business that has the potential to add value to society, give back to the community and leave a valuable legacy. Let’s teach our children that being an entrepreneur has a much greater purpose than just making money. This is key to raising responsible, caring and giving adults.
  5. Encourage them to take risks: A vital part of entrepreneurship is learning that you’re supposed to take (albeit calculated) risks and that failing is part of the process. In my opinion, failure is underrated in the sphere of entrepreneurship and we need to reassure our children that in order to succeed there will be times where they first have to fail.  We would do well to share with them the wise words of Thomas Edison who said, “I have not failed. I’ve just found 10,000 ways that won’t work”. Accepting failure is the very essence of entrepreneurship. Let’s teach our children to embrace it.
  6. Give your children a financial education:  Educating your children constantly on the topics of money and finance is so critical to their understanding of entrepreneurship. While some people may desire and seek formal employment, it’s important for children to understand that, through entrepreneurship, they will be able to more fully control their financial futures. Reverting back to the example of the monetized website, we need to instill in our children an understanding of the power of residual income. Breaking away from the traditional, single profession approach to vocation, our children need to understand that they don’t have to trade an hour of their time for an hour’s worth of pay. They need to understand the value and benefits of doing something once (e.g. setting up a website) and then earning a passive income from it.
  7. Embrace design: Without detracting from the importance of maths and science, it is vital that we don’t under-estimate the role that design has in our children’s futures. A company’s logo, the architecture of its building, the design of it’s corporate stationery, the innovation of its website, the design of its social media feeds, the dress code of its employees, the signage on its vehicles – almost every single aspect of running a business involves an element of design. And with design packages and software being freely available on-line, the need to outsource your business’s design elements to external specialists is becoming less important. Let’s teach our children to embrace design and experiment with it unashamedly!
  8. Adopt early: Being an “early adopter” is an essential survival trait in the world of entrepreneurship. Having a mind that is completely open to all and any forms of new technology, media, strategies and methods is absolutely vital for survival. We need to encourage our children to embrace new innovations, regardless of how ridiculous they may seem as start-up concepts. The alternative to adopting early is being left behind just as early.
  9. Talk about advertising: Talk to your children about the adverts you see in magazines, on TV and on-line. Discuss how the adverts make them feel, whether it influences their desires and attitudes. Have discussions about how adverts affect their moods, their emotions and their concept of what’s important to them. Allowing children to verbalize their feelings and emotions will help them grow an appreciation for mass media and how it can influence (either positively or negatively) their thoughts and behaviour.
  10. Passion is king: A common characteristic of all successful entrepreneurs is that they are unashamedly passionate about what they do – and this attribute speaks loudly to the Millennial generation. Far from choosing the path of a single career or profession, the Millennial child is likely to be energised by finding something they’re truly passionate about and then developing innovative ways to make money from it. While our generation was fed on the concept of having a hobby or a passion that we could develop alongside our career (time permitting), the Millennial finds it difficult to fathom why their passion can’t, through innovation and adaptability, be turned into an income-spinner. Let’s teach our children just how valuable passion is. Passion drives innovation, and innovation is a cornerstone of entrepreneurship.
Twenty years ago we had no idea that, as graduates, we’d be entering an economy that was soon to burst forth a plethora of unimaginable careers. Now, as parents, we’re indeed facing the unknown when it comes to guiding our children towards successful financial futures. What we do know is that the essential elements for survival will include entrepreneurship, adaptability, innovation and risk-taking. As Mark Twain so rightly observed: “Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.”
Let’s encourage our children to do just that.
Have a super weekend!
Sue

When we left varsity twenty years ago, there was no such thing as an 'online community'!

Fair trade

Having done my obligatory time in the corporate labyrinth, it’s easy to look back on the pile of fallen ladders and chipped glass ceilings with a heart of thanks for having escaped the madness otherwise known as the rat race. As some wise soul once said, even if you win the rat race, you’re still a rat. And what a filthy animal a rat can be. There can be nothing more soul destroying than being trapped in a job that makes you desperately unhappy. Having been there myself, I know first hand the agony of going to work in order to ‘make a living’ rather than ‘make a life’. I believe so strongly that God put us on this earth that we may have enjoy an abundant life, and a job that strips us of our happiness is essentially robbing us of our right to a fulfilling work life.

One of the most thought-provoking statements ever uttered was made by the Dalai Lama when he was asked what surprised him most about humanity. His answer was this: “Man. Because he sacrifices his health in order to make money. Then he sacrifices money to recuperate his health. And then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future; he lives as if he is never going to die, and then dies having never really lived.” And herewith lies the question that I believe every working person should ask themselves: What, exactly, are you prepared to trade for money?

To elaborate on this point, let’s consider a scenario. You’re coming home after a day in the office and pull up in your driveway. As you’re getting out of your car, a hijacker points a gun at you and asks you for your wallet and your car keys with a threat that he’ll kill you if you don’t hand them over. What would you do? Every person I know would avoid eye contact, hand over his wallet and car keys, and allow the hijacker to drive off with their money and their car. Why? Because you value your life more than your money and your car, not so? In a crisis situation, our human instinct (fight or flight) takes over and our most basic need for human survival becomes insurmountable. The value of our material possessions becomes completely insignificant and mere survival, albeit sans any material possessions at all, would be better than not living.

The sad reality, however, is that this natural human instinct to value life above all else becomes hopelessly lost in the world of consumerism. We’ve been turned into overly-discerning, demanding and difficult-to-please consumers by our economic system (powered by the mass marketing media), and we are now products of greed itself. We’ve allowed ourselves to become the ‘created consumer’, and we believe it is both our right and our duty to consume, spend and desire more. The real problem, however, is not the consumerism nor the greed. The real problem lies in what we’ve grown accustomed to trading in exchange for our life.

Much has been written and published about the concept of financial independence and what it means to be financially free. As lifestyle financial planners, one of our fundamental principles is to help our clients create a great life and not a good living. We firmly believe that to be financially free one needs to accept that money is just a means to an end, and is not the end itself. If one of your goals is to make as much money as possible, then it’s most probable that lifestyle financial planning is not the appropriate style of advice for you. You’re likely to be more thrilled by picking stocks and timing markets. The calibre of financial independence we ascribe to is under-pinned by a number of key principles:

  1. Decide how much is enough: In my previous blog entitled How much is enough? I elaborated on this question in detail. Being able to answer this question depends largely on whether you’ve accepted the truth that money cannot and will not make you happy. Not ever. Once you’ve decided what’s really important, the process of calculating how much money you need to live on becomes so much simpler. If your greatest desire is merely to make as much money as possible, the question ‘How much is enough?‘ becomes both redundant and irrelevant, because no amount of money will ever be sufficient to satisfy your insatiable appetite for material wealth.
  2. Be responsible with your money: Once you know how much is enough for you and loved ones, consider how you can employ your money for to uplift the world around you. I’ve always loved the words that Bill Gates’s mother spoke to Melinda Gates before she died, giving birth to the Gates Foundation legacy “From those to whom much has been given, much is expected“. Whilst many ascribe these words to Mrs Gates, the words were in fact recorded in the Parable of the Faithful Servant in Luke Chapter 12, Verse 48: “From everyone who has been given much, much will be demanded; and from the one who has been entrusted with much, much more will be asked.” Regardless of your religious persuasion, we are citizens of a world wherein there is much suffering, illness and poverty.  If we (a) know how much is enough, (b) believe that all human life is equally valuable, and (c) accept that money can be used for enormous good, then the truth is we’ve all got important work to do.
  3. Practice fair trade: This is one of the oldest principles in the world of economics, and yet so many of us fail to apply to it to the most valuable asset of all – our life! This principle brings me full-circle to the critical opening question posed above – what, exactly, are you prepared to trade for money? And is it a fair trade? Let’s rephrase this question slightly. How much of the abundant life God has planned for you are you sacrificing in exchange for your salary and the material wealth it can buy you? And is it worth it? Many people are trapped in jobs that they, quite literally, detest while working excessive hours, sacrificing time with their children, missing out on their kids’ sports and extra-murals, travelling for business, spending a fortune on baby-sitters, tutors and au pairs, in exchange for what they perceive to be fantastic salaries. And yet they know that no amount of money can buy the delight on their son’s face when he scores his first goal or wins his first match because, quite simply, it’s priceless.

Knowing and accepting what you’re trading in exchange for your material wealth is a significant step towards attaining financial freedom. Financial freedom is not about having enough money that you never have to work again. True financial freedom is about working so that you can create a great and abundant life for you and your loved ones. This step can involve deep personal questioning and the ability to face the truth about what’s really valuable to you. Make sure that what you’re prepared to trade is a fair exchange. And don’t ever, ever trade the priceless stuff.

Stay blessed!

Sue

My husband, Craig, coaching the kids' waterpolo team with his friend, Ralph. Priceless stuff!

Break the spend trend

If you keep doing what you’ve always done, you’ll keep getting what you’ve always got. If you apply this saying to the way in which you manage your money, the equation reads something like this: if you keep spending the way you’ve always spent you’ll keep getting what you’ve always got – which is probably precious little disposable income, a whole lot of debt and zero retirement funding. Having focused on budgeting and consumer behaviour in my previous blogs, you’ll appreciate that many of our money problems are direct results of our own behaviour and attitudes towards money rather than the fact that we don’t earn enough money.

When it comes to consumer behaviour, another interesting phenomena is how habit-forming our spending behaviour can be – to the point where, even though we go through our budget with the finest of tooth combs, we are unable to recognise unnecessary or excessive expenditure. As financial planners we’re often asked by clients to assist them reduce their expenditure, and it’s something that we gladly do. With years of experience in fine-tuning budgets, here are our top tips on cutting back costs that have often crept into the monthly budget through force of habit.

  1. Home entertainment: Whilst everyone enjoys going out to a restaurant for a meal once in a while, the cost of eating out has reached a point of almost being financially unjustifiable (let alone unaffordable!). A bottle of wine that costs R60 at your local supermarket will cost you about double that at a restaurant. A 300g steak is nothing less than R100, coffee arrives at R15 a cup and before you know it, a meal for two people can easily cost R500 including the tip. Entertaining at home is significantly more cost-effective, especially if you all club together and share a meal. We regularly have friends around for a meal where one friend brings the salad, the other brings a chicken dish, someone whips together a potato bake and everyone brings a bottle of wine. While R500 for a meal doesn’t sound like much, if you’re eating out once a week, you’re spending R24 000 per year on dining out.
  2. Reassess your bond insurance: A common misperception in this country is that home owners are obliged to purchase their home loan insurance through their financial institution. This is absolutely not the case. Whilst your bank can insist that you have home loan insurance in place, you are free to purchase your insurance through a provider of your choice. If you’ve purchased your home loan insurance through your bank, there’s a strong likelihood that you’re paying excessive premiums. Also, as your home loan reduces, make sure that your life cover reduces with it. Chances are you haven’t checked your home loan insurance in a while. Get your financial planner to run some quotes and get your monthly premiums reduced.
  3. Accept the gift of a tax-break: South African tax legislation allows you to invest 15% of your pensionable income into a retirement funding tax-free. If you’re not investing for your retirement, you’re effecting compromising your future financial freedom and paying too much tax at the same time.
  4. Quit it: A box of cigarettes costs around R25 for a pack of 20 cigarettes. If you smoke 20 cigarettes a day, it means you’re spending at least R750 per month supporting your deathly habit. That’s about R9 000 per year that you’re paying for the pleasure of having your lungs damaged, excluding the medical costs incurred treating your upper respiratory tract infections, allergies and other smoking-related illnesses. To put the cost of smoking into perspective, the cost of your smoking habit is equivalent to half the cost of one child’s education at a good Model C school . If both of you smoke, the cost of your habit is the equivalent of putting one child through school.
  5. Box office: Reducing your expenditure often means changing your habits and undoing the psychology behind what allowed us to create the habit in the first place. If you order take-aways for lunch or buy ready-made lunches, you’ve probably developed the attitude that your life is too busy to prepare your own lunch or that you deserve the luxury of not having to make your own lunch. Another interesting purchasing phenomena is that we sometimes tend to close our eyes when making certain purchases. We also become insensitive to the relative cost of items. Retailers rely on this aspect of marketing, and trade on the fact that, over time, we’ll become numb to the excessive cost of basic items. Take the innocent ready-made sandwich for example. How is it possible that while we’re accustomed to paying R5.00 for a loaf of bread, we find it perfectly acceptable to pay R19.00 for a single sandwich which contains only 2 slices of bread and a few slices of over-processed cold meat. A ready-made sandwich and soft drink every day, and you’ve just blown R900 on ready-made lunches for the month. Now calculate the cost of purchasing your own bread and fillings, and taking your own sandwiches to work in a lunchbox. If you get creative and use left-over meat, chicken or salads, you will literally save yourself hundreds of Rand per month.
  6. Pay it off: Yes, pay off your credit because it’s costing you a fortune in interest charges. But don’t cancel your credit card outright, because it’ll benefit you if you ever need to prove your good credit record.
  7. The not-so-convenient store: I’m as guilty of this one as anyone else. Whilst these stores may be convenient for shopping, they’re entirely inconvenient from a financial perspective. Yes, they run regular specials on milk and bread, which are clever marketing tactics designed to make you feel justified stopping there in the first place. The problem is that the costs of their other goods are unjustifiably inflated. And once again we’ve become desensitised to the exorbitant costs. So you stop to pick up bread and milk, and leave having purchased the latest Car magazine, a cooldrink, a packet of chips and some chewing gum – all of which are severely over-priced comparison. Daily stops at your local convenience store can result in hidden expenses that eat away at your disposable income very rapidly.
  8. Meal planning: I can personally attest to the value of this piece of advice. When life gets entirely frantic, I often fall into the trap of popping into the shops on a daily basis to buy something for supper simply because I haven’t taken the time to plan the week’s meals. I’ve had to really discipline myself to assess the week ahead and work out the meals for the week. I also take into account what I need for the kids’ school lunches and then I shop accordingly. I stock up on bread, rolls and milk and keep them frozen until they are needed. By doing this, I avoid having to pop into the shops for a ‘top-up’ shop during the week or having to visit the not-so-convenient shop.
  9. Cancel your landline: This is something that we did about 7 years ago, and we’ve probably saved ourselves about R1 000 per month. We both have cell phones which we carry with us religiously and we eventually realised that the only person using our landline was our domestic! There’s no doubt that we’ve saved ourselves at least R12 000 per year by cancelling the landline.
  10. Check your package: If you’re on a cell phone contract and have been for some time, you’ve probably grown into the habit of upgrading your phone every two years and never really assessed the type of contract that you’re on. New cell phone packages are being released all the time, and it’ll pay you to get a good cell phone assistant to assess your cell phone account and give you advice on the most appropriate, cost-effective package for you. A colleague of mine has just changed his cell phone package and is saving himself about R400 per month – a result of getting expert advice from an educated sales assistant.
  11. Mad magazines: I used to throw magazines into my shopping trolley as a matter of pure habit. The new Marie-Claire, Fair Lady or Femina was regarded as an essential item – in the same league as soap and loo paper. The cost of magazines is another price pitch that we’ve become completely numb to. R25 (minimum) for a monthly magazine and R15 for a weekly one and it’s easy to see how your monthly magazine habit can easily cost you well over R100, if not much more (depending on what you read). If you’re anything like me, most magazines lie on the table next to my bed waiting to be ready for weeks on end. If you’re serious about a particular magazine, then rather subscribe to it.
  12. You’re rewarded: While some people remain sceptical about the plethora of rewards programmes out there, and rightly so, there are some really good programmes out there that are well worth using. Programmes such as Discovery Vitality, Clicks Club, Pick ‘n Pay Smart Shopper and FNB’s e-bucks really do work. As a word of warning, though, make sure you don’t fall into the trap of forced spending to take advantage of some ‘special offer’.
  13. Closed the clothing accounts: This is probably the most over-stated but least followed financial advice on earth, and yet it still fascinates us that so many people struggle with the noose of shop accounts. Excessive interest rates and compulsory monthly minimum payments are compounded by the fact that the retailers regularly (and often without your knowledge) increase your credit limit, leading you blindly into more debt, higher monthly repayments and a tighter noose of debt. Do yourself a favour – close all your clothing accounts (and any other retail accounts). Cash is king. If you don’t have the cash, you can’t afford it.
  14. Bank online: Besides for decreasing your banking charges, you’ll also earn more points on the rewards programmes of your bank. Discipline yourself to do your banking on-line. Using autobanks is expensive, so limit your cash withdrawals and rather draw larger amounts less often.
  15. The sale fail: Unless you know exactly what you’re looking for, shopping at a sale can result in you spending money on unnecessary goods that you didn’t even know you needed in the first place. Let’s be honest, most shop sales are stocked with out-sized garments and goods that nobody else wanted to buy. So why on earth would you want to buy the stuff? Just because the price of something is good in relation to its original price doesn’t mean you need it. Practice the art of discernment.
  16. Pampered pets: For the price of some pet food you could cook your pooch free-range chicken and basmati rice for dinner every night. I’m being absolutely serious. Check on the costs of some of the top-end gourmet dog foods and you’ll realised that we’re being robbed blindly by pet-food companies trading on our over-developed desire to pamper our pets.
  17. Click through the news: If you consider how much of a newspaper you actually read, you’ll know that it’s precious little. Most major newspapers are available on-line and you can be selective about the articles that you read for free.
  18. Bottled beverages: South Africa has some of the highest quality tap water in the world, so there’s really no need to buy bottled water at a cost of about R20 per litre. That’s more expensive that the cost of petrol! If you’re want filtered water, buy a water filter and filter your own. And of you think you’re drinking some specially formulated magic mineral water, check the label. Most bottled water attests to being just that – bottled water.
  19. No luck: If you’ve ready my previous blog, ‘So you want to win the lottery?’, you’ll know that your chances of winning the lottery are 1 in 14 million. Quite simply, stop buying lottery tickets and focus your time, money and energy on curtailing your expenditure and generating more income.
  20. Satellite holiday: If you’re going away for an extended period of time, arrange with Multi-choice to cancel your DSTV for the period that you’re away. You will then only be charged pro-rata for the days that you used your DSTV, saving you a few hundred Rand.

In these economic times we are being challenged to be more cautious, clever and discerning with our money and our expenditure. I challenge you to give consideration not just to your spending, but to your spending habits. Identify those spending habits that are chewing your disposable income, attack your budget aggressively and strip out the expenses that are all but wasting your hard-earned cash. It might be a cliche, but it really is true to say that a penny saved is a penny earned. Keep earning those pennies!

Take care

Sue

Attack your budget aggressively!

Escaping the debt threat

If you’re living with what you perceive to be insurmountable debt, you’re likely to feel as though you’re on a treadmill to absolutely nowhere. The money comes in at the end of each month and literally leaves skid marks as it races through your bank account to pay off your various creditors, leaving precious little trace of a salary at all. Running the debt treadmill is hugely depressing and frustrating as the noose of debt grows ever tighter, whilst you’re expected to run ever harder and faster to keep up. What most debt-laden people don’t realise is that there is no need to live a debt-riddled life and that there are (very workable!) ways of reducing and eventually eliminating your debt over time. Living a debt-free life is not some idealistic dream that can only be achieved by the big earners and the clever investors. Everyone has the potential within them to attain a life that is free from debt and the anxiety that comes with it. Like any of your life goals, working to achieve a debt-free life takes dedication, education and aggressive commitment to the cause. But, most importantly, reducing and eliminating your debt takes time. And, believe it or not, of all the factors affecting your ability to be debt-free, time (also known as patience or delayed gratification!) is a significant stumbling block on the road to financial freedom.

Having counselled and advised many clients on their journey a debt-free life, here’s some essential advice:

  1. Stop being an ostrich: For some people having their teeth extracted would be a more pleasant experience than listing their debt on paper. The reality is, however, that you can either remain an (albeit heavily indebted) ostrich about how much you owe, or you can come clean about your debt. Focus and visualize what your life will be like in a debt-free world. Now take a pen and piece of paper and start writing! When listing your debt, make sure that you list all relevant details including the exact amount owing, who it is owed to, the interest rate payable, the term of the debt, the minimum monthly installment and any other significant factors affecting repayment. If your payments are late in respect of any debt, or if you’ve been handed over, you need to flag these debts. We’ll deal with these debts later.
  2. Brave your budget: We’ve already discussed the many reasons why people avoid doing their budget in my previous blog, ‘Braving the Budget‘. So, once you’re finished making all the excuses why you shouldn’t prepare your budget, pick up a pen and do your budget! There’s absolutely no point planning an attack on your debt if you don’t know your current position. If you’re avoiding your budget because you have a dreaded suspicion that you’re spending more than you earn, consider (a) that you’re probably right and (b) you can change this! Great, you’ve got your debts lists in detail and you’ve got your monthly budget written out. The next step is to map your debt repayments over a period of time. Here’s how…
  3. Use a debt reduction calculator: If you’ve never tried a Debt Reduction Calculator, you don’t know what you’re missing! As far as financial calculators go, this is a seriously fantastic and liberating tool. If you want to use the Crue Consulting Debt Reduction Calculator, click here and follow the links. Whatever you do, don’t be put off by this step! Even if you’re the last financially-minded person on earth, you will be able to use this calculator. All you need to do is punch in your various debts, how much interest you’re being charged and your minimum monthly repayments. The calculator will do the rest for you. The great part about this tool is that it calculates both how long it will take you to pay off each debt as well as the time period it will take until you are debt-free. The financial theory behind the calculator is that you slowly start reducing your debt every month. As soon as one of your debts is paid off, the freed up cash-flow will then be channeled towards the second debt. Paying off your debt in this manner creates a snowball effect so that, as each debt is settled, the freed up cash is rolled over to knock the next-listed debt on the head.
  4. Put your debt in order: As with all things relating to finance and economics, there’s a whole lot of human psychology behind it all! When it comes to paying off debt, the financial gurus will advise you to pay off your debt that attracts the highest interest first. And whilst the financial theory behind this is great, it doesn’t address the human need to feel a sense of accomplishment. Our advice, therefore, is to pay off the smallest debt first. Why? Because you’re likely to settle this debt within a relatively small period of time and this will achieve two significant things. Firstly, you’ll be able to celebrate a small victory early on and this will no doubt boost your morale and your belief that you can do this. Secondly, it will free up cash (i.e. whatever your repayments have been) which you can then use to boost your repayments towards the second-listed debt.
  5. Be unashamedly aggressive: If you’re adamant you want to live a debt-free life, then you need to attack your debt head-on and in the most unashamedly aggressive manner. If you’re avoiding doing your budget because you have a dreaded suspicion that you’re spending more than you earn, you’re probably right! The bad news is that there are only three ways to fix this equation: (a) spend less, (b) earn more or (c) both. The good news is that you’ve got options! If you’ve done your budget then you’ll have identified at least five ways that you can cut your costs. And if you don’t believe me, then look out for tomorrow’s blog entitled ‘Breaking the spend trend‘. Just a quick example, if you cut out your morning Wild Bean Cafe or Vida coffee, you’ve already saved yourself in excess of R250 per month. That’s R3 000 per year excluding interest! Once you’ve aggressively attacked your expenditure, you may want to consider generating a second income. Although this may sound far-fetched, you will be surprised at the innovative ways in which you can generate a second income. Even a couple of extra hundred Rand per month is going to greatly expedite your repayment plan, so don’t be too quick to brush off opportunities (however lowly!) to earn some extra cash. You won’t need to do it forever.
  6. Understand your repayment timeline: Make sure that you keep your deb repayment timeline on hand so that you can refer to it regularly. By understanding exactly when your next ‘victory’ is planned for, you’ll avoid any potential disappointment along the way. Plot your victories, celebrate them when you achieve them and them refocus on the next debt scheduled for elimination.
  7. Have an Emergency Fund: A sure-fire way to derail your debt repayment plan is to not have an Emergency Fund. An Emergency Fund is designed to provide you with instant access to capital in the event of those unexpected, unanticipated eventualities – such as suddenly needing a new set of tyres on your car. If you haven’t already done so, ensure that your monthly budget includes an allocation to your Emergency Fund. Having an Emergency Fund means that you won’t have to dip into your credit card if you suddenly need extra cash. Accessing your credit card that you’ve been trying hard so hard to pay-off will present you with a serious emotional and financial setback.
  8. Be on time: Whatever you do, ensure that you pay your bills on time. Late payment of your bills can only be higher interest rates, penalty charges and more debt, so set aside a day (and time) every month to do your banking and make all your payments.
  9. Talk to your creditors: If there’s one thing a creditor dislikes more than a late payer it’s a late payer that doesn’t communicate! Let’s face it: all creditors want their money back and most will be prepared to negotiate extra time if you’ll just talk to them about it. They’ll appreciate a phone call or e-mail from you more than you can imagine, and most creditors will be more than willing to help you if they know your’re serious about paying your debt back. Knowing that you’ve got a personal repayment plan will give them comfort that you’re managing your finances and that you have every intention of settling your debt.
  10. Be careful with debt consolidation: As a general rule, if something sounds too good to be true, it probably is. Debt consolidators advertise the most incredible terms and benefits for ostensibly low fees, if any. The reality, though, is that if you have a budget, a debt calculator and a tenacious desire to be debt-free, then you don’t need a debt consolidator. Over and above this, you need to learn to take personal responsibility for your spending, your finances and your debt, so there’s nothing to be gained personally by outsourcing your financial responsibilities to a fiscal nanny – and getting nailed by hidden costs and insurance while you’re at it. If you want control of your financial life, take control – don’t outsource it!

Let’s be honest here. If you’re struggling with debt, there’s probably multiple underlying issues that need to be addressed which have, no doubt, resulted in your current debt crisis. Whether it’s impulsive buying, compulsive shopping, fear of money, sheer ignorance of how dangerous credit is, failure to budget or irresponsible spending, it’s as important to address the psychology behind your debt problem (if not more important) than to address the financial fix you’re currently in. If you don’t address the behaviour that is triggering your debt problem then (even if you attain your debt elimination goals) there’s a strong likelihood that, over a period of time, your debt will once again accumulate. If you’re going to launch an aggressive attack on debt, why not be unashamedly aggressive about your own shortcomings at the same time.

There’s absolutely no point waging war against your debt if you’re content to settle for a few short-lived battle victories only to lose the overall war which could be victoriously yours.

Stay focused!

Warm regards

Sue

You can emphatically erase all debt from your life.

Feel like a sandwich?

Ever feel like you’re caught between a rock and a hard place? Or worse, wedged firmly between two slices of stale bread with no chance of escape? Well, you’re not alone. In fact, statistics show that around 20% of adults are now caring for their aged parents (in some form or another) whilst at the same time trying to raise their own families, giving rise to what has now become known as the Sandwich Generation. The Sandwich Generation is a relatively new term simply because it’s a relatively new concept! Let’s do the maths: If you’re in you’re between the ages of 40 and 60, then your children are somewhere between teenage-hood and their late twenties. Your parents are in their 70s or beyond, and they’re going to live much longer than ever anticipated! It’s a known fact that incredible advances in disease management and medicine mean that all expectations of human longevity have been surpassed by our silent generation parents. The result is that, as the sandwich’s filling, we’re still raising our children, seeing them through university and helping them launch their careers, while at the same time taking care of our parents’ ever-increasing financial, emotional and physical needs. All of this while holding down our own jobs or careers, and pursuing our own dreams. In fact, for some of us, our plate is so full we can’t help feeling like a super-sized club sandwich.

The emergence of the Sandwich Generation is one of the key reasons we practice what we refer to as multi-generation financial planning. This process includes understanding the financial needs of, not only the couple that we’re advising, but their parents as well. The reality is that much of the emotional stress and financial pressure suffered by the Sandwich Generation could be significantly reduced if caring for ones aged parents had been planned for as part of the process. Speaking to members of the Sandwich Generation, the consensus is that it’s not looking after their aged parents that is a problem – it’s the fact that their initiation into the Sandwich Generation took them by complete surprise! As I’ve discussed before, the biggest shortcoming of the Silent Generation is that they don’t talk – about their health, their finances, their emotional well-being or anything else of a personal nature. This doesn’t bode well for their Baby Boomer child who has a vested interest in knowing whether his parents have enough retirement savings, what their future medical costs are going to be or whether they’re going to need private nursing or frail care anytime soon. The reality is that any significant change (for the worse) in your parents’ health, emotional well-being or financial status has the potential to completely re-design your existing lifestyle whether you’re prepared for it or not!

If you’re a member of the Sandwich Generation, here are some useful tips for you:

  1. No surprise sandwiches: Whether you’re a member of the Sandwich Generation or a potential member, our advice is to make sure that there are no more surprises in store for you. Make it your priority to understand your parents’ finances, their health, their medical aid, their expenses, their Will, and all other matters relating to their personal circumstances. You may want to consider asking your personal financial planner to take over your parents’ financial affairs (if they’re happy with that). This will allow your financial planner to view your parents’ finances and your finances (in particular your own retirement funding) in full overview, and will give him more insight into advising you into your financial future. Having your financial planner in control of both sets of finances is a good mechanism to put in place to help avoid any future financial surprises.
  2. Get the power: Depending on the status of your parents’ health, you may need to obtain a Power of Attorney to give you permission to manage their financial matters, legal affairs and healthcare on their behalf. It is relatively easy to obtain a General Power of Attorney in South Africa. A Power of Attorney will give you great peace of mind that you are able to manage the affairs on behalf of your parents. Consolidating both sets of financial matters with a single financial planner, together with obtaining a General Power of Attorney over their affairs, will greatly alleviate the financial and legal pressures that you may be faced with.
  3. Scenario plan: While your parents are still healthy and of sound mind, try and talk to them about their future. This is often best done in the context of scenarios planning – asking a whole series of ‘what if’ questions. What if one of you needs frail care? How do you feel about a retirement village? Would you prefer a frail care home or a private nurse? There’s no doubt that your parents have spoken to each other about their old age and what plans they’d like to put in place. Make sure that they share these plans with you – after all, you’re the one who is most likely going to  implement the plans for them. Find out how they feel about retirement villages, frail care, down-scaling their home, private nursing, no longer driving, what happens when one of them passes away, moving in with you, and all the other potential issues that you may have to face up to in the future. Our advice is to deal with them now so that you’re more prepared – both emotionally and financially – for the future.
  4. Family first: Looking after your aged parents, especially if they live with you, can tax every aspect of your life – and the life of your children. A recurring theme in the realm of surviving the Sandwich Generation is to put your own family first. While this may sound like stating the very obvious, only those adults who have lived with their aging parents know how hard it can be to make sure your children come first. Real life scenarios such as missing your son’s hockey match because your mother has fallen and injured her hip will test your resolve to ensure that your own children come first. The reality with living with or caring for the aged is that their emergency healthcare needs may sometimes have to take priority over the needs of your family. Our advice is to sit down with your children and explain everything to them. It will help that they know exactly what is medically wrong with granny or grandpa, and what medical interventions or emergencies can be anticipated. It’s important they understand that, unless in the face of a medical emergency, they are still your number one priority. Caring for your aged parents is, however, a valuable lesson in love and family loyalty that your children can learn from and put into practice one day when you are frail.
  5. All things medical: Understanding your parents’ medical condition is also pivotal to managing their personal affairs into the future, and avoiding any unnecessary surprises along the way. Once you know their medical history and current status, it is imperative that you understand what medical aid (and plan option) they belong to. Make contact with the medical aid administrators and find out essential information such as procedures for emergency admissions, frail care nursing benefits, post-operative rehabilitation benefits, the costs of radiology and pathology, and any other benefits that are essential for the aged. Secondly, build relationships with their medical professionals as this will be of huge value when discussing and planning their future healthcare needs. The doctors and specialists will most likely appreciate your involvement in their lives and will become comfortable discussing matters with you (with your parents’ permission). Thirdly, we strongly recommend that you explore frail care and private nursing options long before you may need them. There is a drastic shortage of high quality frail care facilities in this country and the waiting lists for these institutions can be depressingly long. Similarly, it may take a while to find the frail care nurse who meets all your parents’ requirements, so we recommend that you begin exploring these options even before they become an imminent requirement.
  6. Education funding: Fund for your children’s education – without exception! Make sure that, regardless of the needs of the generation above you, the generation beneath you is not compromised in any way when it comes to their education. Dipping into your children’s education funding to finance your aged parents is never a good idea, and we strongly recommend that you find alternative solutions. As parents, you have a responsibility to provide your children with the best possible education which, in turn, will help them develop successful careers. Compromising your child’s future to help fund for your parents’ retirement will only serve to exacerbate the Sandwich Generation problem, not solve it! Ring-fence your children’s education funding and keep it safe.
  7. Talk to your employer: Somewhere between raising your children and caring for your aging parents comes your own job and career. The irony of it all is that your job (or ability to earn an income) is pivotal for holding all the generations together, and yet it’s the one aspect of your life that can be severely compromised if your employer doesn’t understand your personal circumstances. While we don’t recommend airing your personal laundry at the office, we do recommend that your employer fully understands your circumstances before you start dropping the corporate ball. Keeping your employer informed regarding your personal matters means they’re more likely to understand if you suddenly need to dash out the office to take granny to hospital. It also means that you and your employer can put contingency plans in place if you ever need to be out of the office at short notice.
  8. Look for support groups: There are literally hundreds of charities, institutions, organisations and Churches that have support groups for the aged and the frail, as well as the families of the aged parents. Many adults feel completely lost and overwhelmed when finding themselves (sometimes by surprise) in the Sandwich Generation, and many feel isolated and alone. The statistics, however, show that 1 out of every 5 adults is looking after their aged parent – either financially or physically – so the reality is that you’re not alone! Find the support groups in your community and get help. No one ever said you needed to do this on your own.
  9. Ask for help and delegate: Many people attest to feeling tremendous guilt at not being able to do more for their aged parents. The reality is that you need to protect your income (your job), put your children first to ensure that their best interests are protected, and then put sufficient plans in place to make sure that your parents’ needs are attended to. This will no doubt mean (a) delegating and (b) asking for help from friends and family – not easy things to do for some people! Instead of feeling personally responsible, ensure that your family understands that you all have a joint responsibility to look after granny and grandpa. Give your children things to do that can help you – such as getting them to make grandpa’s tea or reading to granny. By getting the whole family involved you can create a sense of unity, common purpose and instill the concept that family looks after family.
  10. Roll out the Welcome mat: If you make the (albeit difficult) decision to move your parents into your home, make sure you do it with a happy heart and that the whole family welcomes them with open arms. Don’t allow your (or your family’s) behaviour to make your parents feel as though they are not welcome or that they are an unwelcome burden to you. If you’ve made the decision to have them live with you, then embrace it and make sure your home is a happy place for them (and you) to be.
  11. Give them a job: They may be aging and slightly frail, but everyone wants to feel like a valuable, productive member of society (and the household). You’ll be amazed at how many meaningful chores you can find for them to do! Polishing your silverware, sorting out your sewing cupboard, helping the kids with homework, brushing the dogs or folding the washing. Getting them involved will make them feel as though they are making a positive contribution to the family – and they will be!
  12. Celebrate family: When it all seems too much to bear, consider the phrase ‘this too shall pass’. While having to support your parents – whether financially, physically or emotionally – may be seriously draining, it’s something that won’t last forever. For sure, having three generations living under one roof (or on the same property) can present its own set of challenges, but it can also be the source of much laughter, fun, inter-generational bonding and incredible family unity. While you still have your parents with you, enjoy them and celebrate your family together.

Someone once said, “I don’t care how poor a man is; if he has family, he is rich”. If you consider your aging parents to be a source of richness in your life, you will surely be greatly blessed.

Warm regards

Sue

If you have family, consider yourself to be rich.

Life for the non-earning wife

For many years, middle class South Africa has been plagued by hordes of over-zealous (and often poorly qualified) insurance brokers, over-anxious to flog their array of over-complicated, barely-understood insurance products with badly drafted sales pitches intended to seduce you into buying policies based on fear, guilt and sometimes sheer ignorance. The insurance salesman, having limited (if any) knowledge of the concept of financial planning in its truest form, has been exorbitantly and inappropriately incentivised by South Africa’s dominant insurance companies, earning upfront commissions of staggering proportions – commissions and incentives that are way out of proportion to his qualifications, expertise, knowledge or the effort required to fill out the albeit time-consuming life insurance application forms. In their target-driven rush to flog their array of insurance must-haves, the broker has fallen desperately short of the requirements for sound financial planning. Their questionable, and many times blatantly unethical, behaviour has not only compromised the professional reputation of the qualified and serious financial planner, its also compromised the interests of their clients by failing to really assess the needs of the whole family. With examples too many to confine to one blog, let’s focus on the non-earning wife (or possibly husband) and her need for life cover.

As one of our underlying financial planning principles, we insist on preparing a joint financial plan for both spouses – regardless of who works, who doesn’t or how much each earns. Why? Because, regardless of income, qualification or career, the couple is running a joint household, they are raising their children jointly and they are jointly responsible for their financial futures. A common misperception that we need to deal with upfront when counselling couples is that the breadwinner is the one who needs life cover, disability protection and severe illness cover. If the wife doesn’t work, the assumption is that there’s no risk that needs to be protected. She doesn’t earn an income, she brings nothing into the family bank account and if she were to die or become disabled there’d be no financial loss, right? Absolute and emphatically wrong.

Let’s assume a family of four, where the husband is the sole breadwinner and (by mutual agreement) the wife is a stay-at-home mother to their two small children. The natural assumption is that the husband would require insurance of some sort of insurance in the event of his death or disability. And rightly so. If he were to die, he would need to leave his wife with sufficient life cover so that she could maintain their lifestyle, invest for the children’s education and fund for her retirement. If he were to become disabled, he would need insurance to protect his income – in other words, to pay him a monthly disability income until his retirement age. He’d probably also require a lump sum severe illness cover to provide capital in case he were to have a heart attack or suffer from a debilitating illness. In many instances in the past, this is where the financial planning needs of the family ended! But what about the wife? Or, more importantly, what about the husband and the children if something happened to her?

Now, I’m a working mother, and am privileged to work from offices that are connected to our home. As a mother of three children, I have a very full appreciation and respect for all mothers, regardless of whether they earn an income or not. Mothers seem to be genetically predisposed to the art of multi-tasking, with an innate ability to get the job done in the least amount of time, very little complaint, insurmountable energy and with no expectation of reward. Let’s assume, in our example, that the mother is tragically killed in a car accident, leaving her full-time employed husband and her two young children. The common assumption would be that there would be no financial implications as a result of her death. The reality, however, is that there’s a whole host of functions that would need to be replaced. Let’s look at her (non-earning!) job description:

  • Performing household chores
  • Grocery shopping
  • Clothing the children
  • Paying and organising domestic workers
  • Lifting children to sports and extra-murals
  • Liasing with school and teachers
  • Supervising homework and projects
  • Preparing meals and school lunches
  • Running the household budget
  • Taking care of speech therapy, OT, doctors and other medical needs
  • Attending school meetings, PPTs and other committees

You see, where many people tend to get confused about is this: the full-time mother doesn’t earn an income, but she does work. And her role as mother is the most important job on earth.

My husband and I review our financial plan every year to ensure it remains appropriate to our needs. This may sound excessive, but you’ll be surprised at how dramatically your circumstances (both personal and financial) can change over the course of twelve months. Part of our financial planning process is based on the concept of scenario planning – answering the ‘what if?’ questions.

So, returning to our example above, when doing financial planning with the couple, we would have done some scenario planning around the question “what if your wife had to die?’. Some of the questions we’d encourage her husband to consider would be:

  • Would your employer-granted compassionate leave be sufficient for you? Or would you need to take an extended sabbatical from work in order to deal with your grief and that of your children? If you’d like to take an extended period of leave (perhaps between 3 to 6 months), you’d need to provide for this in her life cover.
  • Would your medical aid cover the costs of trauma/grief counselling for you and your children? If not, rather insure for these additional costs appropriately. In general, only comprehensive medical aids provide for psychology benefits subject to certain annual limits.
  • Would you need to hire an au pair or a child-minder to take care of the children during the afternoons? By calculating the cost of a child-minder’s income and the years of schooling left, you can fairly easily calculate how much to insure for in this respect.
  • Would you need to hire a tutor to assist your children with homework supervision? This will become more necessary as your children get older and their schoolwork becomes more challenging.
  • What do you anticipate would be your baby-sitting expenses? You would need to consider the fact that if you travel regularly for business, you may need to hire a regular baby-sitter or live-in helper. Once again, these costs can be easily estimated.
  • What would happen during school holidays? You will need to give thought to holiday care and the associated costs thereof. Alternatively, you may need to consider the costs of flying grandparents down for the holiday periods to help look after the grandchildren.
  • Would you need to hire a domestic worker (or increase domestic help) to include meal preparation for the family? If you’re working full-time, you will need someone to prepare meals for you and the children, pack school lunches and attend to their nutritional needs.
  • Would you consider cutting back on your hours of work in order to spend more time with the children? In this regard, you can calculate your potential loss of income over a period of time (for instance, until the children are in high school) and then insure for the future income loss.
  • Would you consider having your parents (or perhaps your in-laws) move in with you to assist with the children? If so, would you need to renovate the house or make structural changes to accommodate them.

Food for thought? Absolutely. In a similar vein, if his wife were to become disabled, we would go through a very similar ‘what if’ scenario planning session in order to determine the family’s exact financial requirements should Mom no longer be able to perform her all-important role as mother, wife, chef, taxi-driver, bookkeeper, secretary, head buyer, chief-liaison-officer, therapist and tutor.

Our society, in general, undervalues the role of the stay-at-home-mother and this is never more evident that in the field of financial planning. In the words of GK Chesterton, “How can it be a small career to tell one’s own children about the universe? How can it be broad to be the same thing to everyone and narrow to be everything to someone? No, a woman’s function is laborious, but because it is gigantic, not because it is minute.”

The mistake made by so many financial planners is they assume that if there’s no financial loss, there’s nothing worth protecting. The reality is the loss of a mother is greater than anyone can ever quantify, and the loved ones left behind are well worth protecting.

Have a blessed day!

Sue

My husband and 3 boys are well worth protecting!

Thy Will be done

Talking about your death is not the most uplifting topic of conversation to have with your partner. No one really wants to contemplate dying, or what will happen to your spouse and children if you were no longer around. This is true of many couples, especially younger couples who are still raising young children and who somehow can’t contemplate the need for Estate planning. While you’re young, fit, healthy and full of vitality, having a conversation about death is akin to being struck by a soggy blanket on a sunny, African day. As I’ve said before, lifestyle financial planning is about planning for both the foreseeable and the unforeseeable events in life. Planning for the foreseeable is the ‘easy’ part of financial planning – saving for your first home, planning tertiary education for your children, investing for retirement. These are all the events in our lives that we can (to a large extent) control, plan and be strategic about. The real challenge lies in counselling clients about the unforeseeable events that life can and may very well deal one. Retrenchment, dismissal, cancer, a debilitating disability, your untimely death or the death of a loved one. Admittedly, these are the tragedies we hope life won’t throw at us. Sound financial planning, however, means putting cost-effective and appropriate mechanisms in place to make sure you and your family are best protected against any of life’s unforeseeable, and not-so-pleasant, events. One of the greatest legacies you can leave to your spouse and your children is a Will. And if you think that Wills are only for high net worth individuals, think again.

Unfortunately, the well-intended Will has received shockingly incorrect publicity from the over-simplified US film-industry. And just as a matter of interest, American estate planning legislation is not based on Roman-Dutch law that forms the basis of South Africa law – which makes the American version of a Will even more inappropriate for us South Africans. So, forget everything you’ve ever seen in the movies about Wills, disinherited step-sons and embittered widows. As South Africans operating under a highly-developed legal system, the reality is that we should all have a valid Will.

Contrary to popular opinion, the Will is not the privilege of the wealthy few. In terms of our law, if you die without a Will (i.e. Intestate), all important issues such as the guardianship of your children, the distribution of your assets, and the administration of your Estate will be done by the South African courts, which is certainly not an ideal situation given our already over-burdened courts. By having a written, signed and witnessed Will, you are able to avoid having your Estate wound up by the State, no doubt subject to massive delays and bureaucracy. Besides for using a Will to appoint your own executor of your Estate, there are loads of other sound reasons for having a Will.

If you have minor children, we strongly recommend that you prepare a Will. Why? Because in your Will you may appoint a legal guardian to your children in the event of your death. What’s really important to know (and we can’t stress this enough) is that, if you and your spouse were to die intestate, the State would appoint a guardian for your children – and it may not necessarily be the person you would have chosen. As awkward and uncomfortable as the discussion may be, we encourage you to sit down with your spouse and talk about who you would appoint as legal guardians for your children. After our children were born, my husband and I had an in-depth discussion about appointing legal guardians for our children if we were to die. Although we both have siblings, we nominated my parents as the legal guardians for our children. Whilst our siblings would undoubtedly love our children and raise them well, we felt that ‘inheriting’ three additional children whilst in the prime of one’s life may be unfair to any of them. Our Will therefore makes provision for my parents to be the legal guardians of our children, and the proceeds of our Estates would be held in Trust for the children and administered by my parents on their behalf until each of them reaches adulthood. We’re acutely aware that there’ll come a time in the future where we will need to reassess the guardianship of our children, especially as our parents age. At this point, we will reconsider the options and update our Will.

On the topic of guardianship, we also strongly believe it’s something you should discuss with your children – when the time is right. Our two eldest children reached a stage (at around 10 years) where they became acutely aware of the concept of mortality. They started questioning what would happen if either of us were to die. As parents, our natural reaction is to brush it off with a careless, “Don’t be silly, nothing’s going to happen to Mommy and Daddy”. However, the fear of losing one’s parents is a very real fear that plagues children and we owe it to them to reassure them. Our children know that if we were to die, they will be raised by Granny and Grandpa. While it’s not a happy topic of conversation, knowing the answer to the ‘what if’ question has definitely settled their young minds.

Another compelling reason for having a Will is to ensure that your children don’t inherit under the laws of intestate succession. If you don’t have a Will, your assets will be distributed between your surviving spouse and your children according the the Intestate Succession Act. Because you died without a Will, the money inherited by your children will be transferred the the State’s Guardian Fund and will be administered by this fund until your children reach adulthood. On the other hand, if you include a simple clause in your Will which provides for a Testamentary Trust to be formed when you die, all money inherited by your children will be managed by your Testamentary Trust and by your appointed Trustees. It really is a standard, uncomplicated clause that will ensure that your children’s inheritance will be handled by your appointed loved ones who will, undoubtedly, have your children’s best interests at heart. I don’t know about you, but I’d like to leave a well-managed and properly administered legacy for my children that will cause them no additional stress and heartache after I’m gone.

Like the topic of money, the “What happens when I die?” conversation is never something to look forward to. Instead of viewing a Will as a complicated, legal document for the seriously high net worth individuals, consider viewing a Will as an act of love for the precious people you’ll leave behind. Without being offensive, having a Will is not about you – it’s about them! A well-written Will which documents how you’d like your assets distributed and which makes provision for a Testamentary Trust for your children shouldn’t cost you more than a couple of hundred Rand. Having witnessed the heartache experienced by those who’ve inherited intestate, I have a very real appreciation for how essential it is for every one of us to have a Will.

Having a Will is a lot less complicated that dying without one. Get thy Will done!

Have a blessed day.

Regards

Sue

Having a Will is less about you and more about your loved ones.

Money mistakes made by couples

Forget sex and the mother-in-law. When it comes to the real reasons couples fight, money is undoubtedly the biggest relationship wrecker of all. Let’s face it – managing our own money is hard enough. Throw another person into the fiscal equation, and managing the joint finances can become nothing short of an emotional obstacle course. Even after years of marriage, money can be one of those topics that couples simply avoid talking about altogether. A bit like the “elephant in the living room” analogy – it’s big, it’s there, it’s taking up a lot of space, it’s causing a lot of problems, but we’ll both just pretend we didn’t notice it!

Research shows that money is undoubtedly the number one reason that couples fight, and that 70% of couples only talk about money once a week. The problem with money in the context of a love relationship is that both partners tend to broach the topic of money emotionally rather than strategically. And when emotions run high, people tend to make foolish fiscal mistakes. In our experience of providing lifestyle financial planning advice to couples, we encourage our clients to approach the family finances as if they were running a business. We encourage them to see themselves as the joint CFO of their home and to take their money matters seriously – together! Placing a business metaphor into the context of a relationship tends to make people more methodical and strategic about planning their wealth.

Although it’s safe to say that managing your money and finances jointly is never going to be easy, knowing the potential pitfalls that you may face in your relationship provides a clear advantage to any couple out there. In our years of counselling couples on their finances, here are the 15 top money mistakes that we believe couples make:

  1. Not talking about money: Before we can even begin to address the other 14 money mistakes that are regularly made by couples, we need to overcome our fear of talking to our partner about money. There may be strong feelings of hurt, guilt, fear, distrust or maybe just sheer disinterest in the topic of money, but it doesn’t remove the responsibility that the two of you have to discuss your finances together. Our advice is to set aside a formal time where the two of you can meet about your finances. If you feel that the two of you are not able to discuss money matters without the meeting ending up in a furious row, then ask your financial planner to mediate the meeting. If necessary, draw up an agenda of all the issues you’d like to talk about and then go through the agenda systematically.
  2. Not merging your finances: Now I’m not for one minute suggesting that you operate one joint cheque account and credit card. Most people enjoy the financial freedom of having their own personal cheque account and credit card, and rightly so. However, I am suggesting that at least one a month the two of you go through your bank statements together so that you both know exactly what is going on between your various accounts. If the two you were running a business, you would want to review your various business accounts at the end of every month, right? So, why on earth would it be different when you’re running your home? Not having full disclosure to each other’s bank accounts will only result in you each operating in sheer financial ignorance. And, despite what some people say, ignorance is not bliss – especially when it comes to money. To run an effective, joint household (family business!) you need to talk to each other, share information and think strategically. Which brings me on to the next common mistake that couples make…
  3. Not having a budget: Having addressed the need for a budget in my previous blog (Braving the Budget), I don’t want to belabour the point here. I’ll reiterate the point, though – if governments, companies, churches, charities and clubs all operate perfectly respectable and sound budgets, why do so many couples believe that they don’t need to run a household budget? Not having a budget means not knowing how much you spend. And not knowing how much you spend means you don’t know how much money’s going to be left at the end of each month. This problem is dramatically compounded when you’re dealing with two incomes, two sets of expenditure and two or more bank accounts. The result could mean a doubly devastating surprise for each of you at the end of the month.
  4. Putting one person in charge of money: In many relationships, there’s one partner who’s more interested in the financial matters of the family while the other partner is happy to leave the financial management to the ‘financial partner’. While this solution may work for some couples, we strongly recommend against it. Our experience shows that, over a period of time, the financial spouse feels isolated, anxious and stressed at having to assume full responsibility for the finances. He or she can also feel resentful towards the other partner for not playing a role in managing the money and for (in many cases) having no regard for the severity of money matters. Another inevitable result is that the non-financial spouse lacks a clear understanding of the joint finances, the importance of sticking to a budget or the reason for limiting expenditure. The situation where one spouse manages the money often leads to a relationship war – financial controller versus happy spender, cautious counter versus carefree consumer. This creates a dangerous imbalance in a relationship that is intended to be a sum of two equal parts. A fiscal recipe for financial disaster.
  5. Not dealing with debt: An unintentional, but often inevitable, result of putting one person in charge of family finances is that the other partner tends to rack up the debt. If you’re not in charge of the money and you don’t have a budget, then incurring unmanageable debt is not too difficult to accomplish, even for the inexperienced spender. In our experience, many spouses have quite diverse feelings towards debt – with one spouse being adversely opposed to debt of any form, whilst the other spouse is comfortable with a large level of debt provided that they afford the minimum monthly payments. The diametrically opposite attitudes towards debt is often the cause of intense emotions and reactions within the relationship. While some may find it difficult to comprehend, many people suffer from a very real anxiety of living in debt. For the financially astute (often the partner in charge of finances), who understand how rapidly debt can accumulate and interest can compound, developing a fear of debt is not entirely unfounded. Our advice is to make a joint strategic decision on how the two of you intend to deal with debt. Agree on a level of debt that you are both comfortable with, and then respect the decision by exceeding the debt boundaries. Respecting and adhering to joint financial decisions goes to the very heart of your love relationship, which is mutual trust and honesty.
  6. Hiding expenses: There’s no quicker way to pull the rug of trust out from your relationship than to hide purchases from your partner. Besides for the financial implications for your household or family, the damage that can be caused by hiding expenditure from your partner is often insurmountable. Once again, I’m going to use the business analogy here (simply because it works so well). If one of your business partners took money out of the business bank account to secretly purchase rugby tickets for his family, how would you feel? Betrayed, dishonoured, disrespected, cheated? Ofcourse you would! Similarly, using money from your family finances to secretly purchase something for yourself would naturally upset your partner (if or when they find out). Financial implications aside, the secrecy, dishonesty and betrayal will impact your relationship more than any purchase could ever be worth.
  7. Taking unilateral purchasing decisions: Something that tends to occur more frequently when couples don’t talk about money is that one partner makes big purchases without consulting his spouse. We’ve counselled many an angry husband or wife who is furious at their partner for buying a motorbike, boat, plot of land or new car without first being consulted. This kind of behaviour often happens where household finances are not considered jointly, or where a “what’s mine is mine, what’s yours is yours” attitude prevails in the relationship. However, if you consider yourselves equal partners in your relationship, if you share common lifestyle dreams and you are planning your financial futures together, then making large purchases without consulting your spouse is never advisable. Unilateral purchases can derail your financial futures as well as have devastating effects on the lifestyle you currently enjoy. Your partner deserves to be included in the decision-making process.
  8. Lending money in secret: I dealt with this matter somewhat in my previous blog called ‘Lend or lose?‘. Loaning money to a friend can seriously impact your immediate cashflow situation. If you lend money to a friend without advising your partner, you leave your partner in a financially exposed position – which he knows nothing about! Even if he thinks lending money to your friend is a bad idea, the least you can do is let him know about the loan so he can be prepared for any financial implications that might flow from your decision.
  9. Buying matching toys: Where couples are at fiscal war with each other, it often happens that one partner feels that he has the ‘right’ to whatever the other partner has. If one partner feels that they need to upgrade their vehicle, many times the other partner feels a sense of injustice – why should he have a new car when I have to drive my same old car? This kind of behaviour only serves to compound the monetary woes and increase the fiscal friction in the relationship. By planning your finances, the two of you can put strategic plans which will allow you to map your large purchases over time. Generally, the best way to deal with large purchases is to stagger them. You may decide that your vehicle can last another year, whereas your husband’s vehicle is out of motor plan and an upgrade now is the wisest course of action.
  10. Not having an emergency fund: Every good financial plan will include a recommendation for an Emergency Fund. Why? Because life is what happens to you while you’re making financial plans! An Emergency Fund is there to tide you and your family over when life deals you some financial knocks. Having to fly to visit a sick parent, replacing an expensive vehicle part or paying for an unplanned sports tour – these expenses can break the budget if you don’t have a few thousand Rand tucked away in an Emergency Fund. Financial planning is about planning for the expected and the unexpected!
  11. Being under-insured: Many couples fool themselves into thinking that death, disability and dreaded disease are disasters that happen to other people. We have met many clients who, while on track for a well-funded retirement, have had their financial futures destroyed because they refuse to pay for insurance. While you are young and healthy, your greatest asset is your ability to generate an income. If you cannot earn an income, you may effectively be financially destroyed – it’s that simple. Insure your earning ability and make sure your spouse has enough capital to survive on if you’re not around.
  12. Not having a financial plan: Companies have business plans, governments have plans for their countries, churches have plans to grow their congregations, and charities have plans to reach their goals. Similarly, you are your partner should have a joint financial plan to map your financial futures. If you’re committed to staying together and you’re planning a long-term future together, then your financial plan should support and facilitate these intentions. There’s absolutely no point of one partner doing his retirement planning, while the other partner neglects hers. Our advice is that both of you sit down with your financial planner and develop a financial plan that (a) covers your risk protection (death, disability, dreaded disease), (b) plans your retirement, (c) provides for other investment needs (e.g. education funding), (d) makes provision for an emergency fund, (e) manages your Estate costs and taxes, and (f) ensures that you have a valid Will in place. Consider this to be your family’s strategic plan for the future.
  13. Not funding for retirement: Be careful not to trade living high-life here and now for a cash-strapped retirement, fraught with monetary woes and financially burdened children (and possibly grandchildren). When planning for your retirement, our advice is to begin investing with your very first pay cheque. If you haven’t started funding for your retirement, start today. The cost of delaying funding for your retirement can leave you in a position where you’ve, quite simply, left it too late to do anything about affording a comfortable retirement. Knowing that your retirement years look bleak can put enormous strain on any relationship.
  14. Not having an ante-nuptial contract: If you do not sign an ante-nuptial contract before getting married, you will automatically be married In Community of Property (see my previous article called ‘You’re getting married how?’). This may not be the most appropriate form of marriage contract, especially if one partner comes into the marriage with a particularly large Estate. We live in a real world where marriages, unfortunately, do break down. Having an ante-nuptial contract in place will protect you, your spouse and your children if your marriage is every dissolved.
  15. Not having a Will: A common misperception made by couples is their net worth is not sufficient to warrant having a Will. This approach is entirely wrong approach. Every person should have a valid Will. If you die intestate (i.e. without a Will), your Estate will be handed over to the state to wind up. Your Will sets out how your Estate should be divided among the heirs and will help avoid confusion or fighting after your death. If it’s not done properly, and in conjunction with your financial planning goals, problems (such as lack of liquidity) could arise at death. Your death would be traumatic enough for your family, so put a Will in place to make sure they don’t suffer any added stress or burden.

You may have noticed that I’ve tried to put these ‘money mistakes’ into some form of chronological order, because our experience shows that one mistake often flows naturally into the next. For instance, not talking about money tends to lead naturally into not merging your finances. Not assessing your merged finances generally results in you not having a joint household budget. Not having a budget tends to result in one partner taking charge of the finances on his own. If only one partner is responsible for money matters, the chances are that the other partner will incur unwanted debt. When a partner becomes infuriated about debt, the other partner may react by hiding her purchases from her spouse. This friction can lead to each partner being isolated from each other on the topic of finances, which in turn could result in one partner not consulting the other partner when making large purchases. When one partner buys himself a new car, the other partner feels aggrieved and buys herself a new car too. Can you see the pattern of almost self-destructive money mistakes that, simply through lack of communication, can manifest themselves in your love relationship.

If your relationship is important to you, and if you’re serious about your future together – both your emotional and financial future – then sit down together and do something really novel: talk about money!

Stay blessed

Sue

As equal partners in your relationship, find the balance when it comes to financial matters.

Penny wise, pound foolish

Yes, we’ve all heard the famous idiom that cautions us against frugally counting our pennies and saving every hard-earned cent, while at the same time losing sight of the larger picture to the extent that we lose more money than we could ever hope to have saved by coin-counting. The problem with idioms is that they’re repeated so often (and sometimes completely out of context), that they eventually (sadly) lose their impetus and the value of their message is diluted to the point of being meaningless. You might be surprised to know that being ‘penny wise and pound foolish’ is not just the foolish financial behaviour of the frugal few. If we give the idiom some careful thought, we’re likely to find that we’ve all fallen victim to the dangers of being penny wise and pound foolish.

The oft-quoted idiom was first recorded in a book by E. Topsell written in 1607 called “Four-footed Beasts“, and while this information may leave you unmoved, I find it fascinating that consumer behaviour today succumbs to the same pitfalls as it did some four hundred years ago! Let’s look at some modern day examples:

  1. Selecting the cheapest medical aid option: How many of us have been guilty of this one? We’re a healthy family that suffers from no chronic ailments, no history of ill-health and no major hospital expenses, so why should we bother paying for a comprehensive medical aid plan, right? Wrong. A common misconception is that the history of your health (and that of your family) is absolutely no indication of what can happen in the future. Cheaper medical aid plans generally include capped benefits, larger co-payments and a limit on hospital cover. While your monthly premiums will surely be more affordable on the entry-level medical aid plan, it can only take one major hospital event to side-swipe you financially. Which leads me to the next matter of…
  2. Not going to the doctor when we’re ill: How many of us have been guilty of this one? You wake up with a sore throat, swollen glands and a throbbing headache. To avoid the costs of going to the doctor (but in order to survive the day)  you pop into your local Clicks and pick up some over-the-counter medicines – the cost of which (you’ll convince yourself) is substantially less than a doctor’s consultation and a course of antibiotics. A few painful days and a couple of hundred Rand later you end up where you should have been in the beginning –  in the doctor’s rooms begging for a course of antibiotics to clear up that dreaded throat infection. Now, I’m not for one moment suggesting that you should dash to the doctor for every ailment. But let’s be honest, Strepsils don’t treat throat infections – they only ease the symptoms to a very limited extent – so be cleverly selective about seeking medical treatment and don’t be fooled into thinking that over-the-counter medicines are cheaper than prescription ones.
  3. Taking out a funeral policy: There are so many more practical ways of ensuring that you’ve got sufficient funds to cover the costs of your funeral! Funeral policies cost on average about R60 per month for a R10 000 funeral benefit, and if you stop contributing towards your funeral plan, you don’t get any of your money back. I’m all for getting your Estate in order and planning your affairs, but you’ll be better saving an additional R60 per month month into a savings account than buying a funeral policy.
  4. Opening shop accounts to take advantage of special offers: The incredible offers that retailers and banks offer for opening an account never cease to amaze me! The latest FNB radio advert offers prospective clients a brand new Samsung Galaxy plus a Samsung tablet just for opening a new cheque account. Most clothing retailers offer special discounts or shop vouchers for opening a new clothing account. There’s nothing clever about taking advantage of these special offers. These savvy marketing strategies are designed  ensure that the retailer still makes a handsome profit out of you. Even if you open a shop account to take advantage of the discount, the chances are that you’ll end up making the minimum monthly repayments and get nailed by the interest.
  5. Buying the least expensive clothes/shoes: We’re not even vaguely suggesting that you should confine  your purchases to Jenni Button or Jimmy Choo, and spending your disposable income of designer labels is never a good idea. But, conversely, buying no-name-brand or low cost clothing and shoes can cost you more in the long run. Retailers and shops that stock the really budget clothing (and footwear) ranges generally compromise on quality somewhere a long the line. In addition, you’ll find their returns and exchange policies to be lacking or, at best, inadequate. Poor quality combined with a poor refund policy could result in you spending even more on your clothing than you would have if you’d shopped at a more reputable retailer in the first instance.
  6. Not putting money in the parking meter: Taking a chance by not putting money in your meter often results in the an excessive parking fine that could so easily have been avoided if you’d just slipped a few coins into the meter. Over and above the financial implications of having to pay a parking fine, the inconvenience of having to deal with the traffic department is enough to make paying for your parking worthwhile. Which leads me to the topic of…
  7. Speeding: I find it fascinating that the  people who queue at petrol stations late at night before a petrol price hike are often the very same people who have no regard for speed limits. Over and above the dangers of driving recklessly, speeding can take a massive chunk out of your monthly disposable income – far more than the impact of a few extra cents per litre!
  8. Buying the cheapest products: A direct by-product of our inability to delay gratification is that we end up purchasing cheaper products of lesser quality. We’ve no doubt all fallen for the trap of convincing ourselves that the toaster that costs R120 is probably just as good as the Russell Hobbs toaster that costs R400. We also know (albeit subliminally!) that  Russell Hobbs products come with better guarantees, are widely accepted to be of a higher quality and that the Russell Hobbs toaster has the exact functionality that we’re looking for. My advice is as simple as delaying gratification and paying cash next month for the product that you really want.
  9. Not taking out a motor plan on  your vehicle: Instead of blaming Murphy for the fact that your vehicle’s head gasket blew exactly one month after your motor plan expired, consider the fact that motor plans (and motor plan extensions) can be worth their weight in gold. It only takes one head gasket replacement to appreciate the value of a comprehensive motor plan!
  10. Eating fast foods: There’s absolutely nothing cost-effective about ordering take-aways. In fact, a take-out meal for the family can cost more than a meal at a restaurant if you take into account the additional delivery charges and the generally poorer quality of a delivered meal. There are so many cost-effective ways to prepare a really healthy and substantial meal for your family. And if you’re short of ideas, you’re bound to find something interesting at Nina Timm’s sensational website.
  11. Not contributing to a retirement fund: While funding for your inevitable retirement is essential, it’s also important to find a balance between being able to afford a good lifestyle now, creating an emergency fund and putting enough away for your retirement. Whatever you do, don’t skimp on your retirement funding so that you can enjoy unnecessary luxuries now. Retirement may seem like a lifetime away, but if you’re 40 years old now and plan to retire at age 65, the scary reality is that you’ve only got 300 pay cheques left to save for retirement.
  12. Spending money to make you feel good: One of the most dangerous (and expensive!) methods of giving yourself an instant mood lift is to go shopping. If you need to boost your mood, go for a run, have a hot bath, eat a tub of ice-cream or have coffee with a friend. But, whatever you do, don’t allow shopping to become your pick-me-up of choice.
  13. Drawing smaller amounts of money: For the impulsive shopper, carrying wads of cash in your wallet is nothing short of pure torture. And, yes, an effective prevention against impulsive buying is to carry smaller amounts of money in your purse. However, the solution is not to draw smaller amounts of money more often, as this will only result in escalated bank charges. If you’re disciplined enough, draw the amount of cash you’ll need to tide you through the week, but only keep enough cash in your wallet for each day.
  14. Buying cheap life insurance: We’ve all heard the adverts: if you phone now, you’ll be able to get R500 000′s worth of life cover for a ridiculously low monthly premium. Never (and I repeat, never!) buy life insurance without consulting with your financial planner first. Life insurance comes in all shapes and sizes, and while your first year’s premiums may seem ridiculously low, you’ll probably get caught out by the excessive annual premium escalation clauses and a whole list of exclusions that you weren’t told about upfront. Get advice. Period.
  15. Buy two, get one free: The ‘buy-two-get-one-free’ is deal is great – if you need three of the same thing! If not, you’re wasting your money simply for the sake of getting something (anything!) for free. ‘Buy bulk and save’ is a wonderful concept, but if the extra bulk you’ve purchased is never going to get used or (in the case of food) is going to go off long before anyone gets around to eating it, then you’d have been better off spending less money on buying a single item.
Another fascinating insight into being ‘penny wise and pound foolish’ is that many of the pitfalls associated with this behaviour are as a direct result of innovative marketing and advertising campaigns aimed to encourage this exact behaviour. We don’t need to play puppet to multi-million Rand retailers and ad agencies. In the words of Noam Chomsky: “All over the place, from the popular culture to the propaganda system, there is constant pressure to make people feel that they are helpless, that the only role they can have is to ratify decisions and to consume.”
We’re highly evolved, intelligent consumers capable of making smart purchasing decisions. Let’s behave like it.
Have a blessed day.
Sue

Make sure you spend time looking at the bigger financial picture!

Lend or lose?

Okay, so here’s another truly fascinating money matter – the question of whether or not to lend money to a family or friends. Whilst the easy answer would be an emphatic NO, unfortunately emotions have a way of conquering logic when it comes to making money decisions, especially when it involves our loved ones. I doubt there’s a single reader out there who would feel comfortable watching a family member or loved one suffering financially. And therein lies the big dilemma – do you lend a financially embattled family member or friend money to address a short term need with the risk of losing the relationship (and possibly the money as well!) in the longer term? Lend or lose?

We’ve all heeded the famous warning of Polonius, Chief Counselor to King Claudius in Shakespeare’s Hamlet where he says, “Neither a borrower nor a lender be, for oft loan loses both itself and friend.” The glaring reality is that we ALL know (sometimes through first-hand experience) or have read about the dangers of lending money to family in friends. Shakespeare knew it, too, over 400 years ago. In fact,  King Solomon who wrote the Book of Proverbs knew the dangers of lending money almost 2 500 years ago when he wrote, “The rich rule over the poor, and the borrower is servant to the lender.”

And therein lies the very essence of why lending money to a loved one can be disastrous. The loan itself has the potential to dramatically change the very nature of the relationship between two people. Whatever the relationship was before making the loan, the very essence of the relationship is completely redefined by the fact that one person becomes ‘the borrower’ and the other person becomes ‘the lender’ (or in the words of King Solomon, ‘the servant’). And we’ll explore the manner in which the borrower-lender relationship deteriorates over time  shortly.

Assuming that at some stage in our lives we’re going to allow our emotions to override our logic and become the “lender” in our family or friend relationship, here’s some cautionary advice on what to be careful of together with some tips on how to manage the loan (and the relationship) so that both survive the transaction!

  1. Don’t enter into an open-ended agreement: If you agree to lend your loved one money, the wisest step you can take is to reduce your agreement to writing. If you think this sounds too ‘formal’, you’re right – it is formal! You are agreeing to lend your hard-earned money to another person, so make it legal and put it in a contract. The contract doesn’t have to be complicated, but there are certain issues that must be covered in the contract which include (a) the agreed interest rate, (b) the monthly instalments, (c) how and where payment must take place, (d) when the loan period ends and (e) any repercussions for non-payment. If you feel inadequate or embarrassed about putting the terms of the contract in writing, suggest to your friend that you get a third party to mediate the agreement and draft the contract. As the lender, you may feel that it is inappropriate or even rude to ask for interest or for fixed period for the loan for fear of offending your friend. The truth is that you have feelings and emotional attachments to your friend, whereas an independent party will be able to give the two of you completely objective advice that protects the interests of both the borrower and the lender. Bear in mind that it can be incredibly stressful having to impose a business transaction onto your friendship, and a level-headed, independent party could help you remove the emotions and focus on the facts.
  2. Give the loan priority: A common mistake made by many lenders is that they aren’t upfront with the borrower about when they’d like to be paid back. Because talking about money is such a sensitive matter, we tend to avoid discussing the loan in too much detail. I find this area of human behaviour so fascinating. We can have the most intimate discussions with our friends about the most intensely personal aspects of our lives, and yet when it comes to money we skirt around the topic in the most peripheral terms! How on earth did we mutate into a generation of people who can openly discuss sex but fear the very mention of the word money? My advice is to be completely honest about when you need (or would like!) your money back. Whatever you do, don’t leave the borrower with the impression that there’s no rush to pay the money back. This form of open-ended agreement can only lead to unnecessary heart-ache and despair. The borrower may feel that the loan repayment is not a priority and will therefore not rush to repay the loan. You will, most likely, build up resentment towards the borrower for not paying the loan back quicker. Your resentment could well be misunderstood by the borrower, and so the cycle of misunderstanding, mis-communication and hurt continues until eventually the friendship becomes too awkward to continue. All the heartache and hurt could so easily be avoided if both parties were open and honest upfront.
  3. Overcome your fear of asking for your money: If you’re even thinking about lending a friend money, overcoming your fear of asking for your money back is something you’re going to have to  learn to do. Whether your agreement is in writing or not, there may come a time when his repayments are late or long overdue which will force you to brave the big question. If you don’t think you’ve got what it takes to ask for your money back (or at least remind your friend that he owes you money), then you need to prepare yourself for the inevitable consequences – feelings of resentment, awkwardness, guilt and possible estrangement. My advice is that, before you agree to lend the money, make sure that you’re strong enough to ask for your money back if necessary. If not, be prepared for the internal debate which goes something like this: If I ask for my money back, I may lose a friendship. If I don’t, I may lose what’s rightfully mine.
  4. Agree to keep the loan private: A loan agreement between two people is an intensely private matter – make sure you keep it that way! Whilst money itself has no power, the intense feelings involved in borrowing and lending money (especially within a family or friendship circle) have the potential to alienate, humiliate and anger in the most destructive manner.
  5. Be aware that it can make family or friendship gatherings awkward: And so it goes without saying that the more people who know about the loan, the more strained and awkward your social gatherings can become. Every member of the family (or circle of friends) has heard a different version of the truth, each person has their own opinion on the matter and (such is human nature) people respond by either sympathising with the borrower or the lender. As a result, your group becomes polarised and divided along lines of individual loyalty, and so the rift begins is treacherous (and sometimes inevitable) course.
  6. Beware of the lender-servant relationship: We have proof that even long before Jesus was born, healthy human relationships had the potential to degenerate into the sorrowful lender-servant relationship trap. King Solomon warned us against the dangers of lending to loved ones for this very reason. This lender-servant relationship is another fascinating area of human psychology wherein it’s been proven that, whilst the borrower develops intensely strong feelings of being ‘servant’ to the lender, the lender generally doesn’t reciprocate feelings of being  ’master’ to the borrower. It is very much a one-sided, emotional pitfall of guilt and misguided loyalty that is experienced intensely by the borrower. It is these feelings of intense guilt and of owing something more than mere money to the lender that can alienate and destroy friendships.
  7. Be careful not be to an enabler: A notable point to consider is that, if a person cannot borrow money from a traditional lender (such as a reputable financial institution), he may not be able to produce a credible credit record. Always keep in mind the reality that loaning money (in most instances) is a temporary fix. If your friend can’t pay his bond this month, what is he going to do differently next month to ensure that he can? Financial troubles are generally a sign of ongoing, underlying problems or issues that need to be addressed and fixed. By agreeing to lend your friend money, you may well be the enabler – the person that is enabling him to continue managing his money incorrrectly – and thereby prolonging and increasing your friend’s financial woes. Which leads me to the next point…
  8. Try to help the financial situation in other ways: If, by lending, you feel as though you’re exacerbating the problem and enabling the borrower’s money woes, then I’d strongly recommend reconsidering making the loan.  What is your loved one or friend doing wrong that he has encountered financial problems in the first place? Is he living beyond his means? Does he need help drawing up a budget? Does he need help managing his business? Does he have a spending problem? The most appropriate, long-term solution may not involve lending him any money at all!
  9. Make sure you don’t need the money: It may seem obvious, but before lending anyone money, make sure you’re not going to need the cash in the near future. No matter how small the value of the loan, it’s essential that you’re not going to need access to the cash before the expiration of the loan period, or any time soon thereafter. This point really serves to drive home bullet point number 2. Do yourself a favour – make the repayment of the loan a priority. Make it clear when you need the money back. And don’t even consider lending the money if you’re going to need it any time soon.
  10. Don’t compromise your morals and your principles:  One of the recurring opinions on the topic of lending to loved ones is this: If you loan the money, be prepared to write it off. If they pay it back, it’s a pleasant surprise. It they don’t, you never expected it back in the first place. I’m going to be completely controversial here and disagree with this statement wholeheartedly. Why? Because making the decision to lend money should not force us to compromise our own morals and principles. Regardless of who you lend money to, the facts remain – (a) it is your hard-earned money, (b) it rightfully belongs to you, (c) you were asked for a loan, not a donation and (d) a promise is a promise.

You may have an emotional connection to a loved one, and you may very well be convicted to lend that person money. Having weighed up the facts of the matter, you may reach the conclusion (driven largely, no doubt, by emotions) that a loan is the most appropriate course of action. Before you do so, please take heed of the advice dispensed above – least of which is to not compromise your principles and to make sure you’re not the enabler of his financial woes. The real solution may lie in the very wise words of  W. L. Bateman, ”If you keep on doing what you’ve always done, you’ll keep on getting what you’ve always got.”

Stay blessed!

Sue

Borrowing money can make you feel like a servant to the lender.

Tough questions kids ask about money

If you think kids can ask some tough questions about sex and where babies come from, you’ll be surprised to know that some of their questions about money are even more difficult to answer! In my previous blog, Talking to the Silent Generation, I mentioned that one of the key characteristics of this generation is that they didn’t talk about money – not ever!. Simply put, talking about money was taboo, impolite and a sign of bad breeding.

Enter a new, exciting, information-hungry generation of Millennial children who were the first generation ever to be raised from birth with access to the Internet. They are defined as a generation by their hunger for knowledge and their endless (and increasing) access to information. They’re resourceful, they’re inquisitive, they’re enthusiastically curious and they know how and where to find information. Point-blank refusal to discuss certain topics with them is an anathema to this generation who are at any given moment a few clicks away from full disclosure on pretty much any topic on earth. If, as parents, we think we can brush these curious kids off with a “we can’t afford that” or a “what I earn is none of your business”, we’re greatly deluded. And if we accept that we’ve got to talk to our kids about money, then best we equip ourselves with some savvy answers that’ll satisfy these inquisitive minds.

In my mind, the best way to formulate some really useful answers is to first establish what the questions are. What do children really want to know about money and what questions are they asking parents? We’re blessed to have three Millennial boys – age 9, 12 and 14 – and, yes, they are intensely curious about money. Naturally, growing up in a household where both parents are financial planners and give advice about money for a living, we’ve probably been exposed to our fair share of money-related discussions. Here are some of the questions we’ve been asked over the years, together with some of the ways in which we’ve attempted to answer them:

  1. How much do you earn? In our experience, telling the kids that it’s none of their business is not the right answer. Believe it or not, children worry about money. Knowing that there is sufficient money to pay the bills, run the household and live a comfortable life is really, really important to a child. When they are younger, they have very little concept of the value of money – R10 or R10 000 is all pretty much the same to them. So, whilst your children are still young, it may not be appropriate to discuss the actual amount of money that you earn. But it is essential to assure your child that you (and your spouse/partner) earn enough money to sustain your current lifestyle. As your children grow older, you can start discussing how much you earn (in broad context) and how much it takes to keep the household running. There’s absolutely nothing wrong with showing you teenage children your monthly budget. If anything, it will instill in them a greater appreciation for how hard you work and what things actually cost. We’ve explained to our children exactly how much it costs to buy groceries every month and what their school fees are. In order to contextualize it for them, we’ve made comparisons for them by explaining, for example, that the new waterpolo goals we’ve just had made cost the same as one month’s school fees for one of them. By being able to compare and contextualize the costs of items, hopefully they’ll be able to develop a full appreciation for the value of things.
  2. Are we rich? I find it fascinating that as young as Grade 1, children are discussing which families are ‘rich’ and which families are ‘poor’. My advice is to start talking to your children about what true wealth is, and that there is a difference between ‘financially rich’ and ‘rich with blessings’. However, I also feel that it’s important to explain to children that there will always be people with less money than us; and, similarly, there will always be people with more money than us. Explain to them where your family lies on the economic scale – if only to give them comfort that your family is financially stable! Once your children understand that there will always be poorer and wealthier people in the world, let them know that life is about choices. Nobody can have everything. But you can make decisions based on what is important to you. People tend to spend money on those things that are important to them. Talk to your children about what’s important to you and your family. Encourage them to take part in family financial discussions (not financial decisions!). Allow them to take part in a discussion where you prioritise what’s important to your family. Is an overseas trip more or less important that building a swimming pool? You get the picture. If children feel that they’ve been included in the process, they’ll be more likely to understand and support the financial decisions that you make as parents.
  3. Who earns more – mom or dad? In our experience, I honestly believe that this is one of the toughest questions to answer! Having thought this one through many times, I believe it’s important to understand why the child is asking this question. If there are underlying reasons to pitch mom against dad, or vice verse, then perhaps it’s not a good idea to answer this question until the underlying reasons have been dealt with. If one parent is working with the agreement that the other parent will stay at home to run the household and raise the children, then the question is often much easier to answer. But, regardless of the situation or the earnings of the parents, perhaps the best route is to reassure your child that mom and dad work together as a team. Dad might be earning more money than mom, but work are working equally hard and both jobs are equally important. Circumstances change, and mom may earn more that dad in the future, and that’s okay. For a child, knowing that both parents work together as a team for a common purpose is a very comforting thought. Knowing that there is no resentment or jealousy between the parents with regard to income is also an important lesson for your child who will grow up believing that money isn’t a source of envy and tension. This lesson will stand your child in good stead as they grow older and enter their own adult relationships. There is so much value in demonstrating to your child that money has no gender, race, age or any other bias, and that it should never be a source of tension in the home.
  4. The harder you work, the more money you earn – right? If only it were that easy! A valuable lesson that we’ve tried to impart to our children is to first find something that they’re passionate about. Then qualify yourself as best as you possibly can. If you’re doing something that you love and you’re fully qualified to do it, then I honestly believe you’ll make a good living from it. I think it was Edgar Winter who said, “I can’t imagine anything more worthwhile than doing what I most love. And they pay me for it.” If you’re passionate about something, people can sense your energy and your love for what you do. Positive energy is contagious and your love for what you do will shine through your work – whatever career you choose. I’d  prefer to re-phrase that question to: “The more passionate you are about your work, the more likely you are to succeed, right?”. The answer: absolutely!
  5. Are we richer than them? Whilst it’s okay to discuss your finances with your children, it’s probably not a good idea to discuss other people’s finances with your children. By entering into discussions about who has more money than whom, we’re reinforcing that it’s alright to compare, compete and judge others based on perceived financial status. It’s really important to reinforce to your children that just because people drive fancy cars and wear designer clothes, it doesn’t mean that they are wealthy! Let’s teach our children not to judge wealth on outwardly displayed material possessions. Let’s commit to teaching our children what real wealth is. Displaying expensive material possessions is absolutely no indication of a person’s wealth. In fact, it’s more likely to be an indication of a person’s lack of understanding of how finances work and what real wealth is! Let’s discourage our children from entering the “who’s wealthier” race. Explain to your children that there will always be people with more money than you, which means you’ll never get to win the “who’s wealthier” race!
  6. Should we give money to that beggar? This is such a tough one because it forces us to choose between an act of human kindness and an act of reason or logic. Living in South Africa, we’ve no doubt all been faced with many an indigent person begging for money. Whilst there is really no right or wrong answer to this tough question, there are some valuable lessons that we can teach our children through the process. Firstly, I think it’s essential that we explain to our children that most people beg for money simply because they are desperate. Secondly, I think it’s a great idea to compare the person simply begging for money to the indigent person who is prepared to do something in return for money. The guy collecting rubbish at the robots, the woman who cleans windscreens, the gentlemen that make the beautiful wire art – let’s applaud these people because they have chosen to do something in return for money. This is a great time to explore and develop your child’s entrepreneurial spirit. Ask questions such as “If you were desperate to earn money, what ideas can you think of? What would or could you do to generate an income?“. You may be surprised at the innovative answers!
  7. Have we got enough enough money? Yes, it’s true – children worry about money alot, probably because they don’t understand exactly how it works. Every time we, as parents, say that we can’t afford something or we don’t have enough money for something, they store these comments in their memory bank. Any negative statement that implies that you don’t have enough money can cause unnecessary stress on your child. My advice is never to let your child know if you’re battling to pay your bills or if you’re experiencing financial difficulties. This puts undue pressure on them and, because they are unable to help the situation, it can cause them to feel useless and inadequate. Keep your money problems between you, your spouse and your financial planner. Allow your child the freedom to develop a positive relationship with money.

I’d like to encourage all parents to embrace your child’s inquisitive and questioning mind, especially when it comes to money. Money should not be a source of tension, shame, secrecy and anxiety. Discussions around money can be used to impart and share valuable life lessons with our children. By listening to your child’s questions and concerns, you can play a critical role in teaching what we believe to be the 4 most valuable money lessons that any child can learn:

  1. How to budget
  2. How to make and handle spending decisions
  3. Understanding the rewards of hard work
  4. How to delay gratification

As your child grows older, there is no doubt that life itself will throw some hard financial lessons your child’s way. As a parent, you have the opportunity now to be the author of your child’s future relationship with money, before experience does. Make sure it’s a good one!

Have a blessed day!

Sue

Make sure your child has a positive relationship with money!

Braving the budget

If you’re anything like me, then drawing up your personal budget comes somewhere far down the list of “Things to do” – somewhere between “Service the dishwasher” and “Clean the gutters“. I’ve thought about this question ad nauseum – why do we as intelligent, rational thinking human beings avoid preparing our budgets? How is it that we find enough time to complain about our financial situations, but we don’t have enough time to sit down and draw up a budget? It’s a well-researched and accepted fact that people who run a monthly budget are more in control of their futures, spend less recklessly, succumb to impulse buying less often, are less easily trapped by marketing & advertising campaigns, generally have emergency funds in place, have less debt and are more positive about their futures than people who don’t. And yet, in light of all the research out there, people still  avoid preparing a budget as though there is some contagious ailment that can be contracted by merely opening up a spreadsheet. It could be that ‘money decisions’ are in effect ‘life decisions’, and emotions don’t fit into a spreadsheet.

I don’t know about you, but just the word ‘budget’ conjures up images of some dodgy motel on the outskirts of town. The words seems to imply something less - less freedom, less fun, less quality, a lesser lifestyle, less happiness. We’ve been raised to believe that a ‘budget’ means tightening the belt, restricting our spending, down-scaling, doing without luxuries and somehow living a poorer quality of life. Preparing a budget should be the punishment of the reckless spender, the innumerate masses or our best friend who’s an impulse shopper, not so? Being cornered into a position where you finally succumb to the agonising and humiliating task of drawing up a budget means you’ve somehow reached financial rock-bottom with the noose of debt tightly wound around your neck, and the only glimmer of light at the end of the dark tunnel of gloom is…..the BUDGET!

The logic just doesn’t make sense, though. If countries, governments, companies, trusts, schools, charities and churches all run and operate perfectly respectable budgets, why is it that the Personal Budget has received such bad press and limps along like the uninvited poor cousin? Perhaps the answer is that the Personal Budget is just that – it’s personal. It’s about us. It’s about our lives, our children, our spouse, our lifestyle, our choices, our dreams, goals and desires. The reality is that drafting a Personal Budget can take a lot of courage and can involve a lot of emotion (especially if you’re married). Preparing a budget is not just about the numbers. In fact (and especially if you’re operating your budget on an Excel spreadsheet), the numbers are the easy part. It’s quite simply a matter of what comes in, what goes out and how much is left (if anything!). The agony of preparing a budget is that it goes to the very core of us and demands that we document essential information, make important financial choices and face up to life-changing decisions. In many cases, drawing up a budget leaves you with only two answers – (i) the logical answer and (ii) the “allow me to sleep at night” answer. And when you consider all of this, it’s no wonder that humans opt for the easier, less emotional, less personal option of not preparing a budget at all!

Undertaking any financial planning exercise without a budget is a futile exercise. In fact, it’s one of the very first things we ask our clients to do. In our years of consulting, we’ve managed to identify the top reasons that people avoid budgeting:

  1. They don’t want to know how much they spend: Ignorance may be bliss, but you’ll only enjoy it for a short while. Not knowing what you’re spending your money on is just reckless. But more importantly, ignorance robs you of knowledge. And lack of knowledge robs you of power. Simply put, ignorance makes short work of making sure you have absolutely no control over your financial future.
  2. They don’t want to know what they’re spending their money on: Many people can account for how much they spend each month, but they can’t account for exactly what they spend their money on. To be quite frank, not knowing what you spend your money on is just as bad as not knowing how much you spend. Ignorance is ignorance, no matter which way you look at it.
  3. They fear that they don’t understand money and finances: I dealt with this issue in my previous blog entitled ‘Are you scared of money?‘. We’ve dealt with literally hundreds of clients who genuinely have a deep-seated fear that they won’t understand their finances. If that’s the case, talk to your financial planner. We currently manage the personal budgets of many of our clients on their behalf, and they really appreciate it. After helping them with their budgets for a few months, we slowly hand the budgets over to them as and when their confidence grows. You can overcome your fear and there are planners out there who would love to help.
  4. The don’t believe in the value of a budget: Sure, it’s hard to convince some people of the value of a budget, especially when they perceive it as a threat to their existing lifestyle. These people need to be convinced that having a budget is synonymous with attaining power and not relinquishing it!
  5. They’re scared to confront major life decisions: Yes, unpacking your finances and staring at the cold, hard facts can force your hand and pressure you into making some tough decisions. But the reality is that you’re probably going to have to make these tough decisions (or even tougher decisions!) at some point, so isn’t it best to make them together with a financial planner who is able to temper the emotions that tend to unravel in these situations? (If you’d like to download our budget template, please click here and follow the links).

In many instances, preparing a budget forces couples to confront issues in their relationship that are causing stress, anxiety and marital tension. Through experience, we’ve seen the incredible value that can be gained where both partners in a relationship take their joint budget seriously.  Whilst money itself has no power per se, it can be used within a relationship in such a way that it leads to mistrust, dishonesty, selfishness and divorce. What many couples need to recognise is that, after physical survival, a family’s emotional survival depends on financial stability and tranquility.

A budget is an under-rated, under-utilised, highly effective and incredibly powerful tool that can be used to map your future clearly, help you make informed decisions, take control of your finances and secure your family’s well-being. Make the mental shift. Far from being a necessary evil that restricts and inhibits your lifestyle, a budget is an essential good that has the power to set you free financially.

Have a blessed day.

Warm regards

Sue

A budget only works if both partners understand and respect it.

Are you scared of money?

This question may sound ridiculous, but the reality is that there are millions of people who are genuinely afraid of money. After years of research, psychologists now understand that some people have deep-seated psychological problems with debt, money worries and financial insecurity. Sound unbelievable? Then just take a moment to think about your friends, family and colleagues. Do you know someone who always seems to be having money problems? No matter how hard they work, how much they save or how much advice they seek, they always seem to be in debt, trying to scrape enough pennies together to pay the next bill or avoiding the next phone call in case it’s a creditor. Sound familiar? Know anyone like this? Ofcourse you do.

Whilst these people appear to be irresponsible with their money, the reality is that they probably have a deep-seated fear of money (and we’ll explore the different kinds of money fears later on). If you know someone like this, then you will know that they can drive you crazy with their money problems. They always seem to be asking for financial advice, but when you give them sound advice they tend to do the exact opposite. When you suggest a particular course of action to help get them out of debt, they end up buying something that they really don’t need and end up being further in debt. One day you are feeling desperately sorry for them because they are so cash-strapped, and the next day they’re wearing a new pair of designer jeans. Towards the end of the month, you give in to pity and buy them lunch. Then the next day you discover that they were out to dinner at their favourite restaurant.

So, how is it possible to be afraid of money? Money is an inanimate thing with no moral or ethical value. Can it really create feelings of genuine fear in a person? The results of many years of research show that the following are the seven most common money fears:

  1. I will never have enough money: Many people fear that they will never have ‘enough’ money without ever asking themselves how much is actually enough. There are people who fear that they will spend their entire lives working and have nothing to show for it at the end. As long as you allow money to control you instead of taking control of your money, you may always live with this fear. (In tomorrow’s ‘Let’s Talk’ we will explore the question “How much is enough?” in greater detail).
  2. I don’t know what I would do if I had lots of money: Whilst this is most often not a conscious fear, many people actually end up sabotaging themselves financially as a result of a subconscious fear of having too much. Just a thought: have you ever asked yourself what you would do with your day if you never had to work again?
  3. I don’t understand money and how it works: In our eight years of running our financial planning practice, we have come across countless people who avoided seeking the advice of a financial planner simply because they were scared they didn’t understand how money works. The result is that these people tend to abdicate all money decisions to someone else (such as a spouse or a family member), and as a result they effectively lose control of their own life direction.
  4. I have to be responsible for other people’s money and it scares me: How many of you are responsible for your aged parents’ finances, or even your domestic worker’s finances? It’s quite a daunting thought knowing that you are managing someone else’s life savings. This responsibility can cause immense fear, anxiety and stress which can negatively impact on your overall relationship with money.
  5. My money represents something important about me: Living in today’s consumerist world can be really tough – especially if your self-worth and your money are intertwined! The world seems to define ‘success’ in terms of how much money a person earns. If you think that people are measuring you in terms of your financial wealth then you need to take a long, hard look at yourself. Make sure that your self-worth is built on who you are as a person and not what you have in your bank account.
  6. I will lose my job and not be able to earn money: In today’s economic times, this fear becomes more and more real. There are literally millions of South Africans who live with the very real fear of losing their jobs through down-scaling or retrenchments. Whilst recession is a reality, it doesn’t prevent you from having a back-up plan. If you’re formally employed and even slightly at risk of losing your employment, start working on your back up plan now. Sit down with a friend, colleague or financial planner and start thinking about other ways of generating income.
  7. There is something wrong with talking about money: I touched on this issue in my previous blog (Talking to the Silent Generation) and yet this phenomena is not confined to the Silent Generation. The driving force behind creating this “Let’s talk about money” blog is the concern that people just don’t talk about money! Money is not evil, it’s not powerful, it’s nothing to be ashamed of! Let’s talk about. Let’s take control of it. Let’s make it work for us in a positive way.

Fear is a very strong emotion. In fact, it is such a strong emotion that it regularly overrides the intellect – especially when it comes to making financial decisions. Fear can cause a person to reach the most irrational conclusions even when they are faced with all the correct information. As a first step in understanding your relationship with money, it’s a good idea to look at how you related to money as a child. Was money the cause of tension, worry and sorrow in your household? If it was, there is a strong likelihood that you have grown up subconsciously believing that money causes tension, worry and unhappiness. Just think of all the “money” quotes and sayings that we grew up hearing – many of which are incorrectly quotes or quoted out of context.

“Money is the root of all evil”. Ever heard that saying? Well, that’s not the correct saying. The actual quotation is taken from the New Testament (1 Timothy 6:10) and it reads as follows: “For the love of money is the root of all kinds of evil. And some people, craving money, have wandered from the true faith and pierced themselves with many sorrows.” 

The apostle Paul was warning against the act of making money your god. His words are intended to caution people against coveting money and developing an unhealthy pre-occupation with money and wealth.

Ever heard the saying “Money is power, and power corrupts”? If you think about it – I mean, really think about it – this saying is completely nonsensical. Money has no power at all. It is a lifeless, inanimate object with absolutely no power at all. You can use money to wield power. You can use money to bribe corrupt people. But money, in and of itself, has absolutely no power whatsoever.

“Money will change your life”. Sure, having money can ease your burdens and make life more pleasurable. But it can also fill you with greed, corruptness and fear. So then, is it possible that money can make you happy and/or sad? Ofcourse not. The reality is that happiness is a choice that you make. With or without money, you (and you alone!) are in control of your own happiness.

Which leads me on the over-used statement that “money can’t buy you happiness”. Many of us have grown up with the belief that money and happy are mutually exclusive. But it’s not true. You can be wealthy and happy. You can be wealthy and miserable. The absolute reality is that wealth and happiness are completely unrelated, and the sooner you realise it the better. If you allow money to control you then you will be probably end up being miserable. However, if you are a strong person with strong moral values, you will take control of both your finances and your happiness. You can have both!

Lastly, I honestly believe that one of key ‘fear factors’ when it comes to money is that money decisions are in fact life decisions. Directing money towards a life goal is a serious thing. It means that you’ve assessed your life, you’ve documented your goals and you’ve committed money towards achieving that goal. Making conscious life decisions and putting financial plans in place to achieve them can be both emotionally and mentally draining – which is why so many people tend to avoid making those conscious life decisions in the first place – it’s too frightening!

We need to take the fear factor out of money. There’s no mystery to it. Compound interest may be the 8th wonder of the world, but it’s a perfectly understandable concept. Money cannot harm you. It’s a lifeless object and an essential commodity to survive in today’s world. You can choose to take control of your money, or let it control you. Once you have control of your money, you can choose to use it for great evil or to achieve indescribably good. The choice is yours.

Wishing you a super day!

Sue

You need to take the fear factor out of money!

The psychology of impulse buying

If an impulse purchase is defined as “anything that you didn’t intend buying when you walked into the shop”, then pretty much most of what I buy can be classified as an impulse purchase. Let’s get real – our lives are hectic and, whilst the theory behind it is great, one very rarely gets time to sit down and draw up a proper shopping list. Between working all day, playing taxi to 3 super-active boys, cooking dinner each night, doing homework, finding time to exercise and spending time with the family doesn’t leave a  whole lot of time to draw up shopping lists. As most of you relate to, my regular visit to Woolworths or Pick ‘n Pay looks something more like a trolley dash than a planned shopping expedition. Whilst yanking my trolley (and I always seem to pick the one that veers randomly off to the left!) up and down the aisles, I tend to remember a whole array of items that I completely forgot I needed. The pack of multi-coloured cardboard needed for that school project, the bottle of mint jelly for tonight’s roast lamb, the bunch of flowers for a sick friend, the blue t-shirts that the kids need for  tomorrow’s sports day, and so the list of things that you didn’t know you needed goes. Sound familiar? Ofcourse it does. And the retailers know it, too. Which is why they employ a whole host of tactics that are designed to make us spend more (and unnecessary!)money during our frantic shopping trips.

The truth is that retailers have been cashing in on impulse buying for decades. They employ trained purchasing consultants who study the human psychology of spending, and then put mechanisms in place to ensure that (a) their shops are optimally designed, (b) their products are displayed in the right places and (c) that you are cleverly led through the shop so that all your ‘impulse buying’ mechanisms are on high alert. Have you ever reached for a packet of chips and been surprised to find that there’s a display of chocolates and 2 litre Cokes right next to the chips? Fancy that – exactly what you needed! Cooldrink and chocolates to go with your chips! That’s no coincidence – it’s a well thought out marketing strategy called grouping. Grouping is where retailers group a number of related items together that help to trigger impulse needs. For example, when you’re shopping for braai meat you shouldn’t be surprised to find marinade, braai salt, charcoal, blitz, gas firelighters, cooldrinks, paper plates and paper serviettes well within your reach.

Another tactic employed by retailers is the clever tactic of contrast – and I bet we’ve all fallen for this one! In order to make one product look attractive, retailers often place a similar (but more expensive) item right next to the cheaper item. The presence of the more expensive item makes the consumer feel that the cheaper item offers real value for money. By purchasing the cheaper item you are made to feel as though you are making a rational and logical choice, and not an impulsive one. Clever strategy.

Retailers regularly use the exclusivity tactic – especially when marketing to those people who like to keep up with the Joneses.  By making it clear that there is only very limited stock or that only a certain number of these items have been produced, the consumer is led to feel that he is special for having made this near-exclusive purchase. Once again, this tactic is designed to lead the consumer to believe this his purchase was NOT impulsive, but was a thought-out, rational purchase.

Ever dashed into Woolworths and headed straight for aisle number 2 to quickly pick up some rolls for lunch – only to find that the rolls are not longer displayed in aisle number 2? That’s not the shop simply trying to irritate you. That’s a cleverly designed tactic called organisation where retailers deliberately mix up their products so that consumers can’t find them. They know that, in your hunt for the bread rolls, you are bound to pick up a number of other items that you never knew you needed. Yet again, this tactic has been developed to trigger those impulse shopping neurons.

Imposing time limits on the sale of certain products is another trick used by retailers to trigger impulse shopping. Very often products are marked down to a special rate for only a certain period of time. This tactic leads the consumer to believe that, whilst he may not necessarily need the product, it would be stupid of him not to purchase it at such a good price.

Ever wondered why the sweet aisle near the checkout points (point of sale marketing) are waist-heigh? Well, they might be waist-heigh to you but they’re at eye-level to your child. That’s called positioning – putting the product at exactly the right place for the targeted consumer. Ever noticed how coffee and tea is displayed at eye-level to an adult, but Milo, hot chocolate and Nesquik are displayed at eye-level to a child. It all makes perfect sense!

Retailers also know that one of the key emotions that prevent consumers from making a purchase is guilt. In order to counter buyers’ guilt and remorse, retailers are pretty adept at highlighting the non-economic rewards of buying the product. It’s Mother’s Day and, if you really love your Mother, you’ll buy this gift and spoil her. The retailer is cleverly playing on your emotions by forcing the rational assumption that your love for your Mother should naturally outweigh any guilt that you feel at making the purchase. In order to further alleviate any guilt that you may still feel, the retailer will also go out of its way to offer you credit and a fantastic return policy. Which means that the consumer is receiving a triple marketing whammy: (i) they’re being made to feel guilty if they don’t spoil their Mother, (ii) they’re being offered credit to make the purchase (which means that not having cash is no excuse!) and (iii) their guilt is further alleviated because if your Mom doesn’t like the present, she can just bring it back, right?

The reality, however, is that retailers aren’t going the change or abandon their advertising and marketing tactics out of sympathy for the impulse shopper. In fact, they’re going to spend more money and do more research on how to get you and me to spend more money when we enter their stores. The only way that we’re going to escape the impulse shopping trap is to change our behaviour by being more vigilant and informed when entering a store. Take a look around next time you go shopping. Try to recognise the marketing “traps” before you fall for them. Whilst it’s not always practical to draw up a shopping list and stick to it, be aware of the possible pitfalls. Decide what you’re going to buy for Mom and how much you’re prepared to spend before you enter the store. That way you should avoid being entrapped by the impressive Mother’s Day display and lenient returns policy.

Whilst many people laugh off their impulse buying as a guilty pleasure or a charming personality trait, the reality is that many families suffer as a result of excessive impulse spending. Now, I’m certainly not preaching that we shouldn’t be allowed our luxuries and our indulgences. Ofcourse you are! Just make sure you’ve included “luxury spending” into your budget so you know how much you can indulge. I’d like to encourage you to think seriously about your spending habits. After you’ve been shopping, take out your slip and go through it carefully. Try and identify which items were purchased “unnecessarily” and as a result of clever marketing tactics. Make a mental note and try avoid that trap in the future. Another tip is to pay for your purchases with cash. When you are carrying a limited amount of cash in your wallet you are more likely to control your purchases than if you use your credit card.

My attitude towards shopping is really a matter of ‘forewarned is forearmed’. We don’t all have the time to prepare meticulous shopping lists and precise budgets, but we can equip ourselves with enough knowledge to avoid being taken advantage of as consumers. Yes, we all have needs, desires and longings – and these are exactly the emotions that retailers are trying to trigger and tease when we enter their stores. My advice is to recognise their marketing tactics for what they are. Acknowledge the emotions they are trying to trigger. Remain rational and logical about your purchases. Focus on your greater financial goals – a vehicle upgrade, a weekend away with the family, your child’s upcoming sports tour. Make a conscious decision not to be consumed by the attractive non-economic rewards that are being promised in order to counter your guilt. Taking control of your financial future begins with taking control over every single purchase. In every sense of the word, it pays to be a conscious and clever-thinking consumer.

Have a blessed day!

Sue

Valentine's Day has grown into a massive, multi-million dollar consumer trap.

Talking to the Silent Generation

I’m completely intrigued by the study of generations and each generation’s characteristics. What I find fascinating is that each generation is distinctly different and clearly characterised by the events of the world in which they were raised. In fact, each generation is so markedly different that it’s not surprising that we struggle to communicate across the gaps that lie between us. If you consider just your family unit, it’s most likely that you and your spouse are from the Baby Boomer or Generation X generations. Your children are probably Millenials and your parents are probably from the Silent Generation. All four of these generations have completely diverse attitudes towards life, money, work, fun, religion and consumerism. But, naturally, it’s the diverse attitudes towards money that most fascinate me.

The Silent Generation is that generation of people who were born somewhere between 1926 and 1945 (or thereabouts). The world events that most defined their generation were the Great Depression of 1927 and World War 2 (1939 – 1945). How did these events define them as a generation? The majority of the Silent Generation were raised during a depression and/or a world war, which means that food and money was scarce. Their generation is notoriously cautious, self-sufficient and hates any form of waste – probably because they grew up with so little. Many were employed for life at the same company, and were comfortable being promoted through the ranks until their inevitable retirement at age 65. They are also probably the last generation to rely heavily on a defined benefit pension scheme. They were raised to simply get on with the job, not complain, accept their annual increase and company benefits, and suffer in silence. Which is, ofcourse, why they’re referred to as the Silent Generation.

This brings me to one of the key anomalies of the Silent Generation – they don’t talk! If your parents are (or were) from the Silent Generation, the chances are that you never discussed what your parents earned. Your parents’ income was a complete mystery, and any discussions around salary or earnings was considered impolite. You parents probably never discussed their Will with you or what plans they had put in place in the event of either of their deaths. Their financial affairs, estate planning and matters of employment were completely private and not up for any form of open discussion.

It’s true to say that the Silent Generation were well-disciplined when it comes to retirement funding with many feeling comfortable that their retirement assets would last until age 85. Research shows however that whilst they were disciplined in funding for their retirement, many are going to live longer than they anticipated and will probably outlive their retirement assets. Many have underestimated their longevity as a direct result of the enormous enhancements in medicine and disease management. With modern medicines and disease management regimes keeping them alive for longer, it has become evident that the Silent Generation has also understated their post-retirement healthcare expenditure by a substantial amount. The reality is that many members of the Silent Generation are living longer than anticipated, their healthcare costs are higher than expected and their retirement assets are running out. Whilst many retirees are choosing to re-enter the workforce after retirement in a bid to earn additional income, this option is not available to all. Enter the Sandwich Generation.

The Sandwich Generation is that group of people who are financially responsible (in part or in full) for both their children as well as their parents (generally members of the Silent Generation). The Sandwich Generation feels trapped between providing adequately for their children and helping their parents cope with their retirement funding shortfalls. Exacerbating this problem is the fact that the Silent Generation doesn’t readily talk about their financial situation, often leaving their adult children completely in the dark when it comes to their financial affairs. In fact, many of our clients have attested to not knowing anything about their parents’ financial affairs until their retirement funding is completely finished. At a point where you are getting ready to send your teenage children to university, the surprise burden of suddenly having to help fund for your retired parents can be debilitating and life-altering for all three generations.

As lifestyle financial planners, we’re often referred to as a ‘new breed’ of planners. One of the key reasons for this is because we practice what is known as multi-generational financial planning. What good is a carefully considered, well-documented financial plan when it can be blown completely out of the water by an announcement from your retired parents that they have no money left? The unequivocal solution is to ensure that your financial plan takes into account the financial position of  your retired (or soon-to-be retired) parents. The reality is that any retirement funding shortfalls that they have will ultimately become your responsibility, and the sooner you are aware of any shortfalls, the better. This ofcourse means that you have a responsbility to sit down with your parents and unpack their financial position together. Getting the Silent Generation to talk about their finances isn’t always easy, but it can and must be done. To make things easier, consider sitting down together with a lifestyle financial planner which will help to take the emotions of the discussions. Perhaps a good starting point is to assure your parents that openly discussing their financial position will help ensure that they never become a financial burden to you. In addition, it might be appropriate to assure your parents that you have no inheritance expectations – that you’d simply want to ensure their financial security for the rest of their lives.

The key, really, is open and honest discussions about what they have, what shortfalls exist and how these can be addressed. We like to think of it as developing a Family Financial Plan as opposed to a Personal Financial Plan. Financial planning for three or more generations may sound like an enormous undertaking. In reality, it’s merely a case of making sure that each generation within the family fully understands and appreciates each other’s financial positions. Your Silent Generation parents have no doubt worked hard and saved religiously for their retirement. Any shortfalls that exist in their retirement funding are most likely unintentional and unanticipated. We can only encourage you to reach out and open the channels of communication between the generations, and to allow the Silent Generation to leave, not a inheritance, but an unforgettable legacy.

Let’s keep talking.

Sue

Open the channels of communication between all generations in your family.

So you want to win the lottery?

The lottery (and all forms of gambling for that matter) holds particular fascination for me, probably because I am not a great believer in ‘chance’. I simply cannot fathom how some people are able to hedge their bets and rely on a series of random events for their financial security. This week I seem to have focused on teaching our children to have a positive relationship with money, and today’s “Let’s talk” is no exception. I’d like to explore the “lottery mentality” a little further and then discuss how this kind of thinking (i.e. relying on random windfalls) can affect our children’s perception of what it means to work hard, invest intelligently and create real wealth.

Let’s be honest: We’ve all had that “what if” discussion with our children. Mom, what would you do if you won the lottery? Dad, would you buy a yacht and sail around the world? Now, it’s not to say that these discussions are bad. It’s certainly good to dream about things that money can buy or experiences that money can help finance. The problem arises when a person develops a ‘lottery mentality’. The ‘lottery mentality’ occurs where a person becomes so focused on winning the lottery, hitting the jackpot, closing The Big Deal, landing The Big Fish or making it BIG. These people hedge their bets on a possible, future, random, windfall event that has the potential to change their lives and “make them happy”. The problem is that the ‘jackpot’ is generally out of their control and completely (or at least mostly) subject to chance. The ‘lottery mentality’ robs a person of the truth that real wealth is created through hard work, saving, planning and spending less than you earn.

The psychology behind playing the lottery, or any form of gambling and excessive risk taking, is quite interesting. Research in the USA shows that one third of the population believes that winning the lottery is the only way to become financially secure. It’s been proven that lottery players become so fixated on the dream of winning rather than on the reality of losing. Despite all mathematical evidence, they simply become totally obsessed with the prospect (no matter how small the chance) of winning it BIG. Research also shows that people who play the lottery were raised to believe that wealth is not within their reach of power – something which I find incredibly sad.

The maths behind the lottery is also fascinating. To win the lottery you would have to play the lottery every single week for 269 230 years. You need to guess 6 correct numbers out of 49. The equation goes like this: 49 x 48 x 47 x 46 x 45 x 44 = 10 068 377 520. Because the 6 numbers can be selected in random order, you may divide 10 068 377 520 by 720, which means the chance of you winning the lottery is 1 in 13 983 816. If you’re not the mathematical type, then perhaps you’d like this example. Your chance of winning the lottery is like taking a length of string 13 metres in length. Lie the string on the ground in a circle (i.e. the 2 tips touching). Then, with a pair of tweezers, pick up a grain of sand and throw it into the circle. Pick up a second grain of sand, spin yourself around to make yourself dizzy and then randomly throw the second grain of sand into the circle. Be sure not to aim. The chance of the first grain of sand hitting the second grain of sand is the same chance you have of winning the lottery.

And yet people still gamble. Why? Because, sadly,  they have been raised to believe that their only chance of escaping poverty or being financially secure is through a stroke of sheer luck. Read those words carefully! They have been raised – educated, indoctrinated, taught, brainwashed – to believe that only a stroke of sheer luck (a 1 in 13 983 816 chance!) will be able to help them. I can’t help believing that every negatively phrased comment that we utter about money must surely affect our children’s perception of it. Every comment such as “We can’t afford that!”, “When I win the lottery, we’ll buy another car”, or “We’ll never have money…”.

What’s the solution? We need to make sure that our children are not raised with the ‘lottery mentality”. They need to understand that real wealth (both financial and emotional) comes through hard work, setting goals, having a vision, working towards a dream, saving money from the first pay cheque and planning carefully for the future. Every child has the right to know that they have the ability to take control of their own financial futures. No stroke of random luck or possible turn of fortune’s wheel will ever take the place of hard work, commitment and careful planning. You can escape the cycle of debt and poverty. You can take control of your financial situation. And you can raise yourself up to enjoy financial freedom. Make sure your children know this, too.

Have a super afternoon!

Sue

Every Rand spent on a lottery ticket is a Rand that remains uninvested.

Follow

Get every new post delivered to your Inbox.

Join 99 other followers